DrippyBet 🎰 Crypto Casino | 14K+ Games, 200% welcome, 25% cashback, VIP program

[LeyMonte]

Drippy Bet, Welcome to the forum.

I visited your site and created an account, although I have not played any gameplay yet but I tried to see all the games. First of all, I liked it and the color combination of your site is beautiful. I saw that there are many games in life that are being maintained very well. Since you have come to this forum and have already run a campaign with the help of CryptopreneurBrainboss Manager, I hope something good will happen. Although something good will not happen overnight in a few days but if you keep it up and stay with the forum for a long time, then definitely something good will happen from here. Best of luck Drippy Bet.

[Drippy Bet]

Thank you to all the welcome messages and suggestions, we'll take our time and look into all your concerns and suggestions.

But anyway, is that 25% cashback a weekly promotion? And regarding your $500 free spin, how many wagering requirements are needed for other players
who want to take advantage of it and play on your casino platform?

Yes 25% cashback is on live casino losses.
There are two options: weekly (periodic) or instant. Instant will give you lower % of cashback as shown in the table here:
https://drippybet.casino/en/promotions/live-casino-cashback
Or you can wait for end of week and get higher %

Users first need to activate the bonus and then start their activity for tracking to happen.

[Pmalek]

I am curious why there will be withdrawal limits for monthly. I would agree to a daily limit of €5,000 if someone wins 10x his total deposit. But it's quite low as a monthly limit, especially for whale gamblers. They would make big deposits, and they might win bigger amounts as well. But if you limit the withdrawal, then it's really useless. It's not your funds, and you can't limit them in such a way; when they are losing, you don't have any terms, but there's a lot of drama when they withdraw funds.

I think they are just trying to stay liquid and prevent a situation where one or more players win massive amounts and empty most of their reserves. That would then affect the entire userbase and many more players would experience issues and delays when withdrawing because there isn't enough money in the bank. Their pockets might not be as deep as those of some more popular casino brands. 

[Drippy Bet]

I am curious why there will be withdrawal limits for monthly. I would agree to a daily limit of €5,000 if someone wins 10x his total deposit. But it's quite low as a monthly limit, especially for whale gamblers. They would make big deposits, and they might win bigger amounts as well. But if you limit the withdrawal, then it's really useless. It's not your funds, and you can't limit them in such a way; when they are losing, you don't have any terms, but there's a lot of drama when they withdraw funds.

Actually this was standard T&C received from Anjoun Gaming License Authority.

But now we have corrected the wordings of this policy to make it a daily limit.
Monthly is updated to 25K.

Thank you for the welcome message.

[dimonstration]

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I like the 25% cashback on your live games. Only few casino offer a promotion on their live games like this so this is a solid one so far for live games player like me.

Congratulations too on your forum signature campaign. Wish you a good luck!

[DYING_S0UL]

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I faced similar issue while trying to connect to their customer support yesterday. Apparently it was offline and once again, it's offline now! This needs to be fixed asap. As far as i remember, we are asked to leave a message in case they are offline and I remember dropping a "hi", and now that I revisit their site, the previous message is gone,  and i'm not sure how to continue the conversation or do I start anew again and wait. This would be annoying as hell if that happens..

[Ronsbit]

Welcome to Bitcointalk, I will commend your efforts  as I could tell your casino is a good one. I already see you have a running signature campaign which would help to boost your presence here and give you the required visibility you desire. I had to visit your casino to see for myself how your feature works. The first thing I could also observe is that your customer support service is very poor, you kept a bot there to be receiving customers and prospects who visits. However the request for name isn't  convenient and also email is not alright and I believe I am speaking the minds of many people out there so maybe you should employ individuals who could do the job of a customer representative this could save you some stress of losing traffic to your casino.

[panjul07]

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I like the 25% cashback on your live games. Only few casino offer a promotion on their live games like this so this is a solid one so far for live games player like me.

Congratulations too on your forum signature campaign. Wish you a good luck!

I have visited this casino twice (yesterday morning and today's evening in my timezone) but the live support is offline in both 2 different timeframe.
Not sure when the working time for the live support, if they have specific limited working hours then they should inform players/visitors by giving a warning message related to the working/effective hours to contact live support.
Cashback is good but it comes with 1x wagering requirement, not sure if it is a common terms but as per my experience in some casinos, cashback is usually a wager free.
However 1x wager requirement for cashback is still reasonable as it wont be that hard to wager 1x of the amount because it is usually the same requirement for deposits in most casinos.

