Yet I really dislike the way casinos handle cases like this. Either give them a reason for the ban or straight up pay them and then ban them. You can't just ban without explanation and expect the player moves on from the situation.
That is one thing I am not in support with, If a casino is taking any action against a particular player then let the reason why the action was taken be clearly stated. Perhaps, this will justify the action and will even make the gambler in question not to feel bad or cheated. However, i really hope everything will be settled amicable. Because seeing complains or accusations again a particular casino is not that healthy for any business at all, this can destroy a business image if it's not treated accordingly.