TorWex

[Zwei]

The service is good and quite easy to use. I'd especially like to mention the customer support—they responded quickly and explained my question thoroughly. The exchange itself went smoothly.

⚠️ SCAM! Transaction No. 43226

I paid on September 2nd using the payment details provided by the exchanger. They received my money but never completed the transaction. Immediately after receiving the payment, they stopped responding in the chat. I strongly suspect this is a scam. DO NOT USE THIS SERVICE!

i wish you would have read the warnings here before you did an exchange with them, you would have saved yourself.

how much did they scam from you? you should create a scam accusation against them with some proof: https://bitcointalk.org/index.php?board=83.0
that would probably not help you get your money back, but we can use it to flag their account so no one else get scammed.

[examplens]

The service is good and quite easy to use. I'd especially like to mention the customer support—they responded quickly and explained my question thoroughly. The exchange itself went smoothly.

⚠️ SCAM! Transaction No. 43226

I paid on September 2nd using the payment details provided by the exchanger. They received my money but never completed the transaction. Immediately after receiving the payment, they stopped responding in the chat. I strongly suspect this is a scam. DO NOT USE THIS SERVICE!

As a hobby, it is interesting for me to analyse human psychology and ways of making decisions.
I'm really interested in how exactly you decided to use this service, when you have red alarms everywhere. The only thing they didn't write on the website was, "Give us your money, we'll definitely scam you"

[hugeblack]

The service is good and quite easy to use. I'd especially like to mention the customer support—they responded quickly and explained my question thoroughly. The exchange itself went smoothly.

⚠️ SCAM! Transaction No. 43226

I paid on September 2nd using the payment details provided by the exchanger. They received my money but never completed the transaction. Immediately after receiving the payment, they stopped responding in the chat. I strongly suspect this is a scam. DO NOT USE THIS SERVICE!

Are you serious? And where did you get the link? If it's from this thread and you ignored all these warnings, that's extremely strange.
We cannot track the transaction number, so please post the details here.

[MarryWithBTC]

As a hobby, it is interesting for me to analyse human psychology and ways of making decisions.
I'm really interested in how exactly you decided to use this service, when you have red alarms everywhere. The only thing they didn't write on the website was, "Give us your money, we'll definitely scam you"

Even if they wrote " Give us your money, we'll definitely scam you", some people will still submit their money. The best thing is not to let such services even have an Ann thread, if they do, in one way or the other, they'll still have victims.

[kight9]

i wish you would have read the warnings here before you did an exchange with them, you would have saved yourself.

how much did they scam from you? you should create a scam accusation against them with some proof: https://bitcointalk.org/index.php?board=83.0
that would probably not help you get your money back, but we can use it to flag their account so no one else get scammed.

I am writing my response with the help of a translator, so I apologize in advance for my poor English.

I found these scammers on an exchange monitoring platform, where they offered a favorable exchange rate. I am not very experienced with these things, but they had positive reviews on the platform.

The amount I transferred is not astronomical, but it is my money — money I worked for and earned, not money that came out of nowhere.

After they failed to send me the funds, I started looking for information about them. Everywhere I find them mentioned, I write that they are scammers to warn other people.

What information do you need from me? I have the transaction/order number from their service, as well as the receipt confirming my YooMoney transfer to the card number they provided for the payment.

In their chatbot, they immediately stopped responding as soon as I sent them the receipt confirming that the payment had been made.

As a hobby, it is interesting for me to analyse human psychology and ways of making decisions.
I'm really interested in how exactly you decided to use this service, when you have red alarms everywhere. The only thing they didn't write on the website was, "Give us your money, we'll definitely scam you"

Not everyone is as knowledgeable as you are. I have been using exchange platforms for many years, and I have never experienced anything like this before. I always assumed that if a service is listed on an exchange monitoring platform, it has been verified.

However, from now on, I will only use services that I have used before and know to be reliable.

