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Question: What is you personal experience with Technobit products
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Author Topic: TECHNOBIT support tread + customer feedback  (Read 62185 times)
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TeQ99
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September 11, 2014, 03:25:02 PM
 #381

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


DOMAINS FOR SALE. -= www.binnenland.nl =-
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marto74
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September 11, 2014, 03:48:54 PM
 #382

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

http://technobit.eu
tips : 12DNdacCtUZ99qcP74FwchaCPzeDL9Voff
TeQ99
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September 11, 2014, 04:25:41 PM
 #383

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref


DOMAINS FOR SALE. -= www.binnenland.nl =-
                               -= www.workyourdreams.nl =-
                               -= www.securityspecialisten.nl =-
marto74
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September 12, 2014, 01:07:51 PM
 #384

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref


Spare shipped

http://technobit.eu
tips : 12DNdacCtUZ99qcP74FwchaCPzeDL9Voff
manicminer
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September 12, 2014, 03:39:11 PM
 #385

Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8
marto74
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September 12, 2014, 04:19:34 PM
 #386

Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8
So in reality it works great @ about 1.1 - 1.3W/GHs @ 240 GHS
1w/ghs you can reach @ about 200 GHS , depending on your PSU quality .

http://technobit.eu
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manicminer
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September 12, 2014, 04:24:15 PM
 #387

Quote from: manicminer
That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Thank you.

1w/ghs you can reach @ about 200 GHS , depending on your PSU quality .

So, what PSU is needed to run 1-2-3-4-5 miners, respectively? In regards to cables and performance. I appreciate you.

Marto > Martin?

Edit: I am beginner in this. Please be patient.
marto74
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September 12, 2014, 04:36:46 PM
 #388

yes Martin Smiley
basicly 700 W PSU will run 2 boards @ 230/860 mV you need 2 PCI-e power lines per board , tough

http://technobit.eu
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manicminer
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September 13, 2014, 06:05:21 AM
 #389

Thank you.

Next questions (240 GHs HEX8A1):

- What is the total shipping size and weight of the box?

- What is the next weight and size of the naked item?
manicminer
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September 13, 2014, 06:31:23 AM
 #390

Quote from: manicminer
That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Martin

I try to ask the very same question for the 3rd time Sad

- Can you confirm the rated power consumption of 240 GHs HEX8A1 is 240W; correct?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

I am technical person.

Thank you!
Zich
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September 13, 2014, 07:01:25 AM
 #391

Quote from: manicminer
That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

Martin

I try to ask the very same question for the 3rd time Sad

- Can you confirm the rated power consumption of 240 GHs HEX8A1 is 240W; correct?

The question: is it "power on the wall" or "power on the system"?

(Hint: http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8)

I am technical person.

Thank you!

He did already answer to your question https://bitcointalk.org/index.php?topic=564612.msg8792695#msg8792695

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.
dogie
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September 14, 2014, 04:59:45 AM
 #392

This company's rating has been updated in the Manufacturer Trustworthiness thread.

[This message won't be monitored, discuss your concerns in the thread.]

CH
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September 14, 2014, 08:16:45 AM
 #393

Update. Since yesterday my miners are running at an 24h average speed of about 2,9 TH/s. Very good. Thanks.
TeQ99
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September 14, 2014, 08:21:26 AM
 #394

And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref


Spare shipped

Thank you broken miner also shipped.

DOMAINS FOR SALE. -= www.binnenland.nl =-
                               -= www.workyourdreams.nl =-
                               -= www.securityspecialisten.nl =-
manicminer
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September 15, 2014, 02:03:45 AM
 #395

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.
Thanks for trying to help, but you just make it more complicated for me Sad

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.
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September 15, 2014, 03:31:46 AM
 #396

Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.
Thanks for trying to help, but you just make it more complicated for me Sad

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.

I said very clear that 312 watt is on PSU side.

Why don't you ask from the beginning that you need power on wall?
This is your first question:
Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8

Your question is: "is it "power on the wall" or "power on the system"?"


If you want detail data check on 2GOOD review https://bitcointalk.org/index.php?topic=476970.0

This is not complicated topic, but you make it complicated.

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September 15, 2014, 05:06:01 PM
 #397

ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me
marto74
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September 15, 2014, 05:44:48 PM
 #398

ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me
Both order ref and I'll ship replacement.
also ship us the faulty one.
We are hand exchanging them and testing.
Overhelmed with minion GB orders

http://technobit.eu
tips : 12DNdacCtUZ99qcP74FwchaCPzeDL9Voff
canemore
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September 15, 2014, 05:58:33 PM
 #399

Customer support i got from martin cannot be faulted,in fact he helped me out setting up my miners as i didnt have a clue and now they are running perfect, i will be buying more from technobit again as i recived my miners in just 4 days (i`m in england) service and product 10 out of 10
and thank you again martin, i learnt a lot from you with the help you gave Smiley
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September 16, 2014, 03:22:05 AM
 #400

Hi Marto,
Thx for reply, PM on its way
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