[dimonstration]

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I like the 25% cashback on your live games. Only few casino offer a promotion on their live games like this so this is a solid one so far for live games player like me.

Congratulations too on your forum signature campaign. Wish you a good luck!

I have visited this casino twice (yesterday morning and today's evening in my timezone) but the live support is offline in both 2 different timeframe.
Not sure when the working time for the live support, if they have specific limited working hours then they should inform players/visitors by giving a warning message related to the working/effective hours to contact live support.

Thanks for checking different time frame. I hope they will fixed the availability of their live support ASAP because this feature is very crucial for every gambler that wants to try the casino.

I’m hesitant to play on a casino that no 24/7 assistance especially that the representative is also not active here in the ANN thread. Their signature campaign marketing should be partnered by an active PR on the ANN thread.

Cashback is good but it comes with 1x wagering requirement, not sure if it is a common terms but as per my experience in some casinos, cashback is usually a wager free.
However 1x wager requirement for cashback is still reasonable as it wont be that hard to wager 1x of the amount because it is usually the same requirement for deposits in most casinos.

This feature is the only consideration I’m looking on why I’m checking out this casino.

[DaNNy001]

Thanks for checking different time frame. I hope they will fixed the availability of their live support ASAP because this feature is very crucial for every gambler that wants to try the casino.

I’m hesitant to play on a casino that no 24/7 assistance especially that the representative is also not active here in the ANN thread. Their signature campaign marketing should be partnered by an active PR on the ANN thread.

Well I don't even know what to think or say although I feel maybe because it's a new casino that's why they haven't yet fully updated in all areas but I do agree with you on the fact that playing on a casino where the customer assistants isn't active is somehow a big risk since when you have issues they would be lack of communication or limited communication to sort out some issues or probably questions about the casino. Even when playing on a casino that customers assistant is active sometimes causes stress then talk more of playing on one where you can't or don't yet have access for it

[Zanab247]

Welcome to Bitcointalk forum, hope everything we are seeing in your website will remain real for the long time DrippyBet is going to spend on this forum. You have presented some good events that will drow people attention this new week to try some games but the numbers of promoters you hired in the signature campaign are small to spread this good news you brought to this forum.

I have confidence on DrippBet teams that they will increase the number of promoters in the future,  because they have good casino players will like to visit whenever they want to visit any casino in the forum.

[Kavelj22]

I am curious why there will be withdrawal limits for monthly. I would agree to a daily limit of €5,000 if someone wins 10x his total deposit. But it's quite low as a monthly limit, especially for whale gamblers. They would make big deposits, and they might win bigger amounts as well. But if you limit the withdrawal, then it's really useless. It's not your funds, and you can't limit them in such a way; when they are losing, you don't have any terms, but there's a lot of drama when they withdraw funds.

I think they are just trying to stay liquid and prevent a situation where one or more players win massive amounts and empty most of their reserves. That would then affect the entire userbase and many more players would experience issues and delays when withdrawing because there isn't enough money in the bank. Their pockets might not be as deep as those of some more popular casino brands.  

This could be a valid explanation since OP didn't reply to cryptovator comment in his last reply, but this can't be a reason that everybody can deal with, especially in a very competitive market. Why should anybody chose such a brand new casino with such limits when he can keep playing in long established platforms? If you don't have enough liquidity, you can postpone lunch until filling your wallet. This industry isn't for small projects.

[DYING_S0UL]

I noticed that your live support is offline now when I made a visit right before I made this post. You should make this feature 24/7 as much as possible since customers have different time zones. It’s sucks to encounter an issue on time zone that your support was offline.

I have visited this casino twice (yesterday morning and today's evening in my timezone) but the live support is offline in both 2 different timeframe.
Not sure when the working time for the live support, if they have specific limited working hours then they should inform players/visitors by giving a warning message related to the working/effective hours to contact live support.

At this point, I'm not even sure whether their support assistants are ever online. Btw, this is my third day trying, and I still haven't seen them online, visited their site on different times...they always seems offline!
At the same time, it would have been better if they had any alternative solutions, like having an "active" representative here. But so far their BTT account is also lacking activeness, made only 3 posts to this date!
Imo, having a 24/7 support is crucial for maintaining a healthy amount of active users. If someone had problems, and can't contact support for days, they soon would stop playing for the lack of proper customer support!

