If you provide enough evidence, the support team will most likely ban the scammer’s account, but I don’t think they can help you get back your money if the scammer has already withdrawn all the coins from his account.
Recovering your coins might be possible if you have traded with a verified merchant who has deposited a certain amount as collateral (the feature DYING_S0UL talked about above).
I don’t know if such a feature already exists, but it will be very helpful if the bought coins remain locked for a certain period of time before they can be withdrawn in case the seller finds out he was scammed.
Unfortunately, the support barely does anything to get you your money back or even block the scammer, and I say this because I have personal experience in with Binance such scammers. Even if you provide them with evidence and everything, the support team will tell you to rest assured that they will do something, and they will tell you that they have frozen the account of the scammer, but in reality, they only block the scammer in your account so that you don't see them in the marketplace and you will think that the person is blocked.
When it comes to verified merchants, Binance will always give them more importance than sellers or customers, and you will never be able to successfully get any money from them even if the money you have received from a verified merchant gets your bank account blocked because of a chain dispute. Verified merchants always make third-party payments, saying that they make a lot of trades, so they don't have limits that's why they use third-party accounts.