Welcome, OP. I will advise you to improve your announcement thread, as it does not look professional for an organisation of that calibre. As they say, first impressions matter, so it would be good to properly introduce your platform in a well-coordinated and mature way that would attract more people positively to your website, because this style of introduction looks very poor and not good enough.
I have visited your website, and while accessing your website, I had to check your ToS which i saw a particular paragraph I will like you to explain better;
Upon registration, you agree to receive notifications and promotional messages from Palgrin via email.
By registering, you acknowledge that providing inaccurate or incorrect information can result in your account being suspended for providing false information or impersonation.
I do not think it should be a must to receive promotional messages, except that you are forcing it on players on your platform, which is not appropriate. Because you would definitely send promotional bonuses to players, which would entice them to want to gamble more, and if a gambler is on self-exclusion, your mail might likely trigger the gambler to want to play your game because of that bonus. So I will advise you to make it optional on an individual basis by setting such features on the personal dashboard for members to see to activate or decline them.
Secondly, you are talking about inaccurate information being provided, and I am curious to ask you, which information are you talking about? You claim to be a no-KYC casino, so what information are you talking about that is inaccurate? Because I am sure that as a no KYC casino, you need no information about a player except just the player's email, so what other information are you talking about?