⚽️ Epicbet 🏆 - Your favorite sportsbook.

[Agbe]

I have checked the website and registered in it and navigate on the website to the where you have Lagged behind since you are on the roadmap to the finishing level. Well the casino is very nice one to participate and I also like you indicate if the gambler is more that 18+ before registering to the site.
-snip
But you you have to know that even 15 years old boy can still ticked yes I am plus 18 years and gamble in your platform since you don't have a detector to know that he is below 18 years and the only thing that can detect the person is your KYC, it is very bogus that it requires everything in the gamblers life. And the thing that shocked.

These are just requirements by their regulator, which means they need to have that on their gambling site even if it doesn't really work to prevent an underage person from registering on their website. also, clicking the box yes means that you accept their terms and condition which means if they found out that you are an underage your account will be closed immidiately(though I don't know if they will confiscate the funds too).

The funds will be confiscated because from their point of view the person has violated the Terms and Conditions which has been stated clearly even in the registration process. And for the process the person can't forge the age because if the person say yes has passed 18 years then he will still fill it in the form and probably when he wants to withdraw big, they will ask him to provide some documents and they can catch from there and the coins or funds will be seized.

[BABY SHOES]

Some of you mentioned a special campaign dedicated to bitcointalkforum members. It is in the scope for sure and we will come up with it in the near future.

@EpicCharles there is no need to reply to each one in your post just quote which post you are replying to and make one post it would be better.

It's good that usually with signature campaigns or reviews it can increase customer confidence in your casino, especially if you do a lot of promotions on this forum, of course people will have a lot of experience.

[Helena Yu]

Welcome to the forum Epicbet.

It's unique that the first page of your site is sportsbook, while most casinos are show slots or in-house games.

I see your sportsbook offer better odds than other bookies which is good, you have a chance to compete with the others since you can offer something better. Your casino looks solid, I hope your casino will be successful.

[mitchr4]

Some of you mentioned a special campaign dedicated to bitcointalkforum members. It is in the scope for sure and we will come up with it in the near future.

@EpicCharles there is no need to reply to each one in your post just quote which post you are replying to and make one post it would be better.

It's good that usually with signature campaigns or reviews it can increase customer confidence in your casino, especially if you do a lot of promotions on this forum, of course people will have a lot of experience.

And also Bitcointalk forum members are already interested in cryptocurrency and gambling games, therefore this campaign is likely to be relevant and fascinating to them.

[Crypto Library]

Some of you mentioned a special campaign dedicated to bitcointalkforum members. It is in the scope for sure and we will come up with it in the near future.

PS! Sorry for so many posts in a row earlier. Will not happen again.

It's seems that Epicbet has an responsive representative here. I've said it before to many project that don't make multiple posts in a row.  But they haven't fixed it yet they are posting multiple posts in a row without leaving a gap of 24 hours.  Which is against the forum rules. Even though I had to teach and made posting format to some project representatives.  But in this case I see you differently.  Must be active and continuously interact with the members in the community to increase visibility and reach of the project. Anyway best wishes for the journey of Bitcointalk forum.

[Slow death]

welcome to the forum, the casino has a very beautiful designer in my opinion, but looking at the TOS, the thought that came into my head while I was reading the casino's TOS was that the casino made this TOS looking at FIAT customers, I say This is because of this passage that is in the casino's TOS:

3.8.22. Withdrawals from a Registered Account are made using the same payment method as was used for the deposit. If for any reason, technical or other, it is not possible to allow withdrawal(s) to the payment method that the deposit originated from, then funds are paid back to a Bank Account that legally belongs to the Account Holder and that is located in the Company's list of accepted countries or EEA. In the event of a withdrawal of funds which have not originated from a deposit, but rather from a Reward, then the withdrawal shall be to a Bank Account that legally belongs to the Account Holder and that is located in the Company's list of accepted countries or EEA.

source: https://epicbet.com/en/terms-and-conditions#18

Most people use cryptocurrencies to play in the casinos that are here on the forum, so when a person deposits bitcoins in the casino, plays and at the time of withdrawal is unable to withdraw it to their bitcoin wallet, then the casino will ask that person to provide data from his bank account or add his bank account at the casino so that the casino can withdraw funds from his bank account? Since most people want crypto casinos precisely because they have cryptocurrencies and using banks to deposit money in the casino is complicated, so wouldn't it be easier and more practical than in the case of a person who deposited bitcoin and is unable to withdraw via bitcoin, the casino would allow you to withdraw for another crypto currency?

[EpicCharles]

Hey,

Everyone, thank you for massive feedback we had in the first days. Truly amazing. Once again sorry for the spamming, will not happen again.

I asked my colleagues to clarify some questions that were raised here. I hope my post will be helpful.

1. KYC. Only basic KYC info is required. We have additional levels for further verification that can be requested from user after they have registered based on internal processes and triggers.
2. All deposits must be wagered at least once before requesting a withdrawal.
3. Core wallets can be used for crypto transactions as well. We will revise the clause mentioned and update accordingly.
4. Clause 3.8.26 will be revised and adjustments will be made.
5. Regarding underage players. Customers are required to enter their personal details (including date of birth) before being able to place any bets or make any deposits. We do not allow anyone under 18 to gamble on our website and if any such activity on an account is detected, the relationship between the customer and the operator is considered null and void.
6. We do not have a clause on the website that specifies the actual minimum and maximum amounts we have available, these amounts may change in time. We currently do not impose any minimum or maximum amounts for crypto deposits. Our minimum and maximum amounts for withdrawals are visible when requesting a withdrawal on our site. We do have a clause for maximum withdrawal amount per day (3.8.25) that may be imposed when requesting a larger withdrawal.

