moetazmeddeb (OP)
Newbie

Activity: 1
Merit: 0
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August 13, 2026, 05:25:57 PM |
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My name is moetaz meddeb, hope that my post helps someone to avoid Kucoin as I will be taking my own life after making this post, I had my entire life savings in Kucoin, I trusted that CEX. After depoing crypto from my main wallet and trying to withdraw 27 xmr they decided to mark my withdrawal as pending for approval in order id 6a7d43c75771400007823fcb. I received an email saying "Urgent: Provide Proof of Source of Funds for Recent Deposit"
To comply with AML regulations and unfreeze your assets / continue using our services, please provide Proof of Source of Funds (SoF) for the recent deposit within three calendar days by below link.
Failure to provide the above within three days will result in permanent freezing of the deposited assets and possible account restrictions.
I have only 3 days to recover my life savings. Their customer service is the absolute worst and only gives out robotic answers, they ask for 8. Source of Funds Salary / Employment income/Sale of property/Sale of shares / securities/ 3 month Bank Statements with related transactions 9. Source of wealth ex: Investments, Bank Deposit, Asset Sales, Bank statement, Saving Account, etc Provide proof of your crypto sources. To effectively prove the source of funds for your deposit to KuCoin, you need to provide at least two layers of transaction history tracing back the funds;
I live in algeria and dont even have a bank account. All of my money was made through freelancing and they wont take it as an source of funds.
AVOID THEM AT ALL COSTS
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The Cryptovator
Legendary

Activity: 2982
Merit: 2610
Protect your privacy 🔏 it's very important
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August 13, 2026, 09:10:08 PM |
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Sorry for your loss. From the forum's end, we can’t do much about such allegations since they aren’t responsive here. Only the exchange authorities would help you to recover your funds, try to comply and explain your situation. Even if you earned through freelancing, you should have proof of funds.
On the other hand, you should check from where funds came into your exchange account and make sure these funds were clean. If an exchange finds any suspicious transactions, then they ask for such documents. Talk with support or mail them; try to reach them from all the ends.
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logfiles
Copper Member
Legendary

Activity: 2800
Merit: 2386
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August 13, 2026, 10:41:21 PM |
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Firstly sorry for the loss but your life is nor worth 27 XMR so please don't take your own life. I still feel you can get your money recovered to if you convince them that the money was got through freelancing. You can show them the transaction trails and the tasks you did to get paid those amounts
lastly never trust any centralized crypto exchange with all your life-saving.
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| MoBit | | ████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ████ | | NO LOGS LOW FEES PGP GUARANTEE | | ████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ████ | | | ▄██████▄▄▄ █████████████▄▄ ███████████████ ███████████████ ███████████████ ███████████████ ███░░█████████ ███▌▐█████████ █████████████ ███████████▀ ██████████▀ ████████▀ ░▀▀██▀▀ |
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RGBTC
Legendary

Activity: 2758
Merit: 1122
NO KYC Exchanger☝️
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August 13, 2026, 11:11:42 PM |
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Consider the phrase: "Provide Proof of Source of Funds for Recent Deposit."
So, which coin did you deposit, and what was the time gap between the deposit and the withdrawal? I don't expect the answer to be XMR, because it's clear they view that as a potential attempt at "money laundering." Also, was 27 xmr a withdrawal of your *entire* savings? I hope you'll hold off on any plans to commit suicide; I still have a few more questions.
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Dave1
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August 13, 2026, 11:14:00 PM |
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It's not worth it mate to take your life. I know it's a big money and you work very hard for it. But just imagine the love ones that you are going to left if you do this.
Maybe you can reach out to their official social media accounts so that you can get their attention to look at your issue and perhaps there could be a solution as you can explain it to them your cases. I'm not sure though why you uses XMR though, as it is being blacklisted by most exchanges. Although Kucoin might have listed it, doesn't mean that it's safe to used it because of AML.
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ryzaadit
Legendary

Activity: 3290
Merit: 1407
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August 14, 2026, 01:41:25 AM |
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Not trying to be skeptical.
27 XMR = around 400 USD. Pretty rare to exchange ask for some proof-of-fund with this amount cause is pretty low. Perhaps you could try to export every deposit you've made with Kucoin. Share in here, and other maybe can somehow track too for helping.
I guess these could somehow trigger some warning for the transaction from activity prohibited against their term & condition. Anyway, where did you do the freelance? In some freelancing website? If yes would be very nice to contact them for maybe a bit of help to verified all the payment you're receive are legitimate from the freelance. Hopefully they can accept those as proofs for the payment you're receive.
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Trêvoid
Copper Member
Hero Member
   

