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Author Topic: If someone wins an unnatural amount of times, should they report it to support?  (Read 523 times)
Junii
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Today at 08:33:55 AM
 #41

As the title suggests, if you were playing and noticed you were incredibly lucky, should you report it to support as a possible bug, or should you enjoy your winnings and then withdraw your winnings?

I'm wondering if a casino has a bug and you don't report it, could they accuse you of exploitation and block withdrawals, or even confiscate win money?

Or even if it was a bug in their software, they still have to pay out the winnings?

Has anyone encountered a situation like this? If so, how did it end?

Edit - I'm not talking about games provided by providers, but about original casino games.
If i was playing a casino game and i  started winning a lot which is impossible but i would be careful before i do anything. There is a difference between being lucky and something actually being wrong with the casino game. Sometimes people really do go on winning streaks and that happens in casinos all the time.

If the casino game starts acting strangely like giving me payouts that do not seem normal or letting me win the same way again and again then i would start thinking maybe something is wrong on the casinos side. The problem is that most casinos have rules in their terms saying they can remove my winnings if they believe i knowingly abused a bug or any form of glitch in the casino game. Even if the mistake came from their software they might still freeze my withdrawals while they investigate the situation with the casino game. In some cases people have even lost both their winnings and their accounts with the casino.

Now if i was only playing the casino game normally and had no idea there was an issue with the casino game then it becomes harder for the casino to claim i was intentionally exploiting something with the casino game. A lot depends on my gameplay history with the casino game. Whether my actions looked suspicious  with the casino game.

For me the safest approach is simple. If it just feels like a session with the casino game i would enjoy it and withdraw my money normally from the casino. If the casino game clearly looks broken i would stop playing the casino game because continuing to use an obvious glitch in the casino game can create problems later with the casino.

I have seen situations where people kept abusing bugs in the casino game thinking they found money but in the end they lost their winnings lost their accounts with the casino and sometimes even got permanently banned from the casino platform. That is not a risk i would personally want to take with the casino game.

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Today at 08:37:02 AM
 #42

Being on a winning streaks does go against the casino if you're doing it without cheating, there's no need reporting yourself or anyone you know that's enjoy that at the moment.  Do you report to the casino when a gambler is having a long losing streaks?
Well, to top up more answers to your question, yeah, casino can accuse you of exploiting their platform if there be it that there was a bug issue that may have led to the reason you were easily hitting those wins, and you could be striped of whatever you were given.

Funny enough to add to this. It is only when you win too much that they complain. When you lose too much, they love it. I just laugh at people that thinks they can turn gambling into another financial substitute to their jobs. A very stupid mistake. Gambling should be treated as fun and entertainment. Nothing more, nothing less.
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Today at 08:44:11 AM
 #43

As the title suggests, if you were playing and noticed you were incredibly lucky, should you report it to support as a possible bug, or should you enjoy your winnings and then withdraw your winnings?

I'm wondering if a casino has a bug and you don't report it, could they accuse you of exploitation and block withdrawals, or even confiscate win money?

Or even if it was a bug in their software, they still have to pay out the winnings?

Has anyone encountered a situation like this? If so, how did it end?

Edit - I'm not talking about games provided by providers, but about original casino games.

I think that if any kind of malfunction were happening, the casino would most likely detect it through their software systems. I doubt there could be a situation where a player keeps winning endlessly without being noticed. First of all, it would show up in the player’s deposit history, and secondly in the withdrawal activity. There are too many checkpoints a player would have to pass through to remain unnoticed by the casino.

Besides, I think such a situation is practically impossible anyway. A casino would never allow anyone to consistently play against the house and keep winning without taking action.

R


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Today at 09:32:25 AM
 #44

If you are not a tech person and you are winning rapidly on the casino, how would you know it's a bug? You mind won't even think about it at that moment and you are going to be full of excitement and them withdraw your winning, you can not go and report yourself to the casino because it's very unlikely that they will have a bug and not detect it, such incident rarely happens. I have not experienced such before but if I do, I will withdraw my winning, I don't know how to detect bug, so I'm not supposed to know that the casino ha bug.

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Today at 09:42:28 AM
 #45

As the title suggests, if you were playing and noticed you were incredibly lucky, should you report it to support as a possible bug, or should you enjoy your winnings and then withdraw your winnings?
For me it is not my fault if I continue winning, even though it was a bug, as long as I'm not intentionally exploiting the casino, I will continue playing and win as much as I can and withdraw it

Quote
I'm wondering if a casino has a bug and you don't report it, could they accuse you of exploitation and block withdrawals, or even confiscate win money?

Or even if it was a bug in their software, they still have to pay out the winnings?
I have a story that y=would interest you Superbet Pays Out Over €30 Million After Slot Malfunction. Yes the casino has to pay it, as long as it is an error from their own end, they have to take full responsibility and give their clients their right which is their winnings since they all played normally.

