can you please edit your post and attach some proof of what you are saying?
not saying you are lying, but no one is going to take you seriously without proof of the $14,000 deposit or your talk with support.
this is the second scam accusation about clore.io i see here, and something strange is going on.
on the other topic, someone posted a link to this reddit post:
https://www.reddit.com/r/CryptoScams/comments/1tie518/lost_14000_deposit_on_cloreai_support_said/you have the same username, and that post was removed, but the account also got banned from reddit, which usually only happens for spamming.
i see you also posted a review on trustpilot:
https://www.trustpilot.com/reviews/6a0d6b4dc60863d3263a26ddthe other 1 star reviews also look a bit sus, they are AI generated just like your review and post here.
i don't want to jump to conclusions, as something really could be wrong with this platform, but until i see some evidence of what you are claiming, this doesn't look like a genuine accusation.