Since we are a hybrid Sportsbook and allowing FIAT currencies in some regions, we try to have as universal rules as possible. Sometimes it's not the best solution.

Thanks to the feedback we were able to amend some of our clauses and look into the improvements.

[AB de Royse777]

2. All deposits must be wagered at least once before requesting a withdrawal.

It's very common and it's necessary to save your business safe from money launderers. What is the minimum wagering requirement?

Since we are a hybrid Sportsbook and allowing FIAT currencies in some regions, we try to have as universal rules as possible. Sometimes it's not the best solution.

Because of the nature to allow FIAT, I think it's impossible for you to avoid KYC requirement. It's not frustrating though. I am sure you have enough players who use fiat as their payment options.

Welcome to the forum.

[khaled0111]

And I also discovered that there is no option for the deposit for the person to select the method to deposit and you can see what displayed on the site.

That's not how to make a deposit. That link will show your deposits history.
To make a deposit, click on the "+" button on the top of the page, next to your balance (on mobile) then you will see the deposit tab where you can choose the coin to deposit and the network to use...

EpicCharles, welcome to bitcointalk.
I've noticed that bitcoin deposits require two confirmations to get credited. This is a bit to long especially for a sportsbook. You may consider lowering it to 1 confirmation or, even better, start accepting instant deposits (zero confirmation).
Also, better use segwit addresses instead of legacy ones.

[Fivestar4everMVP]

2. All deposits must be wagered at least once before requesting a withdrawal.

It's very common and it's necessary to save your business safe from money launderers. What is the minimum wagering requirement?

I think he has mentioned that users have to wager their deposits atleast ones, before asking for withdrawal, so, I personally assume that the wager requirement for deposit should be between 1x and 2x, which is pretty nice and fair to be honest.

But then, on the hand, I will also want to know if this wager requirement rule applies to all deposits to an account, or does it only apply to maybe the first, second and third deposits?

And I did visited the site now, looks sleek and calm, I like the design and colours, maybe will sign up later and try some betting, but also saying welcome to the forum again.

[khaled0111]

I think he has mentioned that users have to wager their deposits atleast ones, before asking for withdrawal, so, I personally assume that the wager requirement for deposit should be between 1x and 2x, which is pretty nice and fair to be honest.

But then, on the hand, I will also want to know if this wager requirement rule applies to all deposits to an account, or does it only apply to maybe the first, second and third deposits?

According to OP's reply, the wagering requirement is only 1x. You can find that information on their ToS, (clause 3.8.24). Since the main reason for having this wagering requirement is to prevent money laundering and such, this requirement applies to all deposited funds not only the first deposit.

[jema1633]

Watch out when registering at this casino. They banned my account and confiscated the funds. I registered from an unsupported nation but I did not expect KYC (thought only level 1, ofcourse it's only me to blame)

Would have been fair if they at least refunded the funds like reputable bookmakers do. @epicbet if you read this maybe you can still help me get my 900 usdt back

[khaled0111]

Watch out when registering at this casino. They banned my account and confiscated the funds. I registered from an unsupported nation but I did not expect KYC (thought only level 1, ofcourse it's only me to blame)

Why do you warn other members against registering on the casino while you self-admitted it was your fault for registering from a restricted country?
Unfortunately, their ToS (clause: 3.2.1-V) gives them the right to seize your funds if you violate their terms (which you did).
But it would be nice from their part if they let you withdraw your initial deposit before they close your account permanently.

[Nrcewker]

I registered from an unsupported nation

Isn’t it the casino's fault also? The casino needs to show a warning about this while the user tries to register from an unsupported or restricted nation. I know that a user must read the Terms and Conditions of a casino before registering, but a trustworthy casino needs to be professional and should not entertain users from restricted countries. If the warning is shown and still the user has registered, then it’s completely the user’s fault, I will say. Still, in this case, if EpicBet wants, they may return the initial deposit to the player as a nice gesture.

[Potato Chips]

Isn’t it the casino's fault also? The casino needs to show a warning about this while the user tries to register from an unsupported or restricted nation. I know that a user must read the Terms and Conditions of a casino before registering, but a trustworthy casino needs to be professional and should not entertain users from restricted countries. If the warning is shown and still the user has registered, then it’s completely the user’s fault, I will say. Still, in this case, if EpicBet wants, they may return the initial deposit to the player as a nice gesture.

It appears they are geo-blocking players from accessing their website. I tried to hop from a typically restricted country by offshore gambling platforms like netherlands + USA and got a warning:



IDK where @jema1633 is from but it's likely such warning was shown as well unless they were using an IP from a non-restricted jurisdiction through a VPN service for instance.

[dezoel]

I registered from an unsupported nation

Isn’t it the casino's fault also? The casino needs to show a warning about this while the user tries to register from an unsupported or restricted nation. I know that a user must read the Terms and Conditions of a casino before registering, but a trustworthy casino needs to be professional and should not entertain users from restricted countries. If the warning is shown and still the user has registered, then it’s completely the user’s fault, I will say. Still, in this case, if EpicBet wants, they may return the initial deposit to the player as a nice gesture.

If the warning is shown, there is no way that a user can move further. IDK if it's stated on the TOS that there are different levels of KYC that they require but if yes, then it's true that there is also a lack of responsibility there from @jema1633 for not reading it, and if she does, maybe she will not continue on registering and playing here anymore.

Both has their own mistakes and both needs to change their approach but for now, yeah that the casino needs to refund her only for the people here to trust them again. They are new here and they may not be aware yet of what this forum (Bitcointalk) can do to the platforms that are being posted here.