Bcgame Account locked

[holydarkness]

I have submitted all the documents which you asked for what else you needed i will provide you ? don't worry i am ready to co-operate with you kindly co-operate please resolve my issue  that is all

First of all, I am not with or from BC. I used to bridge players with their batallion of team, but the bridge burned upon their walk to their own ruination. Second... if you have submitted all the documents... why the F you complained that they ask for "impossible proof"? You've prove it yourself that they're not impossible as you've managed to submit them all.

Sit. Wait.

[Cahhakakkkae]

Please aks them he has waited from so many months to unblock account after all the submission of documents still they are replying please i am suffering alot


I know very well that they are scammers bcgame is biggest scamers of the world ban this game  they are give fake excuses reply i just referral to friends Dear customer,

Thank you for your patience.

Unfortunately, we must inform you that, following a comprehensive review of your account activity, it has been determined that you have violated our Terms of Service. Specifically, engaging in self-referral or creating multiple accounts is strictly prohibited, as it undermines the integrity of our platform and violates Clause 6.12 (Multiple Account Policy).

As outlined in Clause 6.12, each player is permitted to operate only one account. Creating or using multiple accounts, whether under your own identity or using the details of another individual, is strictly prohibited.

Regrettably, due to these violations, your account has been permanently locked. This decision aligns with our Terms of Service, to which all users agree upon registration, and is considered final.

We take these matters seriously in order to uphold a fair and secure environment for all our users. Please understand that this decision is in accordance with our policies, and your account will remain permanently locked.

We appreciate your comprehension of our policies and thank you for your cooperation.

Stay safe.


Best regards,



The BC.GAME Team_Chloe

[bctokenbot]

Sir, the deposit screenshot provided by the user does not currently match the account details. We are still investigating; please provide the correct information.

[Cahhakakkkae]

I have provided you 5 screenshots not One

[Cahhakakkkae]

They asked for bank statement i provided

[holydarkness]

They asked for bank statement i provided

And?

[Cahhakakkkae]

Same old  excuses

[holydarkness]

Same old  excuses

Based on experience, under assumption that they still use the same system and all "software", just changing the "hardware" [ownership and base office], then if your documents were rejected, you're not meeting their standard for accepted documents.

Let me help you walk through this, if you want to. If I understand correctly from bctokenbot last reply, it seems you submitted a different details of your deposit and the blockchain TXID. Can you double check if each depo matched with the exact TXID?

[Cahhakakkkae]

Brother i have carefully check this i haven't have another account i have shared right documents and right bank statement they are just fooling with it kindly ask them check can i. Share you bank statement and paid deposit screenshots which they demanded i have paid in INR CURRENCY ONLY

[AHOYBRAUSE]

Same old  excuses

Based on experience, under assumption that they still use the same system and all "software", just changing the "hardware" [ownership and base office], then if your documents were rejected, you're not meeting their standard for accepted documents.

Let me help you walk through this, if you want to. If I understand correctly from bctokenbot last reply, it seems you submitted a different details of your deposit and the blockchain TXID. Can you double check if each depo matched with the exact TXID?

Hmm, you might be on the wrong path here. Since OP is talking about bank statements and he is obviously Indian (because of the currency) I would be he deposited via bank transfer. And as we all know, this brings a lot of problems at BC. So there are no txids or anything like that.

[Cahhakakkkae]

I have provided everything with related to game and now they don't have interest to open it i know they are scammers my level is 60+ that mean they don't know until i won this amount they are making excuses otherwise i have provided enough evidence to unblock my bcgame account ask why don't you clear this out fast. Hope you now understand why are delaying

[Cahhakakkkae]

For further account security, we kindly request that you provide proof of a previous withdrawal

Fiat  Withdrawal :  PDF of your bank statement showing the larger withdrawal, including the date and amount. ( Note: Kindly indicate in your email message  which transaction on the bank statement corresponds to your BC.Game withdrawal.)

Once we receive the appropriate document, we’ll continue with the review process and provide you with an update as soon as possible.

We truly appreciate your patience and cooperation. If you have any questions or need help with submitting the documents, please don’t hesitate to reach out.


