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Author Topic: 2.8 btc transaction fee paid, help please. Final update: REFUNDED by GHash.IO!  (Read 9969 times)
Injust
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May 12, 2014, 04:59:16 PM
 #61

Please let us know, quite interested to see if they refunded you.

Yes, I will inform any status change of the ticket.
Now it is in the tech area.

Tech area? That's not what happened to me Tongue
They just escalated it to a supervisor and the supervisor contacted the CFO for me, who sent me my fee back.
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May 12, 2014, 07:38:26 PM
 #62

when you sent the ticket?

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byt411
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May 12, 2014, 08:44:21 PM
 #63

when you sent the ticket?


To the cex.io Tech support! Read the thread!
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May 13, 2014, 04:45:04 AM
 #64

when you sent the ticket?


To the cex.io Tech support! Read the thread!

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May 13, 2014, 07:55:03 AM
 #65

That's really unfortunate, you should be more careful when doing payments with such huge amounts. Smiley

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May 13, 2014, 04:50:43 PM
 #66

when you sent the ticket?


To the cex.io Tech support! Read the thread!

Thanks!

I submitted a ticket to them pointing to this thread.

I will inform here about any update.
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May 13, 2014, 05:49:58 PM
 #67

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!

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May 13, 2014, 05:51:59 PM
 #68

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



Amazingly Surprising. Congratulations anyway!
Hope that you'll never make that mistake again.
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May 13, 2014, 06:03:11 PM
 #69

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



Amazingly Surprising. Congratulations anyway!
Hope that you'll never make that mistake again.

Yup, you sure got lucky that GHash.IO found the block your tx is in Smiley
GJ
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May 13, 2014, 06:31:57 PM
 #70

Glad you got your bitcoins back.

Very few have had a chance to re-do their mistakes.

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May 13, 2014, 06:53:58 PM
 #71

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



So cool you got your coin back. Not only did you learn a big lesson, anyone that has read this thread will be more careful and double check all fields.

Congrats!

icet208
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May 13, 2014, 07:07:28 PM
 #72

good to hear this..cex.io stand up to theyr reputation

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May 13, 2014, 07:19:15 PM
 #73

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



Looks like CEX.IO is improving its reputation day by day.
Congratulations with your coins! Smiley

Bite me with Bitcoins 1J7aw8z5Ts46QcSeduEzboc77Mbj
grahvity
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May 13, 2014, 09:42:43 PM
 #74

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



Looks like CEX.IO is improving its reputation day by day.
Congratulations with your coins! Smiley

Twist:

What you have just witnessed is a clever PR stunt which is now on the Hot page of /r/Bitcoin.

http://www.reddit.com/r/Bitcoin/comments/25gta1/28_btc_transaction_fee_paid_refunded_by_ghashio/

Thanks for playing along everybody!

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btcxchg
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May 13, 2014, 10:11:38 PM
 #75

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



Looks like CEX.IO is improving its reputation day by day.
Congratulations with your coins! Smiley

Twist:

What you have just witnessed is a clever PR stunt which is now on the Hot page of /r/Bitcoin.

http://www.reddit.com/r/Bitcoin/comments/25gta1/28_btc_transaction_fee_paid_refunded_by_ghashio/

Thanks for playing along everybody!

I would post that link for either a good or bad resolution of the ticket.

It is upon them to use that to positive or negative PR.

Overall, I think it will be a very useful warning about a possible mistake that it is no so common for most of the bitcoin users.

   

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May 14, 2014, 02:40:19 AM
 #76

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!



That is great news, and something ghash didn't have to do (disclaimer: I mine there and have positive experience). I haven't used blockchain wallet before and I don't know how the fee / transfer fields are set up or how big the "WARNING' messages are, but perhaps as part of this whole episode you should inform blockchain of the incident so that they can consider if their interface needs any adjusting.

In a wider context this is an interesting issue for how cryptocurrency transactions work relative to FIAT and how the openness of the procedure allows a whole audience to witness an issue like this get raised and then resolved.

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May 14, 2014, 02:56:50 AM
 #77

nice one ghash, lucky man btcxchg  Smiley
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May 14, 2014, 04:59:20 AM
 #78

Hi again community,
I am very glad to inform you that GHash.IO are very good guys and have refund me the 2.8 btc.

This is the CEX.IO support answer:

Quote
Hi btcxchg,

I'm glad to inform you that your issue has been successfully resolved.

Please provide us with your BTC wallet address and we'll send you your funds.

I'll be waiting for your reply. Thank you for your request.

You can look the refund in the same address from where it was the sent
https://blockchain.info/address/1MtGNGScWBTT4SVi2rKf9v9846PmYd57Qv

Thanks a lot to all for your support!


Wow, this is really good news.  I'm very glad it worked out for you (and a bit surprised too because I think GHash.io would have paid at least partially out of pocket here). 

I love blockchain.info, but I think that one should have to enter some "Advanced User" section that is annoying to get to for the wallet to *ever* sign transactions with such astronomical fees. 

Run Bitcoin Unlimited (www.bitcoinunlimited.info)
TalkTalk
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May 14, 2014, 07:26:21 AM
 #79


In a wider context this is an interesting issue for how cryptocurrency transactions work relative to FIAT and how the openness of the procedure allows a whole audience to witness an issue like this get raised and then resolved.

So GHASH have paid for the error with their own BTC?

How to buy Bitcoin? Learn here
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May 14, 2014, 07:42:39 AM
 #80


In a wider context this is an interesting issue for how cryptocurrency transactions work relative to FIAT and how the openness of the procedure allows a whole audience to witness an issue like this get raised and then resolved.

So GHASH have paid for the error with their own BTC?

Apparantly yes, because they did not take anything from my balance. But who knows. It'd be tedious to watch and verify every single transaction made on the platform thereafter. It would be fairly easy to sneak in an extra satoshi of fee in every transaction and this way get the 2.8 BTC back.

And in the end I do not care. If it would have been possible (due to my VERY small mining and the height of transaction fee it wasn't practically doable) I would have given back my part of the 2.8 BTC freely.

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