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thomas_s (OP)
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May 19, 2014, 03:31:07 AM
Last edit: August 13, 2014, 03:00:29 PM by thomas_s
 #1

All items purchased / shipped from Minersource. Minersource.net is an official distributor of BTCGarden.

To pay by credit card you must purchase from www.minersource.net , prices may be higher than stated in the group buy.








BTC Garden V2 $519.99 Credit Cards Accepted

Use Coupon: bitcointalkgarden

http://minersource.net/products/btc-garden-am-v2-610gh-bitcoin-miner-ships-7-30




Accessories

Dell Server Adapter Board and PSU

Price: $58.99 each

Use Coupon: minion750

http://minersource.net/products/dell-750w-psu-slash-adapter

Delta DPS2000W With Adapter Board

Price: $134.99 each

Use Coupon: bitcointalk2000w

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Bitmain 24PIN PSU Jumper *Preorder

Price: $2.99 each

Use Coupon: bitcointalkjumper

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PCI-e -> 3 power connector

Price: $1.99 each


Use Coupon: bitcointalkgridseed

http://minersource.net/products/pcie-to-gridseed-power-cable


49 Port Powered USB Hub

Price: $104.99 each


Use Coupon: bitcointalkhub

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Raspberry Pi Rev. B
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  • 8GB SD card
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Price: $53.99


http://minersource.net/products/rpi
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ChuckBuck
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May 19, 2014, 04:14:17 AM
 #2

Does the R-Box do Scrypt mining, both, or is it strictly SHA-256?

Just trying to see what the advantage of this is besides the SHA-256 GH/s over the Gridseed.

CharityAuction
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May 19, 2014, 04:26:57 AM
 #3

Does the R-Box do Scrypt mining, both, or is it strictly SHA-256?

Just trying to see what the advantage of this is besides the SHA-256 GH/s over the Gridseed.

Just SHA256
thomas_s (OP)
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May 20, 2014, 03:07:00 AM
 #4

Does the R-Box do Scrypt mining, both, or is it strictly SHA-256?

Just trying to see what the advantage of this is besides the SHA-256 GH/s over the Gridseed.

Just SHA256
Bump.

Price adjusts.
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May 21, 2014, 11:51:03 AM
 #5

Is the barrel connector the same size as on the gridseed 5-chip units?

I still have a few spare of those coming off my PSU. Thanks.
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May 21, 2014, 11:11:33 PM
 #6

man I wish these were cheaper, even with the added power draw it seems S1's are the better option
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May 22, 2014, 02:05:55 AM
 #7

Is the barrel connector the same size as on the gridseed 5-chip units?

I still have a few spare of those coming off my PSU. Thanks.

Yup same size.
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May 22, 2014, 01:23:03 PM
 #8

man I wish these were cheaper, even with the added power draw it seems S1's are the better option

Yes, I'd grab a few just for the hell of it if it was near it's true value($30-$40 range).

CharityAuction
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May 23, 2014, 11:49:16 AM
Last edit: May 23, 2014, 12:12:47 PM by tuaris
 #9

man I wish these were cheaper, even with the added power draw it seems S1's are the better option

Yes, I'd grab a few just for the hell of it if it was near it's true value($30-$40 range).

This is very tempting (low power draw), but I agree the price is a little high.
I'll wait it out for now.
I would probably go for two of them if it was $15 cheaper.

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May 24, 2014, 04:54:22 AM
 #10

Gridseed Blades added, limited stock and will no longer be available after Tuesday. (649 each)

U2's Added (10.99 each)

Raspberry Pi bundle added (52.99)
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May 24, 2014, 06:47:20 AM
 #11

Gridseed Blades added, limited stock and will no longer be available after Tuesday. (649 each)

U2's Added (10.99 each)

Raspberry Pi bundle added (52.99)

Gridseed discontinuing the blades?
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May 24, 2014, 09:36:03 PM
 #12

According to the tracking number, we should have our units Tuesday, will be reshipping same day if possible.
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May 26, 2014, 05:38:47 AM
 #13

Bump
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May 26, 2014, 07:56:28 PM
 #14

These are interesting but maybe a little expensive as noted above.
I don't think I saw in the thread, what mining software will run these units?
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May 27, 2014, 04:31:50 PM
 #15

These are interesting but maybe a little expensive as noted above.
I don't think I saw in the thread, what mining software will run these units?

