BTC-e have hackers

[cris]

I was surprised today when i tried to login into my btc-e account, i got the wrong password message, so i requested a new one. I logged in and noticed i losted all my coins. You can check it on my trade history, all the trades from the 14th of may was a HACK. The hackers email is wesevans31@yahoo.com .

 You need to help me on this please, i lost all my crypto money
 replay:cris: We are sorry but your money was transferred out from BTC-E. Withdrawal has been confirmed with your mail.
 We can't refund and return your money. We recommend you change your password, e-mail and set 2fa protection. We can provide you IP logs of potential hacker
187 logout logout use logout button 188.80.89.83 23.05.14 22:39 186 login success login 188.80.89.83 23.05.14 22:25 185 logout logout use logout button 93.102.147.67 23.05.14 22:24 184 login success login 93.102.147.67 23.05.14 22:19 183 logout logout use logout button 93.102.147.67cris: cris: My personal email wasn´t hacked so a confirmation with my email its impossible. I was able to speak on the chatbox, now i'm not. How can i be sure it wasn't a mistake from your side ? Strange thing it happened on the very same day of the supposed maintenance.


they-stole-me-everything:(

[1714862435]

1714862435

[bluefirecorp]

That's what happens when you download random executable files and run them.

Next time, take the security of your computer more seriously. 

But seriously, I'd do a virus scan to check for a virus on your machine bud.

[bitsmichel]

I was surprised today when i tried to login into my btc-e account, i got the wrong password message, so i requested a new one. I logged in and noticed i losted all my coins. You can check it on my trade history, all the trades from the 14th of may was a HACK. The hackers email is wesevans31@yahoo.com .

 You need to help me on this please, i lost all my crypto money
 replay:cris: We are sorry but your money was transferred out from BTC-E. Withdrawal has been confirmed with your mail.
 We can't refund and return your money. We recommend you change your password, e-mail and set 2fa protection. We can provide you IP logs of potential hacker
187 logout logout use logout button 188.80.89.83 23.05.14 22:39 186 login success login 188.80.89.83 23.05.14 22:25 185 logout logout use logout button 93.102.147.67 23.05.14 22:24 184 login success login 93.102.147.67 23.05.14 22:19 183 logout logout use logout button 93.102.147.67cris: cris: My personal email wasn´t hacked so a confirmation with my email its impossible. I was able to speak on the chatbox, now i'm not. How can i be sure it wasn't a mistake from your side ? Strange thing it happened on the very same day of the supposed maintenance.


they-stole-me-everything:(

I am surprised you have e-mail address and even more surprised the hacker uses Yahoo... I mean come on, of all e-mail services?
Yahoo is part of a big surveillance program, if you are American I am sure they would help you to track down wesevans31. Yahoo knows his IP, e-mail messages, contact list, interests, location etc. You could try to contact Yahoo support over Twitter or by other means
Tracking him down is the best chance you have in getting your bitcoins back.

[aysha9822]

They could have adminitrative access to the database and edit your account email address or you don't know that they have access to your email.

[MrWDunne]

They could have adminitrative access to the database and edit your account email address or you don't know that they have access to your email.

They could quite literally send the coins from your account, and delete the account. Simple. Wouldn't even need to log in.

Then again, that leaves a rather large footprint.

[sameev29]

Sometime ago BTC-e warned users to change passwords and enable 2-step authentication login for better security as there were hacking reports back then.You may still be able to see it in their blog.

Like bluefirecorp said,you have to be careful with the security of your pc.Always use good antivirus and keep them upto date.Also anti malware programs too.And don't download anything like new coin's wallet and other file from just any site.Those files could be trojan which logs your password,username while you access your accounts and you won't have a clue of that.

If you don't mind,can you tell us how many BTC was stolen from your account?

[haploid23]

How did you confirm that was the hacker's email? Was the email on your account changed to that email you posted?

Sorry dude, but I think this is your own fault with weak securities on your machine. I would transfer everything from the wallet on your current computer, to a completely new wallet with new passcode. Then format the whole computer. Ditch your old email address as well.

[Minnlo]

I was surprised today when i tried to login into my btc-e account, i got the wrong password message, so i requested a new one. I logged in and noticed i losted all my coins. You can check it on my trade history, all the trades from the 14th of may was a HACK. The hackers email is wesevans31@yahoo.com .

 You need to help me on this please, i lost all my crypto money
 replay:cris: We are sorry but your money was transferred out from BTC-E. Withdrawal has been confirmed with your mail.
 We can't refund and return your money. We recommend you change your password, e-mail and set 2fa protection. We can provide you IP logs of potential hacker
187 logout logout use logout button 188.80.89.83 23.05.14 22:39 186 login success login 188.80.89.83 23.05.14 22:25 185 logout logout use logout button 93.102.147.67 23.05.14 22:24 184 login success login 93.102.147.67 23.05.14 22:19 183 logout logout use logout button 93.102.147.67cris: cris: My personal email wasn´t hacked so a confirmation with my email its impossible. I was able to speak on the chatbox, now i'm not. How can i be sure it wasn't a mistake from your side ? Strange thing it happened on the very same day of the supposed maintenance.


they-stole-me-everything:(

Sorry to hear your loss.
How much have you lost, and how did you get the email of the hacker?