Are you serious? And where did you get the link? If it's from this thread and you ignored all these warnings, that's extremely strange.
We cannot track the transaction number, so please post the details here.

What exactly do you mean by “details”? Are you asking me to expose my personal information, including my account and card numbers?

There are already negative reviews from me on their website. I have screenshots of the transaction, the payment receipt confirming that I sent the money, and screenshots of our conversation.

However, after I sent them the payment receipt, they stopped responding completely. Since then, there have only been my messages in the chat, with no response from them.

[kight9]

At this point, TorWex has cancelled my transaction, stating:

**“Transaction status: The client refused to make the payment.”**

Another blatant lie!

There is not even an option in my account to cancel or refuse a transaction. I took screenshots in advance, and I also have the payment receipt that I provided to them.

I have a screenshot of the chat showing the payment receipt attached. I also have a photo of the card next to the transaction page — they specifically requested this as proof that the card actually exists.

[lovesmayfamilis]

As a hobby, it is interesting for me to analyse human psychology and ways of making decisions.
I'm really interested in how exactly you decided to use this service, when you have red alarms everywhere. The only thing they didn't write on the website was, "Give us your money, we'll definitely scam you"

Some people are simply convinced that nothing bad will ever happen to them based on what they read online. How do people gain experience? Some read, that is, they learn theoretically, while others try everything out for themselves and get "bumps" on his head, which they later call "experience."

I bet you will really like this 'Great exchanger!' Guest review left on the 1st of JANUARY 2024 at particularly 00:00 from their website,
https://torwex.com/en/reviews/

Domain Name: TORWEX.COM
Registry Domain ID: 3071581577_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namesilo.com
Registrar URL: http://www.namesilo.com
Updated Date: 2026-03-03T07:17:45Z
Creation Date: 2026-02-26T09:49:09Z
Registry Expiry Date: 2027-02-26T09:49:09Z
Registrar: NameSilo, LLC
Registrar IANA ID: 1479
Registrar Abuse Contact Email: abuse@namesilo.com
Registrar Abuse Contact Phone: +1.4805240066
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: ELINORE.NS.CLOUDFLARE.COM
Name Server: PAUL.NS.CLOUDFLARE.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2026-09-05T14:30:59Z <<<

The website is quite new; it's clear that a group of scammers is working here, using templates and looking for just such naive people who are interested in "favorable" courses. That's exactly what these people fall for. It would be interesting to know where you, kight9, searched on which monitoring site to find these unscrupulous people. Bestchange doesn't know about Torwex.🤔

I always assumed that if a service is listed on an exchange monitoring platform, it has been verified.

[kight9]

The website is quite new; it's clear that a group of scammers is working here, using templates and looking for just such naive people who are interested in "favorable" courses. That's exactly what these people fall for. It would be interesting to know where you, kight9, searched on which monitoring site to find these unscrupulous people. Bestchange doesn't know about Torwex.🤔

I always assumed that if a service is listed on an exchange monitoring platform, it has been verified.

I found TorWex through the monitoring service [www.okchanger.ru](http://www.okchanger.ru). That’s where I came across them.
I contacted the administration of the monitoring service about my situation. Shortly afterwards, TorWex contacted me and sent me a message containing threats to publish my personal data and other intimidating statements.


**Update regarding application No. 43226 — new developments**

Following my complaint regarding application No. 43226, I received an email from TorWex containing the final decision of its security department.

In this email, TorWex:

— refused to return my funds;
— claimed that I allegedly used a “forged” photograph of a bank card;
— stated that my personal data (full name, card details, IP addresses and correspondence) would allegedly be published publicly on relevant forums and monitoring websites;
— stated that the materials had allegedly been forwarded to the security departments of the payment service and the **recipient's bank**, as well as to the cyber police, and that my accounts could be blocked.

I consider these statements to be intimidation and threats made in connection with my complaint, and I am preserving the email as evidence.

