Consistency is really the key. By keeping this ANN thread active, gamblers can see that the casino is present and responsive, and that alone makes people more willing to try it out.
A lot of gamblers are also open to trying new platforms for a different experience, and if they like what they see, they’ll stick around. So aside from active marketing, building a good reputation by resolving issues properly and responding on time is what really matters. If they keep doing that, this casino has a good chance of becoming one of the top platforms here in the future.
Maintain active communication with the community is good as it shows that the company allocate enough resources for their business development which is solid foundation for the business success and any marketing programs in the future. It also shows great dedication of the company on their business growth and community will look at these strategic management and have more belief in the platform.
What they show is actually a good sign that someone is paying attention that their management is hands on handling their thread. Also with this for sure that they can maintain to have good communication to those people raising some good points in there thread.
There are some levels of communication with community from actively to proactively while in general, having active communication with users is very good already. It will be better if any company can do proactively interactions with users as it can not only build up bonds and loyalty of users on their platform but also maintain active hype in the community.