5x wager requirements may seems very easy to you because you are good at gambling, but to most people like me that is not that good at gambling, their are higher chances of losing everything if I tried meeting up the 5x wagering requirements.
Even though you are not good in gambling 5X wagering requirement is not something to worry about. I am also not good at gambling but if I want to wager 5X, depends on the amount you deposit and the minimum stake in the casino. Some games allows 0.002$ while some $1 and if you deposit $5, you can use the minimum wagering amount and definitely your win some rollovers and loss some and with that, you can complete your 5x wagering requirement within some minutes. There are some times we like to win big amount and stake big amount and lost all at once.
Concerning the live chat. Casinos need to address that issue. Because it is not good to use AI bot to chat with human throughout the discussion period and that can make human annoying. If the bot chat for some minutes, and the needed answer has not been given they should transfer it to human to discuss with the complainant.
This is not all about getting lucky or knowing how to wagger and become lucky. If you give me $50 to bet on your casino and you are telling me to wager 5x as the requirements, it means my total bet must be up to $250 to complete the 5x wager.
If you ask me to make a minimum deposit of $10 after giving me $50, it means I have to deposit more than the $10 minimum deposit to reach a 5x wagering requirement. It may look too much for some players and can also be seen as a good deal for other players.
Gambling is not guaranteed even if you think that you can use a $10 deposit to make a 5x wagering, anything can happen.