There is one thing you need to know when you want to hire people to work for you no body can run your business the way you will do, some of them doesn't know how to to respond to customers though there are good people also who run business for others and the business keep growing, i have heard many stories from different business owners how their workers keep stealing from them. It's not possible to get some one who has it 100% the main purpose of business is to make profit and also for the business to grow more so when the business is growing you Know that your workers are doing well even though they might still be doing their things the main purpose of the business is been achieve, but when an investment is not going forward it means no work is been done.
Well, finding people with 100% integrity is becoming increasingly difficult nowadays. Many people tend to think only about themselves, especially when they feel that a company or business is not paying them what they deserve. Many businesses fail not because their workers lack knowledge, but because they lack integrity. Knowledge is easy to obtain today, but integrity is not. I believe the current system should be better than in the past, with stronger monitoring of everything inventory coming in and going out, money flowing in and out, and overall operations to ensure transparency and accountability.
Before someone start business i suggest all mastering two crucial knowledge whiches are accounting and legal. We all know that on business operational security, we need to keep three most important thing; money and cashflow, data and our system the last is stock and operational. With mastering accounting and legal matter, businessman can formulated system/structure, SOP and regulation for business strenght, groth and survival.
Beside reason you have explained, from my experiences, for newly built business it takes around 5 years to closely monitoring And ensure business owner can understand clearly every step of operation, the predictable problem and how to solve it. Remember business ownwe is the system maker who responsible to make guidance book for all of emplooyes. Perfect time to hand over our business especially operational matter to other people are when we see that without our presence everything running smoothly based on our formulated applied system. We must ensure that our business has stable income with detailed clean proper report,healthy cashflow for a year and fixed cost. Slowly we can hand over it too be managed by other.
As an owner, our challange not stop at this point, after everything running well, we must start to test our business strenght with new creative idea, we should held simulation on destroying our business or we must act as chief destruction officer. On this fast changing era, business owner must be brave to destruct and change unrelevant thing for business sustainability.