Changelly froze my BTC to USDT swap worth $179,000 and stopped replying

[Zwei]

That’s a lot of money, and I would double checked, even triple checked to make sure I’m using the right service, yeah we all know that using CEXs is a big risk but at least there are some that has still got some dignity, which makes it a lot more safer to use their services.

even if you do that and only use a trusted exchange, swapping that kind of money on one go is a big no no as you never know what could happen.
and let's say your only option is changelly or any other selective scam exchange, it's best you do your swaps in batches, so even if you get scammed, it's better to get scammed for 20% of your funds than donate 100% to those scummy sites.

[philipma1957]

the op deserves to lose his money. far far far far far far far too much to attempt to swap with zero protection.

One thing I will say to the op thank you for posting the thread as it warns people to never send large amounts to changelly.

I was looking to swap a bit of doge for btc. I won't be using changelly.

[JeromeTash]

Well, I thought OP have some chance getting his funds back since Changelly is an old service. But after looking at this post, I feel like this is not going to work. Changelly just decided to make profit in unethical way. Exchanges earn very little commission from the orders, so they sometimes do selective scams that allows them to make huge profit which they earn in a month or so. People with large funds always get into trouble just because they have a lot of money. I am sure Changelly won't scam me for a $100. But if they see a $100K transaction, they will target that customer.

I don't know if OP got back his money, but he has been silent for almost 2 weeks now. I even suggested that he creates a complaint on BestChange which he said he would but never did up to now. Maybe Bestchange would try to put in some pressure so that they can work on the case as soon as possible. But given that they have even disabled the exchanger, I don't think they would care much about their reputation.

[Lucius]

the op deserves to lose his money. far far far far far far far too much to attempt to swap with zero protection.
One thing I will say to the op thank you for posting the thread as it warns people to never send large amounts to changelly.
I was looking to swap a bit of doge for btc. I won't be using changelly.

No one deserves to have something like this happen to them, but if you're looking for trouble, be sure you'll find it in the world of cryptocurrencies. It's incredible to see people think something is legal just because it exists and treat their money this way.

However, for such a large amount, OP probably wouldn't do better anywhere else - because every service of that type will require KYC and conduct thorough checks before approving the transaction. Still, OP shouldn't lose hope, these things can take time.

[virasog]

Any advice or contacts that could help would mean a lot.

Sorry about that OP, but I heard man similar cases related with Changelly .
You should really stop using Changelly, especially for large amount of coins like in your case.
I would suggest using alternatives that are decentralized and can't seize your coins, or you can use services
that provide some kind of guarantee for swapping coins on exchanges, for example OrangeFren is one good example.

For these services like Changelly, the best thing is to one avoid them in the first place and if they want to use any legit one, still then only swap small amount of funds at one time. However, this may lead to an increase in the fee if they do many small transactions.

By the way, is there any service that is the best one and has not been reported to have any scam accusations?