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Today at 09:58:34 AM
 #46

Winnings come rarely, and if I ever have a very good run that even amazes me, the first thing that comes to my mind is that I’m just lucky this time. In the first place, you wouldn’t even know it’s a bug. Let’s say you’re playing dice and just doing pre rolls. Once you start betting, you keep hitting green consecutively. Would you immediately think it’s a bug? Let’s reverse the situation, what if you were losing continuously instead? Would your first thought be that it’s a bug? Definitely not.

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Today at 10:03:04 AM
 #47

Winnings come rarely, and if I ever have a very good run that even amazes me, the first thing that comes to my mind is that I’m just lucky this time. In the first place, you wouldn’t even know it’s a bug. Let’s say you’re playing dice and just doing pre rolls. Once you start betting, you keep hitting green consecutively. Would you immediately think it’s a bug? Let’s reverse the situation, what if you were losing continuously instead? Would your first thought be that it’s a bug? Definitely not.

That’s the problem I see: how are you going to realise it’s a bug? OP talks about an 'unnatural' amount of times but it’s very difficult to pin that down. Extremely unlikely events do happen, and I think contacting support just because you’re winning, without being certain it’s a bug somehow, would be a bit silly of you. I just can't see how I would realise there is a bug in the system.

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Today at 10:12:47 AM
 #48

As the title suggests, if you were playing and noticed you were incredibly lucky, should you report it to support as a possible bug, or should you enjoy your winnings and then withdraw your winnings?

I'm wondering if a casino has a bug and you don't report it, could they accuse you of exploitation and block withdrawals, or even confiscate win money?

Or even if it was a bug in their software, they still have to pay out the winnings?

Has anyone encountered a situation like this? If so, how did it end?

Edit - I'm not talking about games provided by providers, but about original casino games.
I have never encountered a bug in any casino that leads to unnatural winnings as you put it, and the important thing actually is that I am not a developer and also don't have a basic knowledge of it, if suddenly I start winning in a wild way, I won't suspect any casino bud, I will simply assume I am lucky, and for my kind of gambler, if I win three to four times consecutively, I will pause and withdraw the money to my private wallet immediately, I can then decide to either continue playing or take a break after the withdrawal request has been processed successfully.

So in the nutshell, I won't be reporting any thing to the casino customer care because I assume it's luck that is making me win, if the casino later discover its a bug that made me win when I had already withdrewn the money I won, they sorry to them, I have lost to them much more than I probably won so they too should bear the loss cus I am not retuning a dime, or they will have to prove to be beyond all reasonable doubt that it was really a bug that lead to the win, then and only then will I consider retuning back of the money I won, not all.

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Today at 11:00:14 AM
 #49

If you know before playing that game X has a bug that allows people to win consecutively on the game's highest multiplier, for example, and you still play game X and bet on the highest multiplier, then you are being dishonest. Of course, it will be difficult for the casino to prove that you knew about the bug if you hit once and stopped playing, but if you hit a second time on the highest multiplier, then hit again, and then hit again, and continue hitting again? Obviously, every casino will discover that you knew about the bug and will have the right to confiscate all your winnings obtained by exploiting the bug.

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Today at 12:05:43 PM
 #50

As long as there are no cheating of any sort involved I see no reason why you should report it to the casino. Winning an unnatural number of times doesn't necessarily mean that the system is bugged or hacked, a lot of times it's possible to have an insane number of winning streaks, it's just a matter of luck.

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Today at 12:12:48 PM
 #51

Being on a winning streaks does go against the casino if you're doing it without cheating, there's no need reporting yourself or anyone you know that's enjoy that at the moment.  Do you report to the casino when a gambler is having a long losing streaks?
Well, to top up more answers to your question, yeah, casino can accuse you of exploiting their platform if there be it that there was a bug issue that may have led to the reason you were easily hitting those wins, and you could be striped of whatever you were given.

Losing in a casino doesn't mean the casinos are monitoring your pick it's just that you are not lucky to hit the right settings but when the system turns out to favour you there's no reason to report yourself cause you may be enjoying the luck for you to come back tomorrow where you may lose it all. Casinos knows how to punish cheaters no matter the amount they have won if you still doubt this then check the number of accounts they have frozen and those that are unable to withdraw their money you will understand that every casino knows who is cheating and who the algorithm is favouring.

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Today at 12:15:43 PM
 #52

As long as there are no cheating of any sort involved I see no reason why you should report it to the casino. Winning an unnatural number of times doesn't necessarily mean that the system is bugged or hacked, a lot of times it's possible to have an insane number of winning streaks, it's just a matter of luck.
I don't even think anyone will report such thing, when its what they have been praying for and if they even have their way, they will want it to continue like that and you are right, winning in a streak doesn't necessarily mean that the system is hack, as the game is all about luck and  if you are lucky to win 10 times in a roll, its possible though but that's a rare case and when in that situation, remember not to be overwhelmed with it, by making you to think about gambling as a means of making money, kos that turn can turn to pain any moment.

