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Author Topic: Trouble with binance  (Read 29 times)
Boy-o-boy (OP)
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July 10, 2026, 11:20:52 PM
 #1

I started using the binance app as of 2019 I have been using it to trade buy cryptocurrencies and even in holdings of coins not until 2023 when I lost my phone and thou I was not having much of cash to get a new phone at that time but after some few months I got a new phone I tried to login to my binance but I couldn’t because their sent an otp code to my gmail and my phone number although I have retrieved my sim but the gmail is the problem I tried but nothing happened I can’t get back my gmail because Google is still sending my gmail otp to that old phone even when I tried to put the gmail in my new phone they are still recommending the previous phone where the gmail have been logged in before and this is really tiring, I brought this here is there anyway I can recover my binance account with the gmail otp
Chibit01
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Today at 12:05:55 AM
 #2

You have only few options here which could be of help to you. First, even without having access to the old phone or mobile number, can you try to gain access to any old device you might have logged in to your email? If there is any of such security from such a device, it won't be like you trying to gain access using your new device.

Another thing, too, is that there is no other email attached or the mail, as recovery email can also be useful in this case.

If you have explored all the options to recover the mail and there is no progress, the next option you will have is to contact the Binance support team. The process might be long, but if you can provide some good information there are possibilities of recovering that account.

I could have asked why you save your holdings on the exchange, but in your case there is also a high chance you might have not backed up your wallet properly, which could also have led to permanent loss of your holdings after you lost access to your phone.
laijsica
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Today at 02:15:34 AM
 #3

First of all, login to that Gmail on your phone/device. If you have trouble logging in to Gmail or have forgotten your pass code, try using a phone number or Gmail ID that you previously provided as a backup. If that doesn't work, you may have lost your old Gmail account because Google has deleted countless previous Gmail accounts that have not been used for a long time or as a backup have no phone number/another gmail ID added.

To get Gmail back, add a new phone number and recommend Google to give an otp to that number. You may be able to get your old ID back.

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