Cgminer

Our Units arrived today.






Some notes:
Units are shrink wrap sealed, very nice touch.
Each Unit comes with 1 USB cable, and a DC Barrel > Bare wire connector

Overall, very pleased!
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May 28, 2014, 02:39:42 PM
 #16

Price dropped to $79 per unit with free shipping.
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May 28, 2014, 05:11:33 PM
 #17

Any chance of someone compiling a RasPi binary of the custom CGminer  Grin ?

I know it should be easy but my skills in this area are lacking.
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May 28, 2014, 05:25:32 PM
 #18

Any chance of someone compiling a RasPi binary of the custom CGminer  Grin ?

I know it should be easy but my skills in this area are lacking.

We are working on just that.
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May 29, 2014, 04:01:28 AM
 #19

U2 ship to Canada?  Cost?
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May 30, 2014, 03:43:26 PM
 #20

U2 ship to Canada?  Cost?

We do ship to canada, cost would be determined by weight. Feel free to give either of us a PM.
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May 31, 2014, 01:32:08 AM
 #21

After completely striking out with the windows instructions I was able to compile a working binary for raspberry pi despite having no idea what I'm doing. Google is fantastic sometimes.

Here's the link. It's working, hashing, showing up on the pool, and great for me but for obvious reasons use at your own risk and in no way mine.

https://mega.co.nz/#!aN4RhYYZ!duR0CSLpgy3jNGqjrN1sW4e0Xp-vgJVMNOt_-R3Nlvw
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May 31, 2014, 05:00:51 AM
 #22

Mine arrived today as well. My first impression is that it's quite well done. While it may well
be overpriced, and under-powered, it feels very solid and well built. I don't think folks
should compare this to the "last dying gasp" of the Erupter Cube. This is way better done
from what I can tell. Time to get busy with software and the 12V power supply.
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May 31, 2014, 04:31:31 PM
 #23

Thank yall for your feed back, I will pass that on back to RockMiner.
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June 01, 2014, 12:59:10 AM
 #24

While I had to re-learn some Linux, as well as some "git" stuff, I was able
to use the 4.3.3 cgminer in conjunction with the 3 changed files provided by
the Rockminer folks. I had a couple of false starts, but once I got into buiding
cgminer correctly, it was smooth sailing. I am now adding my miniscule 32GH/s
to the Bitcoin universe. All in all, a very satisfying outcome.

While my speed is not much, it's way better than having paid for a BFL
Monarch. My tiny rig is infinitely faster, at least  for a while. Smiley
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June 01, 2014, 11:53:54 AM
 #25

GS blade arrived and running perfectly! thanks!

Will there be any more blades available for the price in the OP?
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June 01, 2014, 04:13:18 PM
 #26

What's the colocation fee/month on the gridseed blade (5.2 mh/s)? I don't think it's listed on your site.

edit: nvm, I see that it is sold out.

I sell Bhut Jolokia "Ghost" Chili seeds and other hot pepper seeds for BTC. PM me for details.
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June 01, 2014, 05:01:31 PM
Last edit: June 01, 2014, 05:26:10 PM by Raptor2213
 #27

Just ordered one of the RockMiners.  I'd have ordered a couple AntMiner U2s as well (filling last two slots in my hubs), but your link isn't working.

Did something I say help you out?    BTC - 18oTipf66z8dbwTgRCiPjbdPmqEP7zuCFb
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June 01, 2014, 05:23:08 PM
 #28

What's the colocation fee/month on the gridseed blade (5.2 mh/s)? I don't think it's listed on your site.

edit: nvm, I see that it is sold out.

Not sold out, ships from our China warehouse for the time being.
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June 03, 2014, 06:12:15 AM
 #29

A brief update. I have measured the power draw on this at the stock 270M speed (i.e. about 32GH/s). Uisng a handy 12V power brick it's reading 39 watts "at the wall", so the actual usage of the device is well under that. It seems to be ticking along nicely at the stock speed and not a huge power draw. I am using Raspberry Pi and cgminer for the support.
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June 03, 2014, 03:42:22 PM
 #30

For powering these, We have had great internal testing luck with
http://minersource.net/products/atx-to-dc-power-adapter

Good to power 10-12 R Boxes, with a 5V out for powering Pis. Takes any standard ATX PSU, and has its own power switch.
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June 03, 2014, 04:24:48 PM
 #31

For powering these, We have had great internal testing luck with
http://minersource.net/products/atx-to-dc-power-adapter

Good to power 10-12 R Boxes, with a 5V out for powering Pis. Takes any standard ATX PSU, and has its own power switch.