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Today at 12:17:50 PM
 #53

If it's a continuous win and it's a large amount that happens over a long period of time maybe I'll make a report because it could be a bug but if it's within the normal range I won't do that because I'll consider it a lucky break.

This may sound like a defense but when I feel a win and it seems unnatural then there is something strange about my mindset as a gambler because it seems to refuse to get a win and I don't want that to happen to me so obviously I will make another option if the win happens then I will still do the same thing by withdrawing the winnings that I did but if it repeats and almost every session I gamble (for example every day I win and never feel a loss in gambling) then maybe I will try to do as you say because it could be a bug and could be problematic for the continuity of my account in the future.

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Today at 12:18:10 PM
 #54

As the title suggests, if you were playing and noticed you were incredibly lucky, should you report it to support as a possible bug, or should you enjoy your winnings and then withdraw your winnings?
Does the casino have a legal ground to hold me down for winning and taking my wins as a result of the flaw that's from their own end? For all I can infer from this, it's not in my place to fix any bug the casino is experiencing because if there bug makes me to loose and I don't know that I lost because of that, it's likely that they won't let me know that I lost because of such bug.

Every gambler should know his right and act on it when neccesary because often times, the casino always takes advantage of players who are the victim of an error that's mostly caused by failure on the part of the casino that never man's up to a negligence on Thier own part. Even if I later discover that the error is from the casino, I will never allow them play me to subscribing to an emotional form if blackmail.

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Today at 12:23:31 PM
 #55

I'm wondering if a casino has a bug and you don't report it, could they accuse you of exploitation and block withdrawals, or even confiscate win money?

Casinos might do it that way, but customers still cannot be blamed. In my opinion, at the very least, casinos should allow customers to withdraw deposited funds or winnings earned by the customers. Although in some cases, it might be that the casino will only pay the customer's initial deposit. But obviously, experiences like that will affect the casino's reputation.

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Today at 12:24:13 PM
 #56

As long as there are no cheating of any sort involved I see no reason why you should report it to the casino. Winning an unnatural number of times doesn't necessarily mean that the system is bugged or hacked, a lot of times it's possible to have an insane number of winning streaks, it's just a matter of luck.
Have People forgotten so soon that gambling is mainly based on luck, mate you have said may thing that got my attention, how will anyone think that people will report such, what if you're someone that has not been lucky for sometime, maybe you find yourself in such situations that you  have ever dreamt of, will you go ahead to inform the support team, unless in the case of what you said apart from that, the unatural amount worked for anyone that finds himself in such situation because that's his lucky time and I think there's nothing to worry about.


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Today at 12:34:48 PM
 #57

As long as there are no cheating of any sort involved I see no reason why you should report it to the casino. Winning an unnatural number of times doesn't necessarily mean that the system is bugged or hacked, a lot of times it's possible to have an insane number of winning streaks, it's just a matter of luck.

I have the same impression as for sure casino site have their ways to monitor their business, if you keep on winning and you know to yourself that you are not doing anything that illegal or the sites prohibits then you can continue and request to withdraw your winnings, for sure if the sites see that there's something like a bugs that being exposed they will investigate and will not allow the withdrawals especially if it's a huge amount of money.

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Today at 12:59:55 PM
 #58

That’s the problem I see: how are you going to realise it’s a bug? OP talks about an 'unnatural' amount of times but it’s very difficult to pin that down. Extremely unlikely events do happen, and I think contacting support just because you’re winning, without being certain it’s a bug somehow, would be a bit silly of you. I just can't see how I would realise there is a bug in the system.
It can be unnatural but passing judgment without being sure is not a good move, as luck may be and no one can really control it, it can decide to favour someone as many times it can. But, people should be reminded of, that whenever they are in this lucky state, they shouldn't force or gamble recklessly anytime luck doesn't hit their side, they should accept the game to be a one of loss and profit and not only profit because it will make things to get difficult for them, as they will be disappointed.

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Today at 01:01:49 PM
 #59

This shouldn't be a question for me but a question for you that is also a gambling. First of all, what's gonna be your problem with you winning often? Even when you are winning too frequently, that can be seen as a luck not a bug. What if you are losing too frequently? Are you going to report it to the support that it's the casino bug that is making you to lose your bankroll too frequently?
We all wanna be a winner not a failure.

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panjul07
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Today at 01:02:03 PM
 #60

Honestly, I will try to withdraw the winning first then try to play again to know if it is real bug or not.
If the winning keep coming unexpectedly, I'll report it to the casino.
Why I will do that? First because there is no guarantee that I will get bug bounty once it is reported so better to make some money first LOL and why I should report it? Simply because I do not want to take too much advantage from it as it can be a big problem for me later.

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