Resolved - Alert duckdice promote fake deposit bonus & Violation of ToS

[holydarkness]

Uhh... not sure if I'm overstepping here, but I've actually discuss this with Kirito and that's what he was about to address by Monday or Tuesday, as he's quite occupied with matters in the mean time. I'll nudge him again to make a post and/or if I am allowed to relay the message for him.

I read, you posted that you have read ToS of duckdice.

Are they scaming users in your Point of View? Or you think the Tos was just for me and was not for the entire site users?
And we dont know if they will even response. I mean the person you said is much occupied with things is really doing chtchat in duckdice https://imgur.com/a/1KDLvUt

The other mod Bobstone is always chating there if you visit you will see how free they are.

From what Kirito explained to me, it's more like a shitty situation rather than an attempt to scam users. And definitely the ToS was not tailored just for you. They simply didn't update the terms. However, as the terms still there [and I have a screenshot of it it in my device, for future reference if needed], I believe Kirito will make a good decision and do the right thing by following the ToS and fulfill it from their end. I'll make sure of it.

About him being occupied and "doing chitchat" in live support, I believe it called "job desc."? Namely regardless how busy you are, you still have some duty to do? Take me for instance, I still have to handle my IRL matters despite I'm in a situation from earlier this week up to this day. Doesn't mean I can just stop what my IRL work demand me to do.

Kirito's though, means he need to be online and reply to support for couple of hours [minutes?] every day. Probably when he's on the road or when he waits for a flight. I know a representative or two who replied to my chat when they're mid-flight.

Those said, rest assured that I've nudged him again today and will continue on nudging him until we get to the bottom of this case.

[Urologest]

May I know why they don't reply on the threads? Or it has to be pass by you before they post it publicly?

And the screnshot I attached is from public chat not from support. The support chat is closed in duckdice for almost 4 days now. Or maybe itnclosed for me.

[holydarkness]

May I know why they don't reply on the threads? Or it has to be pass by you before they post it publicly?

Uhh... because he's busy and probably replying here is a bit redundant because the matter is [I assume] already put into motion into resolution? I guess I can ask him to get bobstone here to address you, if that what you want?

[Urologest]

May I know why they don't reply on the threads? Or it has to be pass by you before they post it publicly?

Uhh... because he's busy and probably replying here is a bit redundant because the matter is [I assume] already put into motion into resolution? I guess I can ask him to get bobstone here to address you, if that what you want?

I belive other users who have already posted on this thread will want the same. So yeah posting here is convenient than updating only you on what is going on and why was it ignored for months

[holydarkness]

May I know why they don't reply on the threads? Or it has to be pass by you before they post it publicly?

Uhh... because he's busy and probably replying here is a bit redundant because the matter is [I assume] already put into motion into resolution? I guess I can ask him to get bobstone here to address you, if that what you want?

I belive other users who have already posted on this thread will want the same. So yeah posting here is convenient than updating only you on what is going on and why was it ignored for months

I believe that's what he wanted to, and intended to do, thus he told me [last week] that he'll address the matter by Monday or Tuesday. Yet, evidently, he couldn't. I'll guess because other thing require his attention.

Regarding "only updating me", in other perspective, if I may offer, it can see it like we're still in the limbo. With me not reaching him and pushing him to get it done and him telling me what he told me, we're still waiting for any update from DuckDice. Consider I am out of the equation for a second, remove all of my posts from this thread. That's the current situation. Which one is more preferable, if I may honestly ask?

[Urologest]

May I know why they don't reply on the threads? Or it has to be pass by you before they post it publicly?

Uhh... because he's busy and probably replying here is a bit redundant because the matter is [I assume] already put into motion into resolution? I guess I can ask him to get bobstone here to address you, if that what you want?

I belive other users who have already posted on this thread will want the same. So yeah posting here is convenient than updating only you on what is going on and why was it ignored for months

I believe that's what he wanted to, and intended to do, thus he told me [last week] that he'll address the matter by Monday or Tuesday. Yet, evidently, he couldn't. I'll guess because other thing require his attention.

