Ask gamblers asked to provide proof from stake.com to resolve the complaint they gave them 96 hours to respond. They then granted them 8 additional days after the 96 hours for a total of 12 days to respond ( which the ask gamblers team on multiple occasions have provided extended time for stake all while telling me if i dont respond in 96 hours my case would be rejected.) with proof in which now they are coming back saying " reasonable grounds to suspect that the player MIGHT have been involved in committing potential fraudulent activities. "
The word used might is very confusing. Would love to see what information this could be as ive done nothing fraudulent.
Last week i hired an attorney to file my complaint with gaming license holder in curacao and also we will be going after them in civil suit as well and name ask gamblers in the complaint.
The fact that i am here defenseless and i am not provided with any information being sent to ask gamblers or how they come to this conclusion and the immediate ban from responding to any of these complaints from stake or ask gamblers is very damaging.
Either way i hope this thread serves people in deciding this is just a very shady casino to play at. The second you turn a profit you will be made to be a criminal.
If they had these defining facts of me fraudulently playing on the site why did it take 4 months to come to this conclusion and all this run around about multi accouting, kyc, bet investigation. Just for all this to be settled and come out with defining proof that i am partaking in fraudulent activities?
Seems almost like stake has created some sort of doctored proof in order to justify their seizure of funds that are not theirs.
Every week and month this case is getting worse.
Stake treating their customers that way is just ridiculous. Be upfront from the beginning instead of beating around the bush every single time.
Also I don't understand why askgamblers is giving them extended hours/days to reply every single time while OP is giving limited hours. It feels like they are somehow biased.
45k$ sounds a lot for a normal person but for stake it's not. Really this is a strange case which is like a circus at this time.