In comparison to these, we charge a 0% fee on deposits/withdrawals and have reduced our minimum withdrawal amount for cryptocurrencies in response to community feedback, making it lower than most now.
0% fee on deposit makes sense but 0% fee on withdrawal looks very good for users but is it good for your company?
It can eat a lot of your company budget by waiving withdrawal fee on users. Years ago FTX did the same with withdrawal on Ethereum blockchain when transaction fee on it was super expensive. Their collapse has many reasons but that policy on withdrawal fee is not good at all, but of course they provide it and I actually used it.
Thank you for both links, they are very much appreciated.
Glad to help.