It's not about that you can pay withdrawals to a losing player.. that's kinda expected. Yes you did reward as everybody do.. i dont attack that. Its this campaign and the super sketchy behaveior with made up terms after your mood. Im very convinced the whole operation on support and hosting is a one man show. It's just the overall experience that gives me the impression about changing terms, communication problems and the way you use your fantasy to calculate how far I was. Even this thread looks weird as there are so many red flags about that World Cup final - void bets but those paid users who discuss sports rather than experience on this site are doing a good job to make sure negative posts are history quite fast. Just the fact you admit you didn't state in the terms that originals were excluded should make you include all wagers.. and btw.. you still didn't change that landing page on the front. It still says $100,000 wagered and that's it.. no restrictions are mentioned.
A Detailed Warning About kikabet.com - My Full Experience
After spending considerable time on kikabet.com, I feel compelled to share my complete experience to help others make an informed decision. This is not an emotional rant but a factual account of numerous concerning issues I encountered during my time on their platform.
Initial Red Flags
From the moment I.....
Official Response from Kikabet
We take feedback seriously, so we'll respond point by point. Some of this player's complaints have merit and we'll own them. Others are factually incorrect — and since he has chosen to publish his deposit and wager figures publicly, we'll respond with the actual account record. We're happy to verify every number below with forum moderators.
The claim that he "lost his deposit" and got nothing. Here is the account record.
Total deposits: $38,326.61.
Total withdrawals: $14,444.05 — every single one processed smoothly, without delay, without a single question asked. He doesn't dispute this anywhere in his post, because there's nothing to dispute.
On top of that,
we paid him $6,482.87 in cash rewards in roughly six weeks (June 9 – July 24): 34 separate payouts,
including $5,294 in daily cashback, weekly cashback, and $1,154 in new-user cashback. These weren't bonus balances with strings attached — this was
withdrawable cash, credited automatically, every single day he had a losing day. On his worst days, the daily cashback alone paid him back over
$1,400 in a single day, and nearly
$3,500 across one 48-hour stretch.
Put simply: this player received back
more than a quarter of his total net losses in cash rewards — roughly 4% of his entire wager returned to him. He described these terms himself as better than anything he'd seen in 20 years of gambling. He was right. We honored every cent of them.
The day-one technical issue. True, and we apologized at the time. A loss-limit misconfiguration blocked third-party providers for part of his first day. It was escalated and fixed within 24 hours, as he confirms himself. Not the start we want for any VIP, and we've since changed how limits are applied to transferred accounts.
The $5,000 promotion. This promotion was designed for new VIP transfers: wager $100k in 30 days, receive $5,000. The player had already completed his VIP transfer months earlier and was already receiving matched benefits — including the cashback detailed above — so he wasn't eligible under the promo terms, the same way a signup bonus can't be claimed by an existing account. When he pushed back, we made an exception anyway: complete the qualifying wager on his existing account and receive the $5,000. He accepted. That offer still stands today.
Originals excluded from wager count. The exclusion exists to prevent abuse — spamming 1.01x bets on dice or limbo would let anyone "complete" $100k in wager with near-zero risk, defeating the purpose of the requirement. This is standard industry practice for wagering requirements. However, the player is right that this should have been stated explicitly on the promotion page, and we've now updated the terms. That's on us.
The 35% vs 40% "mood" discrepancy. This isn't mood — it's the difference between total wager and qualifying wager. His lifetime wager across all products is $159,174 (from day 1, not after joining the VIP promo) including originals and sportsbook; his qualifying wager toward the promotion is lower because originals don't count, as above. The leaderboard he referenced counts everything; the promotion doesn't. We accept this wasn't communicated clearly enough, and we're adding a visible qualifying-wager tracker so players don't have to ask support.
"Support and the VIP host are the same person." They are not. VIP players are assigned a dedicated host precisely so they deal with someone who knows their account — that's the "same person answering" he noticed. Our support team covers multiple shifts and languages.
Rakeback on originals. Rakeback applies to slots, as stated in the offer. Originals are covered instead by daily cashback, which applies to all products — which is exactly why he was paid cashback on days he played originals exclusively, including the day-one session he complains about.
The World Cup boosted odds. Selected boosted markets on the final were voided at the direction of our sportsbook provider for compliance reasons, and all stakes were returned in full to every affected player. No player lost a cent on those markets.
To summarize the record:
$38,326 deposited, $14,444 withdrawn without issue, $6,483 paid in cash rewards, and a $5,000 offer that remains open if he completes the qualifying wager. We're sorry his experience ended in frustration, and the two gaps he identified — promo terms clarity and progress visibility — are already fixed.
But "warning others" about a site that
returned over a quarter of his losses in cash and never once delayed a withdrawal isn't a warning.
It's the account record of one of the best-compensated players we've ever had.
Every number above can be verified with moderators at his consent ; an offer we make openly, and one we suspect won't be taken up.