Awesome news! I was just about to test my ATX breakout board with my R-Box today, thanks mate!

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June 04, 2014, 04:02:25 PM
 #32

We now accept credit cards directly on our site!
http://minersource.net/blogs/news/14340081-credit-card-processing
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June 06, 2014, 11:33:07 AM
 #33

Just ordered one of the RockMiners.  I'd have ordered a couple AntMiner U2s as well (filling last two slots in my hubs), but your link isn't working.

Order received yesterday.  Thanks for the quick shipping!

Did something I say help you out?    BTC - 18oTipf66z8dbwTgRCiPjbdPmqEP7zuCFb
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June 06, 2014, 01:12:44 PM
 #34

Will minersource get the R-Box 1.2 TH/s(2 x 600 GH/s miners) when it's available also?

Supposedly it's 2 BTC right now in China.

CharityAuction
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June 06, 2014, 01:16:53 PM
 #35

Just ordered one of the RockMiners.  I'd have ordered a couple AntMiner U2s as well (filling last two slots in my hubs), but your link isn't working.

Order received yesterday.  Thanks for the quick shipping!
Your welcome.

Will minersource get the R-Box 1.2 TH/s(2 x 600 GH/s miners) when it's available also?

Supposedly it's 2 BTC right now in China.
Yes we will carry the new  x-box miner from RockMiner.
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June 10, 2014, 03:09:56 AM
Last edit: June 10, 2014, 03:20:44 AM by thomas_s
 #36

Bump, if you have not received a tracking number and would like it please send a PM.

Orders of 5+ Rockminer Rboxes receive a free ATX-DC power adapter.

http://minersource.net/collections/frontpage/products/atx-to-dc-power-adapter

Available on Amazon.
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June 12, 2014, 04:38:17 PM
 #37

Credit Card Processing has been fixed, sorry for the inconvenience!

We now have the RX-Box (we are calling it the crossbow... X-box sounds too close to a certain piece of IP owned by MS) available for sale!

All units will ship from us by July 1st or sooner, based on the dates given to us by Rockminer.
http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner
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June 12, 2014, 04:45:56 PM
 #38

Credit Card Processing has been fixed, sorry for the inconvenience!

We now have the RX-Box (we are calling it the crossbow... X-box sounds too close to a certain piece of IP owned by MS) available for sale!

All units will ship from us by July 1st or sooner, based on the dates given to us by Rockminer.
http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner

Are you getting the RX-box (600 GH/s per module) miner?

http://shop.rockminer.com/goods.php?id=34

Didn't see it on the minersource website yet.

CharityAuction
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June 12, 2014, 04:47:24 PM
 #39

Credit Card Processing has been fixed, sorry for the inconvenience!

We now have the RX-Box (we are calling it the crossbow... X-box sounds too close to a certain piece of IP owned by MS) available for sale!

All units will ship from us by July 1st or sooner, based on the dates given to us by Rockminer.
http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner

Are you getting the RX-box (600 GH/s per module) miner?

Didn't see it on the minersource website yet.

The 64 chip version is not available yet, first batch is only the 440gh version with 48 chips. We will carry the 64-chip as soon as available.
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June 12, 2014, 04:53:26 PM
 #40

U2's still available and are the r-boxes new sealed?

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June 12, 2014, 05:09:48 PM
 #41

U2's still available and are the r-boxes new sealed?

I think we have 20 or so U2 left, and the R-boxes are new shrink wrapped from Rockminer direct. We can open the units to test at reqest, but otherwise come factory sealed.
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June 13, 2014, 12:35:55 AM
 #42

Half done with the MinerSource.net breakout board case order...








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June 15, 2014, 02:45:36 PM
 #43

Bump

RockMiner RK-Box 460Gh/s $599.99

Use Coupon Code: bitcointalk

http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner
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June 15, 2014, 09:48:08 PM
 #44

Great deal and appreciate the credit card processing option.  Will be placing an order in the next day or so.

