Can you please more elaborate on the incident like any source where I can see the details? Here my question is how is it possible to trace them if you don't even know the wallet address or the amount?
In this case, I think it's not possible to know anything about it until you get access to that person's wallet.
This is an example that I found out about which was a post in 2024:
https://bitcointalk.org/index.php?topic=5509696.msg64550340It is not a method to make monero transaction traceable in general mean. Chainanalysis run many monero nodes around the world and was able to collect not so much data from the transactions. Only timestamps and maybe ip information can be traced which is not a vulnerability in the monero blockchain itself but a method that can be done with the blockchains. Just running your own node can protect you from traceability used by this method.
The whole thing is still very complicated for me, and I still don't understand how IP can be traced. You say that you can't trace if you run your own node, but again, I saw another person's post there, if you use their node instead of using TOR, IP trace is possible.
Governments with the help of blockchain analysis companies can trace the one who does the first mistake like using any centralized service with his monero. Otherwise, running a private node can help avoid all kinds of troubles.
As far as I know that in the case of Monero, Monero Ring Signature and RingCT are used to keep the data of the transaction amount and the coins sent secret, so how will they actually trace it here? Even if someone uses it on a centralized platform, like if they don't use the amount more than once, they use it little by little, then it shouldn't be possible to catch it.