Activity: 588
Merit: 709
kycnone.com █ No KYC / AML
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Not trying to be skeptical.
27 XMR = around 400 USD. Pretty rare to exchange ask for some proof-of-fund with this amount cause is pretty low. Perhaps you could try to export every deposit you've made with Kucoin. Share in here, and other maybe can somehow track too for helping.
I guess these could somehow trigger some warning for the transaction from activity prohibited against their term & condition. Anyway, where did you do the freelance? In some freelancing website? If yes would be very nice to contact them for maybe a bit of help to verified all the payment you're receive are legitimate from the freelance. Hopefully they can accept those as proofs for the payment you're receive.
27 XMR is currently valued at 10,668.41 USD CEXs often trigger automated AML reviews. The first step is never using a CEX to exchange crypto.
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NotATether
Legendary

Activity: 2422
Merit: 10126
┻┻ ︵㇏(°□°㇏)
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August 14, 2026, 08:18:16 AM |
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Forget the XMR for a moment. You need to get help.
27 XMR is a little over $10k. I have lost over $30k in unrealized gains on Polymarket and I'm still here (interesting story if you want to hear that). It's not the end of the world.
You can make it back, like how I'm doing.
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ryzaadit
Legendary

Activity: 3290
Merit: 1407
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August 14, 2026, 10:46:30 AM |
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-snip-
-snip-
Sh*t, what a d*ckhead move by me. Forgot to change the number from 1 to 27 at the time check on Google for Rate XMR. My bad! the mistake on me. Hopefully @OP got his money back, and maybe if he's using a third-party website for freelance like Fiverr and other these could help him for at least proof his fund are being earn by freelance. GL @OP. Don't lose hope.
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mabji1
Newbie

Activity: 24
Merit: 0
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August 14, 2026, 10:54:13 AM |
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KuCoin has faced numerous allegations and incidents related to scams, including a recent report of $9.5 million stolen through its deposit addresses so now they want to get this from their users.
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welovebit
Member


Activity: 364
Merit: 42
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August 14, 2026, 11:06:21 AM |
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Centralized exchanges always make things chaotic in the name of AML and KYC, but their target is always to have funds and then stop replying to the relative person or block his access to the exchange. No doubt it's a small amount for a few, but mostly people from third-world countries spend a long time having this amount and, after losing, face terrible situations and have no path to fight back after having losses like this, but please keep fighting and never give up because if you have all relative proofs, then you can bring them on level and have your funds back.
Now I am avoiding these exchanges at all costs because they have too many clauses to stop money and create problems. Few like you are still doing business and having problems like this.
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logfiles
Copper Member
Legendary

Activity: 2800
Merit: 2386
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August 14, 2026, 11:22:49 PM |
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Not trying to be skeptical.
27 XMR = around 400 USD. Pretty rare to exchange ask for some proof-of-fund with this amount cause is pretty low. Perhaps you could try to export every deposit you've made with Kucoin. Share in here, and other maybe can somehow track too for helping.
I guess these could somehow trigger some warning for the transaction from activity prohibited against their term & condition. Anyway, where did you do the freelance? In some freelancing website? If yes would be very nice to contact them for maybe a bit of help to verified all the payment you're receive are legitimate from the freelance. Hopefully they can accept those as proofs for the payment you're receive.
27 XMR is currently valued at 10,668.41 USD CEXs often trigger automated AML reviews. The first step is never using a CEX to exchange crypto. Most especially XMR that has been demonized by most of them. I would personally never even risk depositing any of my XMR on any centralized exchange that may ask for KYC verification. if it's XMR for cash/fiat, no KYC p2p exchanges are my only option.
If yes would be very nice to contact them for maybe a bit of help to verified all the payment you're receive are legitimate from the freelance. Hopefully they can accept those as proofs for the payment you're receive.
They are refusing to take freelancing as a source of funds according to OP's post.
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| MoBit | | ████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ████ | | NO LOGS LOW FEES PGP GUARANTEE | | ████ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ████ | | | ▄██████▄▄▄ █████████████▄▄ ███████████████ ███████████████ ███████████████ ███████████████ ███░░█████████ ███▌▐█████████ █████████████ ███████████▀ ██████████▀ ████████▀ ░▀▀██▀▀ |
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