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June 16, 2014, 04:32:52 AM
 #45

I ordered an rbox and breaker from miner source. Can you reserve me a plastic tray? ;-)

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June 16, 2014, 05:58:39 PM
 #46

Shipping these today! 20x BlackArrow Software ATX-DC breakout board cases.
Thanks MinerSource.net






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June 17, 2014, 07:51:47 AM
Last edit: June 17, 2014, 08:20:12 AM by gigacoiner
 #47

Have the PSUs already.  There is no option for just the RK-Box and the Pi ?
Will this one work?  http://minersource.net/collections/frontpage/products/rpi
Can I just add that to the shopping card with the RK-Box?

Also, if I buy colocation for 3 months when will it start hashing?
From looking at the price, is the hosting $100/mo per RK-Box?  
If that's the case, if I want to renew the hosting for 3 more months, it'll be $300?

Thanks,



Bump

RockMiner RK-Box 460Gh/s $599.99

Use Coupon Code: bitcointalk

http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner
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June 17, 2014, 02:37:13 PM
 #48

Have the PSUs already.  There is no option for just the RK-Box and the Pi ?
Will this one work?  http://minersource.net/collections/frontpage/products/rpi
Can I just add that to the shopping card with the RK-Box?

Also, if I buy colocation for 3 months when will it start hashing?
From looking at the price, is the hosting $100/mo per RK-Box?  
If that's the case, if I want to renew the hosting for 3 more months, it'll be $300?

Thanks,



Bump

RockMiner RK-Box 460Gh/s $599.99

Use Coupon Code: bitcointalk

http://minersource.net/collections/frontpage/products/rockminer-crossbow-440-440gh-bitcoin-miner

That Pi you linked is exactly what you need, I will make an option for the RK-Box with just the Pi.

Colocation will start within a few hours of us receiving the device, and yes Colocation is $100/month, with us covering the needed PSU and PI.
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June 17, 2014, 04:50:51 PM
 #49

Just purchased 2 of the RK boxes, looking forward to the hashing.

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June 17, 2014, 06:30:28 PM
 #50

Just ordered
2x Rockminer RK-Box 460gh Bitcoin Miner - 3 Month Colocation / 440GH/Sec
Your Order ID is: #3559

Thanks,
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June 17, 2014, 06:37:18 PM
 #51

Does every RK- box come with an RPi SD card? I'm a little confused by the placement of the free sd card statement.


From website:

PSU: 4*6PIN PCI-E Power Required [Sold Separately]

Controller: Raspberry Pi [Sold Separately]

Noise: 65DB

Also Included: SD Card for rPI with mining software pre-loaded

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June 17, 2014, 07:05:53 PM
 #52

Does every RK- box come with an RPi SD card? I'm a little confused by the placement of the free sd card statement.


From website:

PSU: 4*6PIN PCI-E Power Required [Sold Separately]

Controller: Raspberry Pi [Sold Separately]

Noise: 65DB

Also Included: SD Card for rPI with mining software pre-loaded



Yes. Every RK-BOX comes with an SD card.
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June 17, 2014, 07:33:22 PM
 #53


Yes. Every RK-BOX comes with an SD card.

Will each need its own pi?

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June 17, 2014, 07:37:35 PM
 #54


Yes. Every RK-BOX comes with an SD card.

Will each need its own pi?

Yes.
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June 17, 2014, 10:08:16 PM
 #55

Just ordered
2x Rockminer RK-Box 460gh Bitcoin Miner - 3 Month Colocation / 440GH/Sec
Your Order ID is: #3559

Thanks,

Ship date for these new miners? Can't seen to find any info.
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June 17, 2014, 10:10:51 PM
 #56

Hi, is shipping included on the RK-Box?
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June 17, 2014, 10:11:00 PM
 #57

Just ordered
2x Rockminer RK-Box 460gh Bitcoin Miner - 3 Month Colocation / 440GH/Sec
Your Order ID is: #3559

Thanks,

Ship date for these new miners? Can't seen to find any info.

By July 1st. My shipment will be shipped from China the 25th, we will be reshipping same day.

Hi, is shipping included on the RX-Box?

