Over the last few years, we have seen how things change. A pandemic, trade restriction or even shipping delay can disrupt businesses looked perfectly efficient on paper. For years companies focus on cutting cost, keeping very little inventory and relying on suppliers from all over the world. It worked well until something unexpected happend.
Now I’m starting to wonder if businesses have focused too much on efficiency and not enough resilience. Would it make more sense to accept slightly higher cost in exchange of stronger supply chain and fewer disruption or would that only make goods more expensive for everyone?
Where do you think the right balance is?
These two things are intertwined and in many cases indistinguishable. The most resilient companies are those that manage their resources in the most efficient ways. That can mean proper future planning, buying in bulk, always looking for alternative suppliers for different components and retaining enough funds in the business so it stays adaptable. It is not the case that you are simply one or the other because those businesses would not last very long. The most effective businesses have strong leadership who are always reviewing if they are operating in the most effective way and potentially moving into new fields that are complimentary to their existing lines.
I disagree; there are some businesses that have absolutely zero efficiency, and yet they are resilient because they are rich. For example, a roof company has no efficiency; you have absolutely one job: go up, do the roof, tile it up, get back down, you are done. There is no optimisation there; there is no efficiency going around.
You are not going to suddenly make it cheaper or faster by yourself. Items could change; maybe that can help you, but you are still you. And yet, if there is a roof to be made, you are going to keep staying in business. A burger joint is a burger joint; sure, McDonald's made it efficient, but ever since they did, they are all the exact same type, and yet, if you have a thousand locations, it's hard to crash. So not all efficiency could be resilience; not all resilience is efficiency. Surely some are; there are many overlaps, but it is not 100%, I would say more like 80% or 90%.