[mikel_012]

At this point, I'm not even sure whether their support assistants are ever online. Btw, this is my third day trying, and I still haven't seen them online, visited their site on different times...they always seems offline!
At the same time, it would have been better if they had any alternative solutions, like having an "active" representative here. But so far their BTT account is also lacking activeness, made only 3 posts to this date!
Imo, having a 24/7 support is crucial for maintaining a healthy amount of active users. If someone had problems, and can't contact support for days, they soon would stop playing for the lack of proper customer support!

I just tried now and also there is no live agent. I sent a message but nothing was replied, I think it's just a normal ticket system and no one is there to answer immediately like other casinos. To ask things or get support it can be a little frustating to have to wait what usually is 24 hours for a reply back.

This makes a difference when choosing my favorite casino.

[DYING_S0UL]

snip...

I just tried now and also there is no live agent. I sent a message but nothing was replied, I think it's just a normal ticket system and no one is there to answer immediately like other casinos. To ask things or get support it can be a little frustating to have to wait what usually is 24 hours for a reply back.

This makes a difference when choosing my favorite casino.

What ticket system? There isn't even a history of previous messages or old session id or anything that can be used later to identity the issue. You send them message while they are offline and when you comeback, it's gone. What's the point then? Same thing happened with me. I already sent them a message a day or two ago. No respond from that either and still counting. The minimum they can do it at least assign a assistant who can be active here for 12 hours only..

[khaled0111]

What ticket system? There isn't even a history of previous messages or old session id or anything that can be used later to identity the issue. You send them message while they are offline and when you comeback, it's gone. What's the point then? Same thing happened with me. I already sent them a message a day or two ago.

Did you check the "Conversation" tab?
In the chat window, if you click on the Conversation button, you will be able to see your previous conversations with live support. I’m not sure if those conversations have an expiration date, though.
Also, it seems they have a ticket system, because when you start a new conversation, you will be automatically asked to provide a nickname and an email address. If you enter a valid email, you will instantly receive a message with a ticket number.

[Drippy Bet]

I just tried now and also there is no live agent. I sent a message but nothing was replied, I think it's just a normal ticket system and no one is there to answer immediately like other casinos. To ask things or get support it can be a little frustating to have to wait what usually is 24 hours for a reply back.

This makes a difference when choosing my favorite casino.

Sorry for the inconvenience we don't have 24x7 live support right now. We are in the process to add support agents to cover major hours of the day soon. Thank you.

[Kavelj22]

I just tried now and also there is no live agent. I sent a message but nothing was replied, I think it's just a normal ticket system and no one is there to answer immediately like other casinos. To ask things or get support it can be a little frustating to have to wait what usually is 24 hours for a reply back.

This makes a difference when choosing my favorite casino.

Sorry for the inconvenience we don't have 24x7 live support right now. We are in the process to add support agents to cover major hours of the day soon. Thank you.

In addition to not having enough liquidity, and by not answering important comments here, this is another detail that proves you are not ready for official lunch, and by lunching promotional campaigns, you may damage your reputation intentionally. I wonder why you didn't postpone lunch until completing all missions. Offering support is a fundamental task as the casino is 24/7 live and there is no mention that the support isn't available full time.

[mikel_012]

I just tried now and also there is no live agent. I sent a message but nothing was replied, I think it's just a normal ticket system and no one is there to answer immediately like other casinos. To ask things or get support it can be a little frustating to have to wait what usually is 24 hours for a reply back.

This makes a difference when choosing my favorite casino.

Sorry for the inconvenience we don't have 24x7 live support right now. We are in the process to add support agents to cover major hours of the day soon. Thank you.

Yes, please get someone to be active at least when there are more users. When people need help they can't be happy waiting more than 24 hours for a support answer.

Most of the casinos that advertise on bitcointalk have live support so it becomes a requirement for most people

[Drippy Bet]

In addition to not having enough liquidity, and by not answering important comments here, this is another detail that proves you are not ready for official lunch, and by lunching promotional campaigns, you may damage your reputation intentionally. I wonder why you didn't postpone lunch until completing all missions. Offering support is a fundamental task as the casino is 24/7 live and there is no mention that the support isn't available full time.

Thank you for the suggestion, we're already working on this and very soon we'll get our live support active. We haven't had enough traffic to think about live support being a necessity but with the launch of the campaign we have seen a need and our hiring team are on duty to get that done ASAP. For the missed questions, this is our first time here, we mightn't be very familiar with how to use the forum but with time, we'll get used to it. All questions will be answered as we see them. Bare with us.