Best regards,



The BC.GAME Team_Mkulet
Already provided bank with date including in it why are they demanding withdraw screenshot shot  how is that possible  to find withdraw screenshot of that id bank statement is fully proof that i have received amount from bcgame

[bctokenbot]

For further account security, we kindly request that you provide proof of a previous withdrawal

Fiat  Withdrawal :  PDF of your bank statement showing the larger withdrawal, including the date and amount. ( Note: Kindly indicate in your email message  which transaction on the bank statement corresponds to your BC.Game withdrawal.)

Once we receive the appropriate document, we’ll continue with the review process and provide you with an update as soon as possible.

We truly appreciate your patience and cooperation. If you have any questions or need help with submitting the documents, please don’t hesitate to reach out.


Best regards,



The BC.GAME Team_Mkulet
Already provided bank with date including in it why are they demanding withdraw screenshot shot  how is that possible  to find withdraw screenshot of that id bank statement is fully proof that i have received amount from bcgame

It seems your final submission was successful. The team informed me that your account has been unlocked. Can you log in now to check?

[rohang]

So many issues with bc game yet people continue to play there,

They are always in top 10 casino lists by volume even after all these legitimate scam reports again them 

[Mahdirakib]

~ Already provided bank with date including in it why are they demanding withdraw screenshot shot  how is that possible  to find withdraw screenshot of that id bank statement is fully proof that i have received amount from bcgame

The situation was more complicated than I thought. Now I understand why you are in a hurry here, you have been trying to unlock your account for the last 9 months. Anyway, BCgame representative has said that your account has been unlocked by them. Is it true? Have you managed to make a successful withdrawal of $5k?

[holydarkness]

Same old  excuses

Based on experience, under assumption that they still use the same system and all "software", just changing the "hardware" [ownership and base office], then if your documents were rejected, you're not meeting their standard for accepted documents.

Let me help you walk through this, if you want to. If I understand correctly from bctokenbot last reply, it seems you submitted a different details of your deposit and the blockchain TXID. Can you double check if each depo matched with the exact TXID?

Hmm, you might be on the wrong path here. Since OP is talking about bank statements and he is obviously Indian (because of the currency) I would be he deposited via bank transfer. And as we all know, this brings a lot of problems at BC. So there are no txids or anything like that.

Shouldn't be a problem for OP either. Fiat transfer from bank to merchant [putting aside the infamous merchant issue] wouldn't stop him from being able to produce bank statement of deposit [transfer from his account to merchant's account] as past cases proves to me that banks of India provide their client with estatement that cover months.

Anyway, case seemed to be resolved. OP, if you can confirm and finalize the thread by adding "resolved" to the opening post's title and lock the thread [button is at bottom left]?

[Cahhakakkkae]

Now my email has been hacked with i wanna close this bcgame account immediately HACKER IP ADDRESS ARE THEY HAVE NEAR ABOUT 22 BCGAME ACCOUNT
Mac OS X (iPhone) (Mobile Safari)

IN | 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:28:14

Remove

Mac OS X (iPhone) (Mobile Safari)

IN 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:24:18

Remove

Mac OS X (iPhone) (Mobile Safari)

IN | 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:19:23

[holydarkness]

Write to security and/or risk [just CC both of them], security@bcgame.com and risk@bcgame.com [if they haven't change the email already following the overhaul] for this. In the mean time, "exaggerate" your security layer. Set all of the 2FA as you can, and be very careful with your GA, as they can bypass the requirement of 2-source 2FA. After that, leave the casino for good.

Tell me if you got way too long follow-up for this, I'll try to give my best to intervene with the very last drop of influence I have over this "NEW" casino.

[bctokenbot]

Now my email has been hacked with i wanna close this bcgame account immediately HACKER IP ADDRESS ARE THEY HAVE NEAR ABOUT 22 BCGAME ACCOUNT
Mac OS X (iPhone) (Mobile Safari)

IN | 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:28:14

Remove

Mac OS X (iPhone) (Mobile Safari)

IN 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:24:18

Remove

Mac OS X (iPhone) (Mobile Safari)

IN | 2401:4900:7d83:27a7:cc13:198b:33c5:5653

18:19:23

The issue in your main post has been resolved and the system shows that you have withdrawn your principal. Could you mark it as resolved? For account issues, please contact recovery@bcgame.com. If necessary, we may use KYC verification to confirm your identity, as you cannot currently log in to your email.