Unfortunately, you aren't going to get the refund of your deposited funds. Because you have placed bets with your funds instead of just making a deposit and withdrawal . They have this unfair strange rule. They always failed to provide the proof to the mediators. Perhaps, they haven't replied to your complaints on Askgamblers and CasinoGuru for this reason.

Above all, can you tell us one thing here: were you ever limited or restricted by any sportsbook which use Betby as its odds provider?

Whenever a casino terminates access from the user they wouldn't have any right to access the site till unless they decides otherwise and gives consideration to the user. Currently the gambling site has already given their views it's clearly started that before a casino decides to restrict or halt any amounts on gambling site there is always a reason for them to carry out such action.

Managed to get my contact on BetPanda to look into this case on CG and AG, and they promptly reach AG with their findings and basis for rulings. I was just informed by my contact minutes ago that AG has verified the data, and their ruling is as below:




Last they informed me, they're also reaching CG to clarify their situation, as an attempt to fix the piling issues here. I doubted CG will care much, though, given it's sports-related. If CG ever make a ruling, I'll add that to the list too. Currently, with above, I shall mark this case as resolved in my next weekly update.

I'd like to see and hope that it's their attempt to improve themselves and repair their reputation here. About refund, I'd like to see and treat it differently than other cases recently emerged amongst casinos due to Betby mischief. This one was flagged months ago, when Betby is still... at whatever state they were months ago. Thus, there is a big likelihood that the findings on this matter was not baseless like other recent cases, that OP did violate some rules. And with that, I'd have to agree with AG that BetPanda acted according to their rules by confiscating the fund.

On neighboring thread, though, I am currently trying to convince my contact to wiggle their pocket and reimburse. Not fair for them, as it's betby's decision and mischief, not theirs, and they have to pay from their own pocket for basically Betby's call. But it's even more not fair for the player, as he's [quite likely] the total and real and absolute victim here. Thus, I am trying to convince my contact to do the right thing with that case. This one, though, I think their call is justified, as per AG's findings and validation.

They are thieves mate. Simply like this. How the hell can you "confiscate" the deposits of someone?
It's crazy...
Nobody can see this as normal, except Holydarkness of course.