TECHNOBIT support tread + customer feedback

[TeQ99]

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.

[1713933071]

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[1713933071]

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[marto74]

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.

Order ref and I will ship you new one
And you ship broken one to us

[TeQ99]

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.

Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref

[marto74]

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.

Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref

Spare shipped

[manicminer]

Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8

[marto74]

Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8

So in reality it works great @ about 1.1 - 1.3W/GHs @ 240 GHS
1w/ghs you can reach @ about 200 GHS , depending on your PSU quality .

[manicminer]

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Thank you.

1w/ghs you can reach @ about 200 GHS , depending on your PSU quality .

So, what PSU is needed to run 1-2-3-4-5 miners, respectively? In regards to cables and performance. I appreciate you.

Marto > Martin?

Edit: I am beginner in this. Please be patient.

[marto74]

yes Martin
basicly 700 W PSU will run 2 boards @ 230/860 mV you need 2 PCI-e power lines per board , tough

[manicminer]

Thank you.

Next questions (240 GHs HEX8A1):

- What is the total shipping size and weight of the box?

- What is the next weight and size of the naked item?

[manicminer]

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Martin

I try to ask the very same question for the 3rd time

- Can you confirm the rated power consumption of 240 GHs HEX8A1 is 240W; correct?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

I am technical person.

Thank you!

[Zich]

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Martin

I try to ask the very same question for the 3rd time

- Can you confirm the rated power consumption of 240 GHs HEX8A1 is 240W; correct?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

I am technical person.

Thank you!

He did already answer to your question https://bitcointalk.org/index.php?topic=564612.msg8792695#msg8792695

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

[dogie]

This company's rating has been updated in the Manufacturer Trustworthiness thread.

[This message won't be monitored, discuss your concerns in the thread.]

[CH]

Update. Since yesterday my miners are running at an 24h average speed of about 2,9 TH/s. Very good. Thanks.

[TeQ99]

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.

Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref

Spare shipped

Thank you broken miner also shipped.

[manicminer]

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Thanks for trying to help, but you just make it more complicated for me

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.

[Zich]

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Thanks for trying to help, but you just make it more complicated for me

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.

I said very clear that 312 watt is on PSU side.

Why don't you ask from the beginning that you need power on wall?
This is your first question:

Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8

Your question is: "is it "power on the wall" or "power on the system"?"


If you want detail data check on 2GOOD review https://bitcointalk.org/index.php?topic=476970.0

This is not complicated topic, but you make it complicated.

[WiWi]

ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me

[marto74]

ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me

Both order ref and I'll ship replacement.
also ship us the faulty one.
We are hand exchanging them and testing.
Overhelmed with minion GB orders

[canemore]

Customer support i got from martin cannot be faulted,in fact he helped me out setting up my miners as i didnt have a clue and now they are running perfect, i will be buying more from technobit again as i recived my miners in just 4 days (i`m in england) service and product 10 out of 10
and thank you again martin, i learnt a lot from you with the help you gave

[WiWi]

Hi Marto,
Thx for reply, PM on its way