Shipping is automatically calculated at checkout for whatever method you choose.
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June 17, 2014, 10:19:33 PM
 #58

Just ordered
2x Rockminer RK-Box 460gh Bitcoin Miner - 3 Month Colocation / 440GH/Sec
Your Order ID is: #3559

Thanks,

Ship date for these new miners? Can't seen to find any info.

By July 1st. My shipment will be shipped from China the 25th, we will be reshipping same day.

Hi, is shipping included on the RX-Box?

Shipping is automatically calculated at checkout for whatever method you choose.

Hi bobsag3, please check pm.
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June 18, 2014, 06:43:45 PM
Last edit: June 18, 2014, 08:02:07 PM by bobsag3
 #59



Very nice!

We also have a AC> R-Box Power cord now!
http://minersource.net/products/12v-6a-adapter-power-supply-for-rockminer-r-box
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June 18, 2014, 11:29:15 PM
 #60


Awesome! Just got a couple deliveries of some fresh filament. Updating my thread soon with more pics.

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June 19, 2014, 01:14:59 AM
 #61

Thomas, I noticed this added to the rockminer site for the RK-Box...does this affect what comes with the miners or should we still expect only an SD card and (hopefully) USB cables?

From rockminer.com:
RK-BOX,450GH/S
 
HashRate:  450GH/S;
Power Consumption: 480W;
Cooling:  Air cooling system;
General Size: 210*230*230mm
Blade: 160mm*170mm
Weight:  7KG
PSU:   4*6PIN PCI-E
Controller:  Raspberry Pi
Noise:  65DB
Others: USB lines, SD card for every two units
Raspberry Pi and it's power supply for every 2 units

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June 19, 2014, 03:47:11 PM
Last edit: June 19, 2014, 09:46:57 PM by bobsag3
 #62

Thomas, I noticed this added to the rockminer site for the RK-Box...does this affect what comes with the miners or should we still expect only an SD card and (hopefully) USB cables?

From rockminer.com:
RK-BOX,450GH/S
 
HashRate:  450GH/S;
Power Consumption: 480W;
Cooling:  Air cooling system;
General Size: 210*230*230mm
Blade: 160mm*170mm
Weight:  7KG
PSU:   4*6PIN PCI-E
Controller:  Raspberry Pi
Noise:  65DB
Others: USB lines, SD card for every two units
Raspberry Pi and it's power supply for every 2 units


I was told only 1 SD per unit, but I hope I am wrong Smiley

We also now have a good supply of 1375W Psus:
http://minersource.net/collections/frontpage/products/thermaltake-toughpower-xt-tpx-1375m-1375w-atx-psu

And 750W Psus
http://minersource.net/collections/frontpage/products/thermaltake-smart-series-sp-750m-750w-atx-psu
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June 22, 2014, 12:45:34 AM
 #63

Bump.
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June 22, 2014, 12:50:36 AM
 #64


Should be able to run 2 x RK-Box, yes?

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June 22, 2014, 12:52:06 AM
 #65


Should be able to almost run 3, we will test loads when we get.
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June 23, 2014, 06:00:33 PM
 #66

The site says sold out of rockets. Any idea when they will be available again?
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June 23, 2014, 08:23:05 PM
 #67

The site says sold out of rockets. Any idea when they will be available again?


Sorry about that. Batch 1 has been sold out, we opened Batch 2 witch has already been ordered & paid for. Shipping date is by 5 days later or sooner, by July 5th or full refunds. Item has been re stocked on the store, you should be able to purchase it again.
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June 25, 2014, 11:54:21 PM
 #68

all usb based miners out of stock for good?
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June 26, 2014, 12:01:07 AM
 #69

all usb based miners out of stock for good?

Pretty much. They just cost to much to manufacture to be worth it. Closest thing we have right now would be the R-box.
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June 27, 2014, 02:51:08 PM
 #70

Rockminer R-box now 64.99, Bitmain S1 $199, and we now have Dragons in stock for same day shipment/collocation.
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June 27, 2014, 08:02:17 PM
 #71

just put up review and setup guide for R-Boxes - http://fuk.io/rbox-miner-review-how-to-setup-rockminer-r-box-bitcoin-asic-guide/

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June 29, 2014, 04:35:00 PM
 #72

Thomas, what's the latest on the RK-Box shipment?