Regarding "only updating me", in other perspective, if I may offer, it can see it like we're still in the limbo. With me not reaching him and pushing him to get it done and him telling me what he told me, we're still waiting for any update from DuckDice. Consider I am out of the equation for a second, remove all of my posts from this thread. That's the current situation. Which one is more preferable, if I may honestly ask?

Thats the only possible way? I mean you want to delete all your post becouse I asked if he can post a respobse publicly and let us know why it taking longer from them to response to this thread.?

It was discussed earlier with theire admins maybe in april to update the terms,terms that you don't actually give those perks with deposite bonuses mentioned are not true in your ToS but they didn't updated yet.at all admin told me instead to drop the accusations.

[holydarkness]

I believe that's what he wanted to, and intended to do, thus he told me [last week] that he'll address the matter by Monday or Tuesday. Yet, evidently, he couldn't. I'll guess because other thing require his attention.

Regarding "only updating me", in other perspective, if I may offer, it can see it like we're still in the limbo. With me not reaching him and pushing him to get it done and him telling me what he told me, we're still waiting for any update from DuckDice. Consider I am out of the equation for a second, remove all of my posts from this thread. That's the current situation. Which one is more preferable, if I may honestly ask?

Thats the only possible way? I mean you want to delete all your post becouse I asked if he can post a respobse publicly and let us know why it taking longer from them to response to this thread.?

That's... a figure of speech. Like... in other POV, if you demanded that Kirito update us all by himself here [which, he intended to, but circumstances didn't allow him] instead of updating "only me", thus I can't have all of my posts on this thread as I also barely know nothing, thus I don't have any post here, it'll lead us to a situation where this thread is still clueless of what happen and what will happen.

It was discussed earlier with theire admins maybe in april to update the terms,terms that you don't actually give those perks with deposite bonuses mentioned are not true in your ToS but they didn't updated yet.at all admin told me instead to drop the accusations.

Ok, umm... just to be sure we're on the same page, the "you" here refers to DD, right? And your own figure of speech, instead of literally saying "you" as in me and DD? As... you do aware that I am not with DD, right?

And about ToS, if I may explain further from my discussion with Kirito, that clause was actually meant to be removed, wage from bonus was never meant to count toward level progressing, it's been like that for a while. But apparently they forgot to update the ToS, and thus I asked Kirito to kindly respect the ToS they bind themselves with you, because it's their fault to not updating the ToS and removing that clause.

Now, if I may brush further and as I've previously informed, I am pursuing DD to honor that ToS and advance your level, so you can get more with faucet, as you wished it to be. However, it will be wise to inform you that [and I get this from other casino reps, ages ago] casinos has strict policy about faucet. It's meant to be a way for player to keep on playing and keep them entertained when they wait for their deposit to be processed and other similar situations where they want to bet but running out of fund.

Keyword here is: casino's faucet is for fun, not to accumulate wealth.

So... keep that in mind, in case you're intending to claim as much as you can and withdraw them.

[Urologest]

I believe that's what he wanted to, and intended to do, thus he told me [last week] that he'll address the matter by Monday or Tuesday. Yet, evidently, he couldn't. I'll guess because other thing require his attention.

Regarding "only updating me", in other perspective, if I may offer, it can see it like we're still in the limbo. With me not reaching him and pushing him to get it done and him telling me what he told me, we're still waiting for any update from DuckDice. Consider I am out of the equation for a second, remove all of my posts from this thread. That's the current situation. Which one is more preferable, if I may honestly ask?

Thats the only possible way? I mean you want to delete all your post becouse I asked if he can post a respobse publicly and let us know why it taking longer from them to response to this thread.?

That's... a figure of speech. Like... in other POV, if you demanded that Kirito update us all by himself here [which, he intended to, but circumstances didn't allow him] instead of updating "only me", thus I can't have all of my posts on this thread as I also barely know nothing, thus I don't have any post here, it'll lead us to a situation where this thread is still clueless of what happen and what will happen.