At the same time, I have documents confirming that the payment was made:

• a payment receipt;
• a response from the payment service's technical support confirming that the transfer was completed and providing the transaction number;
• an email from TorWex dated September 2, 2026, regarding application No. 43226, in which TorWex itself states that the status of the application was **“paid”** and specifies the transaction amount and payment details;
• a photograph that I took in accordance with TorWex's own instructions for completing the application verification process.

I would also like to point out a contradiction: TorWex previously confirmed in writing that the application had been **“paid”**, while the application was subsequently marked as **“Customer refused payment.”**

I am publishing this information to document what happened and to warn other users. I can substantiate all of the above circumstances with the documents and correspondence in my possession.

[logfiles]

I am a bit surprised that the account has not been flagged yet. Not that it matters so much for @kight9's case but it would help any future guest user or newbie who tries to carry out due diligence. I therefore encourage kight9 to create a scam accusation thread so it can be used to flag the account

Also kight9, next time do not blinded trust services listed in those exchange monitors. Always do a little bit of search here and there before sending money.

[PrivacyG]

I have no words.  All I can say is that this is why and how these websites exist.  They do because they CAN find victims with about zero effort.  Considering the fake reviews, how bad the website looks et cetera, I would even call that negative effort.

— claimed that I allegedly used a “forged” photograph of a bank card;

I have documents confirming that the payment was made:

• a photograph that I took in accordance with TorWex's own instructions for completing the application verification process.

Am I drunk or did you just say you gave them a photograph of your card to 'complete the application verification process'?

[kight9]

Am I drunk or did you just say you gave them a photograph of your card to 'complete the application verification process'?

Yes, they required me to provide a photo of the card as part of their verification process. But they already had the card number because it was provided as part of the exchange application and payment details.

Their own instructions specifically said to show only the first 6 and last 4 digits and cover the rest. I followed those instructions and covered the expiry date and security code.

So the photo was not me voluntarily giving them new card details — it was a verification procedure that they themselves required after I had already paid.

[kight9]

I am a bit surprised that the account has not been flagged yet. Not that it matters so much for @kight9's case but it would help any future guest user or newbie who tries to carry out due diligence. I therefore encourage kight9 to create a scam accusation thread so it can be used to flag the account

Also kight9, next time do not blinded trust services listed in those exchange monitors. Always do a little bit of search here and there before sending money.

Thanks for the advice! I’ve already created a Scam Accusation thread here: https://bitcointalk.org/index.php?topic=5593314.0

I appreciate the suggestion and the warning. Hopefully this will help prevent other users from running into the same situation.

[Trêvoid]

I am a bit surprised that the account has not been flagged yet. Not that it matters so much for @kight9's case but it would help any future guest user or newbie who tries to carry out due diligence. I therefore encourage kight9 to create a scam accusation thread so it can be used to flag the account

Also kight9, next time do not blinded trust services listed in those exchange monitors. Always do a little bit of search here and there before sending money.

Thanks for the advice! I’ve already created a Scam Accusation thread here: https://bitcointalk.org/index.php?topic=5593314.0

I appreciate the suggestion and the warning. Hopefully this will help prevent other users from running into the same situation.

Also, to improve visibility, I shared details of your scam case here.

https://kycnone.com/threads/urgent-torwex-scam-alert-15-000-rub-confiscated-extortion-tactics-used.61/

[PrivacyG]

TorWex has fully doxxed one of their customers in two separate Topics today after the customer accused the platform of scamming them.  If you do not have a very big curiosity of having your full name, card details et cetera doxxed all over the Internet, I would advise that all of you AVOID them.

[kight9]

TorWex has again published my personal and payment data in a second public thread. I have not consented to this disclosure.

Their claim that the funds were refunded remains unsupported by any refund transaction or operation ID. OKCHANGER has specifically requested the refund operation number from TorWex, but no such confirmation has been provided so far.