The difference in the way of selling goods in retail stores/supermarkets and traditional stores is very visible from the pricing mechanism and seller-buyer interaction, meaning that prices in retail stores/supermarkets are more transparent because the prices are immediately visible including the discount offers, while in traditional stores the price of goods, although carried out by the bargaining method and allows for price differences between consumers even though they buy the same goods, so what do you think is the best model to serve consumers well and gain trust?
From personal experience:
- Large chains: good promotions, very wide range of products, loyalty programs, cashback, etc.
- Private stores: often higher quality, although slightly higher prices. Smaller selection. Loyalty programs exist, but not on the same scale as in large chains. There are virtually no discounts or sales. But there is more “private communication” and personal recommendations.
- Classic market/bazaar: the opportunity to choose the same product from several sellers, an individual approach and discounts, small gifts, the opportunity to bargain.
I have traveled extensively around the world, visited many countries, and know that in Asian countries, bargaining is part of the culture. There, you can really bargain for the price at markets and even in stores. But I suppose that the price of the product already includes the possibility of bargaining. Although it looks attractive and pleasant.