It was discussed earlier with theire admins maybe in april to update the terms,terms that you don't actually give those perks with deposite bonuses mentioned are not true in your ToS but they didn't updated yet.at all admin told me instead to drop the accusations.

Ok, umm... just to be sure we're on the same page, the "you" here refers to DD, right? And your own figure of speech, instead of literally saying "you" as in me and DD? As... you do aware that I am not with DD, right?

And about ToS, if I may explain further from my discussion with Kirito, that clause was actually meant to be removed, wage from bonus was never meant to count toward level progressing, it's been like that for a while. But apparently they forgot to update the ToS, and thus I asked Kirito to kindly respect the ToS they bind themselves with you, because it's their fault to not updating the ToS and removing that clause.

Now, if I may brush further and as I've previously informed, I am pursuing DD to honor that ToS and advance your level, so you can get more with faucet, as you wished it to be. However, it will be wise to inform you that [and I get this from other casino reps, ages ago] casinos has strict policy about faucet. It's meant to be a way for player to keep on playing and keep them entertained when they wait for their deposit to be processed and other similar situations where they want to bet but running out of fund.

Keyword here is: casino's faucet is for fun, not to accumulate wealth.

So... keep that in mind, in case you're intending to claim as much as you can and withdraw them.

Are you simply trying to confuse me? Or the readers? I will like you to withdraw from here simply. You are seems to have no intention of helping me or duckdice.

I will like to hear those things from casino I posted against not from you.

You are more sound like a pro DD mod

[holydarkness]

Are you simply trying to confuse me? Or the readers? I will like you to withdraw from here simply. You are seems to have no intention of helping me or duckdice.

I will like to hear those things from casino I posted against not from you.

You are more sound like a pro DD mod

Duly noted, I'll remove myself from this case completely and stop trying to get to the bottom of your case altogether. I'll leave this as a closing statement, just to clear the air of my intention,



with that, I'll take my leave and wish you a very good luck to get to the bottom of the case by yourself.

[Urologest]

Are you simply trying to confuse me? Or the readers? I will like you to withdraw from here simply. You are seems to have no intention of helping me or duckdice.

I will like to hear those things from casino I posted against not from you.

You are more sound like a pro DD mod

Duly noted, I'll remove myself from this case completely and stop trying to get to the bottom of your case altogether. I'll leave this as a closing statement, just to clear the air of my intention,

https://talkimg.com/images/2025/06/07/Uda0DN.jpeg https://talkimg.com/images/2025/06/07/Udaxna.jpeg

with that, I'll take my leave and wish you a very good luck to get to the bottom of the case by yourself.

Appreciated, it would be so better if you had posted that publicly instead of sending him in pms.

Anyway thank you.

Now they will post here and the forum members will be able also to see where its going.

[Urologest]

If you guy's think my flag is right, please support it.
Duckdice.io violated a written contract, not just with me but with thousands of players as per the number of online players in duckdice. This is not a casual misunderstanding, it is a breach of trust and clear agreement.

Your support will help let others know, not to play at duckdice.io
 flag=> https://bitcointalk.org/index.php?action=trust;flag=3408

[Horsbyname]

As I said, I've been in touch with him and he informed me that he's currently busy with other matter, but he'll return. He hoped it could be by Monday or Tuesday, if I have to be precise. In the meantime, I've crosschecked and verified the terms as per you screnshotted and I have it stored in my device. I'll walk with Kirito to make this right.

All I need from you, is patience. I'm nudging Kirito periodically so we can clear this thing up by the time he's available to the forum. Monday or Tuesday. Can we do that?

Have some self respect at least, This is the same tactic you play on every user who speak against Duckdice.io, I am glade my thread helped newbies and they don't trust you further as you should not be trusted I can prove it that how you skipped the main points of our agreement to be bridge for and how you saved Duckdice.io representative. I will follow you everywhere. OP read this : https://bitcointalk.org/index.php?topic=5533331.msg65133231#msg65133231

[bobstone]

Hi, Bobstone from Duckdice, live support here.

Sorry for not attending to this sooner, it went under our radar for a while. Our main BTT talk liaison has been preoccupied.

