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Today at 03:09:47 PM |
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Sometimes honesty could be wrongly intended. If a user had a public transaction and reported an error, they could be doing so for fear of getting called out and distrusted by some. The user here did not face that risk. GoT and the support rep may have never communicated the exact amount, just that the issue has been fixed.
Kudos to Smartprofit for being honest here when it was not the only option and they were not going to be 'seen' being honest.
- Jay -
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