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June 29, 2014, 06:51:25 PM
 #73

Thomas, what's the latest on the RK-Box shipment?
On schedule, can't really tell more than that I have a few tracking numbers leaving Shenzhen but don't know which manufacturer shipped them (Monday / Tuesday) for the first set of RK boxes and 4-5 days later for the second (no tracking for second yet)
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June 29, 2014, 09:01:41 PM
 #74

OT, but can you check your PM's please thomas... need you to please do me a solid and let matt know about one of my tickets needing his attention.

Ty.

To be decided...
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June 30, 2014, 06:03:04 AM
 #75

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday
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June 30, 2014, 06:53:52 AM
 #76

When will the colocation hosting start? 
Thanks,

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday
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June 30, 2014, 03:18:27 PM
 #77

When will the colocation hosting start? 
Thanks,

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday
Collocation begins the same time your order would normally ship, just instead of being shipped to you it would be set up for you. This depends on your paid date and where you would fall in the shipping queue.
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June 30, 2014, 03:20:11 PM
 #78

Thomas, who generally handles refund requests ?

To be decided...
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June 30, 2014, 03:21:13 PM
 #79

Thomas, who generally handles refund requests ?
support@minersource.net asking anywhere else will not get a response.
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June 30, 2014, 03:24:15 PM
 #80

Thomas, who generally handles refund requests ?
support@minersource.net asking anywhere else will not get a response.
My apologies, I forgot I made a post in here earlier...

To be decided...
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July 01, 2014, 03:56:56 PM
 #81

Will refunds for RK-Boxes be processed today for orders that have not yet shipped?

Still no tracking numbers in my account...

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July 01, 2014, 04:12:17 PM
Last edit: July 01, 2014, 05:08:00 PM by bobsag3
 #82

Will refunds for RK-Boxes be processed today for orders that have not yet shipped?

Still no tracking numbers in my account...

They were delayed being shipped from RockMiner till this past Friday, they are out for Delivery today and we will be re-shipping. If your order does not ship today, a refund will not be a problem.

New Image for the R-Box (not slow)
https://mega.co.nz/#!qYdSUJTQ!mqFCFBA2FVsXzvXrtOnmKj6CgUOSETSfrbLUa_zuQ3o

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July 01, 2014, 09:25:57 PM
 #83

Great prices, may have to jump on a RK!
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July 01, 2014, 09:36:09 PM
 #84

Raspberry-Pi cases now ready for orders...

https://bitcointalk.org/index.php?topic=673472.msg7627407#msg7627407

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July 02, 2014, 02:52:52 PM
 #85

BTC Garden's now available for purchase.

http://minersource.net/collections/frontpage/products/btc-garden-am-v1-310gh-bitcoin-miner-ships-7-11
$20 off using coupon code bitcointalk at checkout per machine for this group buy. Limit to 50 units.
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July 02, 2014, 03:27:10 PM
 #86

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
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July 02, 2014, 03:32:39 PM
 #87

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.
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July 02, 2014, 03:41:58 PM
 #88

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

Alright, well, I haven't received tracking numbers for my RK-Boxes and I want credit or a refund rather than you shipping them out today.

If it ships today after you indicated you would provide refunds if they weren't shipped 7/1 I will not be happy.
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July 02, 2014, 05:05:25 PM
 #89

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

Alright, well, I haven't received tracking numbers for my RK-Boxes and I want credit or a refund rather than you shipping them out today.

If it ships today after you indicated you would provide refunds if they weren't shipped 7/1 I will not be happy.

Well, it seems you really pulled one over and decided to at least print the shipping label TODAY (7/2) rather than read your support emails and provide a refund as requested.  We'll see if they actually go out today...

You acknowledged above you would provide refunds for those not shipped on 7/1 above to lajz99, however, you did not do so when I requested via email to your support address.

Please explain yourself.  This is NOT what you said would happen and NOT the terms under which I purchased from you.

(And yes, during a holiday week a 1 day delay really means 2 days and we all know every day makes a difference at this point)
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July 02, 2014, 05:30:16 PM
 #90

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

Alright, well, I haven't received tracking numbers for my RK-Boxes and I want credit or a refund rather than you shipping them out today.

If it ships today after you indicated you would provide refunds if they weren't shipped 7/1 I will not be happy.

Well, it seems you really pulled one over and decided to at least print the shipping label TODAY (7/2) rather than read your support emails and provide a refund as requested.  We'll see if they actually go out today...

