KNC has been given enough time, it's time to do something about it.

[WEB slicer]

it's been 54 days since i have requested a refund


people who have not received a refund)
order# 13704, refund requested april 13, refund amount $13,200
order# 12868, refund requested april 9, refund amount $20,300
order# 17230, refund requested april 22, refund amount $12,385
order# 12251, refund requested april 9, refund amount $10,195
order# 11943, refund requested april 14, refund amount $10,116
order# 11840, refund requested april 21, refund amount $10,116
order# 12885, refund requested april 23, refund amount $10,145
order# 12619, refund requested april 17, refund amount $10,150
order# 14271, refund requested april, refund amount $12,995
order# 17459, refund requested april 16, refund amount $10,175
order# 12493, refund requested april 8, refund amount $10,200
order# 14424, refund requested december 3, refund amount $26,400
order# 12610, refund requested april 9, refund amount $20,500
order# 18976, refund requested may 14, refund amount $10,220

[1714882934]

1714882934

[1714882934]

1714882934

[1714882934]

1714882934

[WEB slicer]

it's now been 61 days without a refund

[Cryptogirl82]

post a link to the thread - that would help a lot.

[WEB slicer]

look at their forum.

http://forum.kncminer.com/forum/main-category/acccounts

[WEB slicer]

I've had several people contact me saying they also have not received their refund from KNC. They expressed concern KNC is a scam and suggested we get organized and start taking action. We need to start a list of people who have not received their refund from KNC. Then we need to start making complaints to every regulator we can find. If that does not get us any results then it's time to start a class action lawsuit before these people run with our money. Complaining to KNC is not getting us anywhere so we need to find out which regulators we can make complaints to. If you have not received your refund from KNC post here to be added to the list.

[WEB slicer]

here is the link to the KNC forum. does anybody have any advice how we can proceed with complaints and a lawsuit?

http://forum.kncminer.com/forum/main-category/acccounts/46180-knc-has-been-given-enough-time-it-s-time-to-start-taking-action

[nibbknot]

look at their forum.

http://forum.kncminer.com/forum/main-category/acccounts

Hi,

We are currently in the production and shipping phase with the Neptune miners and our main priority and focus is on shipping the miners to customers as quickly as possible. Due to this extremely busy period the processing of refunds will be taking longer.

However we can assure you that we will process all refund requested according to the date and time the request was made and issue the refund as soon as physically possible.
Please accept our sincere apologies for the inconvenience caused.

Does that mean that those working in the office don't answer their phones when the assembling line fires up? We're talking accounting debt., not janitor or assembling or shipping. This is nothing but a stall tactic and lies.

[WEB slicer]

we all know this is a scam, we have seen it with BFL avalon blackarrow hashfast etc etc. the real question is what are we going to do about it?

[nibbknot]

we all know this is a scam, we have seen it with BFL avalon blackarrow hashfast etc etc. the real question is what are we going to do about it?

I have an idea but fair warning it's drastic. They're in Sweden right? I suggest we boycott Swedish Meatballs. That will teach them to not screw with us EVER again.

[scribbles]

we all know this is a scam, we have seen it with BFL avalon blackarrow hashfast etc etc. the real question is what are we going to do about it?

I have an idea but fair warning it's drastic. They're in Sweden right? I suggest we boycott Swedish Meatballs. That will teach them to not screw with us EVER again.

This topic is not a laughing matter, but damn nibbknot, that made me laugh.

[WEB slicer]

lets stay on topic, lots of people want their money back and would appreciate constructive advice.

[WEB slicer]

if you have been ripped off by KNC start making complaints to regulators.......

http://www.ic3.gov/complaint/default.aspx
http://ec.europa.eu/justice/consumer...e/index_en.htm
http://www.arn.se/Konsument/Hur-jag-anmaler/
http://www.econsumer.gov/
https://www.ftccomplaintassistant.gov/#crnt&panel1-1.


Don't forget to file a complaint with Bitpay if you are having problems with your refund from KNC. You can call Bitpay at (855) 424-8729 to leave a message if you would like to file a complaint. Make sure to leave your email address and they will contact you by email.

[bitmarket.io]

You will never see your money again.

[ineedit]

I am off on holiday for a couple of weeks Slice, when I am back I will see if I have been refunded if not and you have already started legal proceedings I will join with you all.

I don't think that the Mod's should not have moved this thread down here but in the Hardware of Group Buy sections perhaps they didn't want to mar the shop window showing all and sundry that there are as many problems as vendors.

