OP, can you confirm if you've gained access to all of your fund and are able to [or already did] withdraw them? If you have, and that you've consider this situation as resolved with this recent development, kindly mark this thread as resolved by changing the title [through editing the first post's subject] to indicate it's resolved, and lock the thread [the button will be at the bottom left of the page].
I'll reflect to this development and mark them as resolved on my list upon your confirmation.
I confirm that I've regained access to my account and all the funds in it. I'll mark this thread as resolved and lock it.
Thank you very much to BC.Game Support, and especially to holydarkness, for the help! Your support was invaluable, and I truly appreciate the time and effort you put into assisting me.