The issue is that OP says he was 'scammed' because he used our deposit bonus, believing it should contribute to his levelling up. Unfortunately, this was not the case; we had to remove it some time ago because it was leading to certain abuse mechanisms.

The issue on our side? We hadn't updated a FAQ section that we don't even have a link to on the main page anymore, as we are aware it is woefully out of date.

However, we recognise it's not ok to display out-of-date information, so we have refunded the original user 25 dollars (5 dollars more than their original deposit bonus claim) today.

Sorry, it took a while, but can we please recognise that this is an over-the-top response, a scam? My lord.


Hope, regardless, since the original amount has been refunded, can we consider this matter settled now?

Thanks,

Bobstone,
DuckDice Live Support

[Urologest]

Hi, Bobstone from Duckdice, live support here.

Sorry for not attending to this sooner, it went under our radar for a while. Our main BTT talk liaison has been preoccupied.

The issue is that OP says he was 'scammed' because he used our deposit bonus, believing it should contribute to his levelling up. Unfortunately, this was not the case; we had to remove it some time ago because it was leading to certain abuse mechanisms.

The issue on our side? We hadn't updated a FAQ section that we don't even have a link to on the main page anymore, as we are aware it is woefully out of date.

However, we recognise it's not ok to display out-of-date information, so we have refunded the original user 25 dollars (5 dollars more than their original deposit bonus claim) today.

Sorry, it took a while, but can we please recognise that this is an over-the-top response, a scam? My lord.


Hope, regardless, since the original amount has been refunded, can we consider this matter settled now?

Thanks,

Bobstone,
DuckDice Live Support

Hello bobstone, may I know if you have refunded to all the users the same? It was not only me who get SCAMMED but thousands of users, Your admin was informed (I got evidences)  almost 2 months ago. Why the action was not taken? I Have opened a case on Askgambler.

The ToS at duckdice promised that that your level will increase, Your referral can get the commission from deposit bonus and you can increase the faucet amount to claim real money. If you think your ToS was out of date it was still live on your website which make impact.

Like I didnt cancel the deposit bonus because of your ToS. I wanted at a stag to cancel it but when I read the ToS it was horrible. so the ToS that benifits you are ok but the ToS that benefits users somehow is not ok?

[bobstone]

We have acknowledged your concern and addressed it personally, offering a refund that 1) we are not obliged to offer in this circumstance, 2) your concern wasn't even regarding the bonus directly, but a secondary effect you wish was still in play.

We thank you for highlighting it and also recognise we should be quicker in updating our information sources, you are saying this information was in the ToS but it was actually in an outdated faq page we haven't had a direct link to for many months (bit of a difference, no?)

Of course like all casinos, we reserve the right to amend any bonus offering we have at any time so that we can be flexible in responding to all eventualities, in this case, you even made it obvious why deposit bonus offering does not count towards levelling up any longer, as you used 20 dollars, and wagered it up too 1800 USD you said, an amount which can allow you to gain access to bonuses like our faucet and see a easy return of that 20 dollars via that offer. Since many players utilised the bonus with this in mind, it offered too much advantage towards the player vs the casino and was adjusted, something which is always a careful balance of being fair, but remaining profitable.

Throwing words like 'scam' so flippantly is why we don't generally bother engaging on this platform any longer, and I doubt I'll have anything more to say in this thread either.

[bobstone]

Just one last update,

to highlight just how disingenuous OP is:

Here is the email reply he sent  to us  when resolving this matter:

''I have filled a complaint against you on Askgambler and will do the same at any legal form, You have refunded me 25$ ok, How about thousands of users ? Who has claimed with thousands of USDs? How about their levels? Their rakbak ? their faucets? their referrals commissions?

The ToS is still live in your website still, I made a video of it. The other ToS are also not updated? Like I can cancel the deposte bonus after claiming it and I can have double money? No because the that ToS only benefit you and as long its benefits' you its ok for you.

As a result, I am requesting compensation in the amount of $5,000 USD to resolve this matter. ''


So, yes, no further responses will be filed regarding this, lol.