You acknowledged above you would provide refunds for those not shipped on 7/1 above to lajz99, however, you did not do so when I requested via email to your support address.

Please explain yourself.  This is NOT what you said would happen and NOT the terms under which I purchased from you.

(And yes, during a holiday week a 1 day delay really means 2 days and we all know every day makes a difference at this point)

Your support email was sent after business hours, and our shipping program automatically prints labels for the day's orders. if you still want a refund, its a simple as voiding the label.
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July 02, 2014, 05:46:30 PM
 #91

Please respond to your support emails.  I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.
Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

Alright, well, I haven't received tracking numbers for my RK-Boxes and I want credit or a refund rather than you shipping them out today.

If it ships today after you indicated you would provide refunds if they weren't shipped 7/1 I will not be happy.

Well, it seems you really pulled one over and decided to at least print the shipping label TODAY (7/2) rather than read your support emails and provide a refund as requested.  We'll see if they actually go out today...

You acknowledged above you would provide refunds for those not shipped on 7/1 above to lajz99, however, you did not do so when I requested via email to your support address.

Please explain yourself.  This is NOT what you said would happen and NOT the terms under which I purchased from you.

(And yes, during a holiday week a 1 day delay really means 2 days and we all know every day makes a difference at this point)
You need to specifically request a refund other wise we believe you are ok with the wait, there are no tickets within our system that requested a refund, if you would like one please specify your order number and that you would like a refund.
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July 04, 2014, 01:58:41 PM
 #92

I just notice your July 4th special on Facebook.

"Limited seletction of miners - rock bottom prices!
Anything ordered by 6AM Monday Morning will ship out Monday, July 7th!"

Does that include BTC Garden? Its on the ad but in the descrption it stats ships 7/11, can some one please clarify? TIA.

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July 04, 2014, 02:04:50 PM
 #93

I just notice your July 4th special on Facebook.

"Limited seletction of miners - rock bottom prices!
Anything ordered by 6AM Monday Morning will ship out Monday, July 7th!"

Does that include BTC Garden? Its on the ad but in the descrption it stats ships 7/11, can some one please clarify? TIA.
The BTC Garden's are on sale but will not ship on July 7th, they will ship on or before July 11th. The product description will be the date to go by.
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July 04, 2014, 03:40:16 PM
Last edit: July 04, 2014, 03:52:08 PM by TrekRider
 #94

Were any Rasp Pi's included with the RK-boxes that were shipped out as indicated on the site?

I know Rocketbox didn't include them but I'm going to assume you did since that's what was advertised on your site

P.S. - This is what my delivery email says "2x Rockminer RK-Box 460gh Bitcoin Miner - RK-Box 440gh; No Pi or PSU / 440GH/Sec", however, the site absolutely DID indicate a Pi was included with every 2 units when I purchased.
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July 04, 2014, 03:57:53 PM
 #95

Were any Rasp Pi's included with the RK-boxes that were shipped out as indicated on the site?

I know Rocketbox didn't include them but I'm going to assume you did since that's what was advertised on your site

P.S. - This is what my delivery email says "2x Rockminer RK-Box 460gh Bitcoin Miner - RK-Box 440gh; No Pi or PSU / 440GH/Sec", however, the site absolutely DID indicate a Pi was included with every 2 units when I purchased.
Rockminer changed the product before shipping and did not include rPi's our listings are fully based off of the manufacturers descriptions / advertisements and can change based on what the manufacturer provides.

This is for all Rockminer customers.
https://bitcointalk.org/index.php?topic=632947.msg7661657#msg7661657
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July 04, 2014, 04:03:42 PM
 #96

our listings are fully based off of the manufacturers descriptions / advertisements and can change based on what the manufacturer provides.


I would like to see where this information is indicated on your website or anywhere during the purchase process as I do not see this indicated anywhere.

When I purchased the product from your site it said a Rasp Pi was to be included, so, you owe anyone who purchased a Rasp Pi.  Your site did NOT say "you get what Rockminer sends us"....there was a detailed list, provided by your company (it's your site, right?) advertising what the purchase included.  I'm sure in the US you're bound to that.   

Please let me know what needs to be done to resolve this.
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July 04, 2014, 04:09:18 PM
 #97

our listings are fully based off of the manufacturers descriptions / advertisements and can change based on what the manufacturer provides.


