Bitcoin and crypto exchanges are two separate things.
You didn't check where you'll be sending your bitcoins and that was the problem. Custodial exchanges are fintech bussiness with KYC/AML polices hence we always bear such risk when using them.
I've no idea whats with all the china statements lmao. sounds like some sort of prejudice if we're talking about being a chinese equates red flag.
They really aren’t polite when you tell them you don’t like them.
For starters, how did you tell them this? at the end of the day, support employees are humans tied with emotions. Further, they are most likely outsourced for cheaps by kucoin.