[Urologest]

Just one last update,

to highlight just how disingenuous OP is:

Here is the email reply he sent  to us resolving this matter:

''I have filled a complaint against you on Askgambler and will do the same at any legal form, You have refunded me 25$ ok, How about thousands of users ? Who has claimed with thousands of USDs? How about their levels? Their rakbak ? their faucets? their referrals commissions?

The ToS is still live in your website still, I made a video of it. The other ToS are also not updated? Like I can cancel the deposte bonus after claiming it and I can have double money? No because the that ToS only benefit you and as long its benefits' you its ok for you.

As a result, I am requesting compensation in the amount of $5,000 USD to resolve this matter. ''


So, yes, no further responses will be filed regarding this, lol.

This is not about LOL, You dropped your TOS?

https://imgur.com/a/ZSCv4PB

If now I claim a bonus and then cancel it to double my balance only without wagering it, Does your ToS apply?

[Mahdirakib]

So, yes, no further responses will be filed regarding this, lol.

Isn't your team going to reply in the AskGamblers complaint? Looks like OP is trying to raise the voice for every user. But I think most of the users are already aware of this change, they never bothered to read the terms. So, the FAQ page and terms clauses don't matter for most of the users, isn't it?

This is not about LOL, You dropped your TOS? ~
If now I claim a bonus and then cancel it to double my balance only without wagering it, Does your ToS apply?

What do you want actually? They are working to update the information of terms and FAQ page. Has anyone else complained about this to you? Anyway, your bonus balance will be forfeited if you try to cancel the bonus. You will get a pop-up message about it when you will click on the cancel bonus option. You are the first person to submit a complaint against them on Askgamblers.

[Urologest]

So when when a platform posts in official terms at official page of the platform, and then later says those terms don’t apply is it sounds legit? Why should I not call you scammers?
while punishing users who point that out in chat? I was muted by bobstone without a valid reason (I have screenshots) I tried multiple times to reach him via live chat but he banned me from live chat without speaking to me  — that is so embracing that you cant face reality.

If you stop engaging with the Bitcointalk community every time someone holds you accountable, that’s not a solution — it’s a red flag to be honest.

I doubt I’ll be the last user who call this out. You give me 25$ which I never asked for,You called it a VIP bonus ? https://imgur.com/a/wZUONXN (Still there in account) but only because I point it out publicly that how you are scamming users actually in hidden way with your weird ToS.

So my Question is=> Will you refund the users who claimed Deposit Bonuses in Feb, Mar, April, May, and now in June?

who also did not receive the promised rakeback, loseback, level upgrades, faucet increases, or referral commissions?

=>Will you share the transaction records showing which players were refunded for this exact misrepresentation?

If you stand by your statement that this was simply a misunderstanding and not a scam, prove it by compensating everyone affected user and nnot just the one person who speak in public.

In last to those who reading this be careful, check current bonus rules in duckdice before claiming a deposit bonus or wagering or making a deposit, and take screenshots always. Because the terms can be changed without notice and will be kept hidden, you may be left with “outdated FAQ”

[logfiles]

Just one last update,

to highlight just how disingenuous OP is:

Here is the email reply he sent  to us  when resolving this matter:

''I have filled a complaint against you on Askgambler and will do the same at any legal form, You have refunded me 25$ ok, How about thousands of users ? Who has claimed with thousands of USDs? How about their levels? Their rakbak ? their faucets? their referrals commissions?

The ToS is still live in your website still, I made a video of it. The other ToS are also not updated? Like I can cancel the deposte bonus after claiming it and I can have double money? No because the that ToS only benefit you and as long its benefits' you its ok for you.

As a result, I am requesting compensation in the amount of $5,000 USD to resolve this matter. ''


So, yes, no further responses will be filed regarding this, lol.

Could you please also share a link of a screenshot or a video about this conversation? It would be so much helpful when one is trying to look deep into the case before making a conclusion about who is in the good and who is in the bad side.

I flag has been raised against your site. You are still lucky that it hasn't git any support from the DT members, so please try as much as possible to show us why you might think you are right and the other person is just falsely accusing you.