I would like to see where this information is indicated on your website or anywhere during the purchase process as I do not see this indicated anywhere.

When I purchased the product from your site it said a Rasp Pi was to be included, so, you owe anyone who purchased a Rasp Pi.  Your site did NOT say "you get what Rockminer sends us"....there was a detailed list, provided by your company (it's your site, right?) advertising what the purchase included.  I'm sure in the US you're bound to that.   

Please let me know what needs to be done to resolve this.
Terms of Sale:

Quote
Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.MINER HOSTING LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
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July 04, 2014, 04:10:59 PM
 #98

our listings are fully based off of the manufacturers descriptions / advertisements and can change based on what the manufacturer provides.


I would like to see where this information is indicated on your website or anywhere during the purchase process as I do not see this indicated anywhere.

When I purchased the product from your site it said a Rasp Pi was to be included, so, you owe anyone who purchased a Rasp Pi.  Your site did NOT say "you get what Rockminer sends us"....there was a detailed list, provided by your company (it's your site, right?) advertising what the purchase included.  I'm sure in the US you're bound to that.   

Please let me know what needs to be done to resolve this.
Terms of Sale:

Quote
Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.MINER HOSTING LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

Wow, that is a bunch of bullshit.  I will make sure everyone is aware of your "policies".
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July 04, 2014, 04:25:18 PM
 #99

our listings are fully based off of the manufacturers descriptions / advertisements and can change based on what the manufacturer provides.


I would like to see where this information is indicated on your website or anywhere during the purchase process as I do not see this indicated anywhere.

When I purchased the product from your site it said a Rasp Pi was to be included, so, you owe anyone who purchased a Rasp Pi.  Your site did NOT say "you get what Rockminer sends us"....there was a detailed list, provided by your company (it's your site, right?) advertising what the purchase included.  I'm sure in the US you're bound to that.   

Please let me know what needs to be done to resolve this.
Terms of Sale:

Quote
Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.MINER HOSTING LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

Wow, that is a bunch of bullshit.  I will make sure everyone is aware of your "policies".

This is pretty standard to cover regular typos, as you can see that is was by the fact that the title of the item was correct. We were also originally told by RockMiner that our order was to include Pis and Sd cards, only to find only after receiving the shipment (6 days late) that neither was included. We made a best effort in order to get all the units out as soon as possible considering the circumstances allready. The lack of Pis did not effect just us, but several other orders as documented on the thread:
 https://bitcointalk.org/index.php?topic=632947.msg7661657#msg7661657
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July 04, 2014, 06:18:26 PM
 #100

From what I recall...adding an R-Pi controller was an OPTION, as was adding a PSU.
I personally paid for the R-Pi add-on option to ensure I had everything needed when my miner arrives.
Although it is said the RK-Box can be run in Windows so even better imo though I could be mistaken as to which miner I am referencing Grin

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July 11, 2014, 03:08:15 AM
 #101

Prices & products updated, along with our new site!
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July 15, 2014, 02:23:19 AM
 #102

The price drop on BTC Garden is depresssing, already down $40 and haven't even recieve my miner yet Sad

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July 15, 2014, 02:24:49 AM
 #103

The price drop on BTC Garden is depresssing, already down $40 and haven't even recieve my miner yet Sad

Contact support@, we can give you a credit for the difference.
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July 15, 2014, 03:58:20 AM
 #104

The price drop on BTC Garden is depresssing, already down $40 and haven't even recieve my miner yet Sad

Contact support@, we can give you a credit for the difference.

Wow! That is some solid customer service there!

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July 15, 2014, 04:03:37 AM
 #105

Why is it $60 to ship to Australia seems a bit excessive. Any chance of that being reduced?
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July 15, 2014, 04:29:41 AM
 #106

Why is it $60 to ship to Australia seems a bit excessive. Any chance of that being reduced?

DHL is probably cheaper, PM me what your trying to buy and your zip and ill get a quote.
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August 07, 2014, 06:43:30 PM
 #107

Bump for an awesome reseller, yeah!

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August 12, 2014, 09:42:47 PM
 #108

Bump for an awesome reseller, yeah!

Bumpity!

Just got my AM-V2, thanks www.Minersource.net!
Man these things just keep getting smaller, nice work BTCGarden  Cool Grin

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