We are experiencing banking difficulties and our account is locked. It is likely nothing to worry about but current transfers will be bounced back until this is resolved. We have dealt with problems like this in the past.
Yesterday (Friday), we had a discussion with our business manager who will look into the problem. We have an appointment scheduled for Monday where we will find out the issue and it should be resolved.
We've had 2 previous incidents before with Lloyds which caused our account to be locked because of less than 20 GBP transfers which were categorized as suspicious in nature and our account was reactivated immediately.
- UK transfers received on or after the evening of the 9th will be delayed.
- Transfers made now will bounce back to your account.
- More information on Monday 16 Jan