[zolace]

it's been 54 days since i have requested a refund


people who have not received a refund)
order# 13704, refund requested april 13, refund amount $13,200
order# 12868, refund requested april 9, refund amount $20,300
order# 17230, refund requested april 22, refund amount $12,385
order# 17845, refund requested april 15, refund amount $10,220
order# 12251, refund requested april 9, refund amount $10,195
order# 11943, refund requested april 14, refund amount $10,116
order# 11840, refund requested april 21, refund amount $10,116
order# 13333, refund requested may 16, refund amount $66,505
order# 12885, refund requested april 23, refund amount $10,145
order# 12619, refund requested april 17, refund amount $10,150
order# 14271, refund requested april, refund amount $12,995
order# 17459, refund requested april 16

Wow I feel bad for you I would have warned you all about these companies but then people would have said where is the proof?  Now you guys bring the proof.  I know BFL, KNC, Blackarrow are all con-men.  I hope you can catch these guys but im sure they preorganized this and if you got scammed for only this much and you don't have a legitimate address then they can get away with it

[Chibabones]

Please include one more order in the list:

Order# 18976, refund requested May 14, refund amount $10,220

Let's starting complain with the legal authorities like:

- http://www.kronofogden.se/download/18.3ad14b751432a2e49d11da1/1389777725396/9012B11.pdf
- http://www.kronofogden.se/WhattheEnforcementAuthorityisallowedtoseize.html
- http://ec.europa.eu/consumers/ecc/index_en.htm
- http://ec.europa.eu/consumers/archive/redress_cons/schemes_en.htm
- http://www.ic3.gov/default.aspx

I believe, we need to take one action everyday:

Day 1 - Report every where possible;
Day 2 - Create a blog and concentrate all complains there;
Day 3 - Get a attorney and analyze all possibilities ;
Day 4 - Tweet, Facebook, Bitcoin portals ... Complain, complain and complain a little bit more ...
Day 5 - Request USA court to stop KNCMiner website from sale;
...

Until everybody receive !!!

Let's start working my friends !!!

[Biffa]

I got my refund today.

Ordered 26th November 2013
Refund requested 19th May 2014
Refund recieved 16th July 2014

[WEB slicer]

cash or BTC ?

[ioio32l]

I have been requesting a refund since my super jupiters came in because they are not performing, and I have them all setup just fine. I have them running at 1.6TH right now, and have never gotten to even 2TH, let alone 3TH. I've requested a refund or to be put back in queue for my Neptunes that were originally ordered from batch 2.

After my 8th RMA today, Keith replied threatening me saying that KNC will no longer offer me any RMA's. So if my hardware breaks, i'm stuck with it according to Keith at KNC.

I'm pretty sure that is not legal either. Nor is withholding my refund request simply because they shipped my used hardware I paid $10,200 USD for.

I'm in talks with my bank about getting a refund, and they are doing research to begin the process of allowing me to use their team of lawyers against KNC.

I offered my bank 20% of the refund money as compensation for their lawyer fees. I will keep you all up to date. I've also informed them that there are SEVERAL other people that also want refunds and have been refused so far. Once I hear back, I will let you all know if there is any good news.

Please e-mail me if you want to be kept in the loop.

tcnitsni@gmail.com

[effort]

Feb 2014, order# 18989, refund requested july 02.2014, refund amount $12,210 , Bank Transfer

Me:
Jun 24
This is a follow-up to your previous request #14852 "New order #18989"
Hello KnC,
Can you update me with aproximate date of delivery of the Neptune?

--------
Keith (kncminer)
Jun 24 13:37
Hi,
Your order 18989 is for a second batch Neptune miner. We are currently shipping out the first batch Neptune miners and we will have a news update with more information about the batch two shipments very soon.
--------------
Customer services:
Jun 30 14:55
As you are a Neptune customer, you are entitled to take up our Plan B offer to “Hash While You Wait” until your miner ships, or to continue waiting for your order and select either a Neptune or Titan miner as your additional 2-for-1 offer miner(s) free of charge.
...and so on...
--------------
Me:
Jul 02
Dear KnC Miner Team,
Thank you for the offer. Unfortunately, I'm not interested in it.
Please, make a full refund of my money.
Refund in BTC will be accepted as well, to: 1DmtCKD82vG9kV84137RXgE7vpAVAFnHLD.
Many thanks,
-----------------------------
Liam (kncminer)
Jul 02

Hello,
Since shipment has commenced we are no longer accepting refund requests.
You can either chose to hash at 3TH/s until your Neptune ships, or wait for your Neptune order and receive a bonus Neptune or Titan.
Thanks
Med vänlig hälsning/Best regards
Liam Vardy
------------
Me:
Jul 03
Hello,
Shipment has not been commenced. Please, refund my money immidiatelly.
Kind regargds,
PS. Please, read message from Keith (kncminer) Jun 24 13:37
--------------

Jul 04 Contacted my Bank. Paid $43 for an investigation to refund the money.
----------------

Me:
Jul 14
Hello,
Please refund the money.
Many thanks,
-------------------
Kurt (kncminer)
Jul 15 10:54
Hi,
Unfortunately, refunds are no longer given on any Neptune orders I am afraid. Your Neptune order is due to be created and shipped very soon.
No changes can be made at this late stage.
Kind regards,
Med vänlig hälsning |  Best regards
Kurt Radcliffe
--------------------

Me:
Jul 21
Hi Kurt Radcliffe,
Unfortunately, KNC had lied to me that shipment has commenced.
I'm not interested in your promisses and in your DIY product.
Please, refund my money immidiatelly.
Kind regards,
-----------------------

Kurt (kncminer)
Jul 22 08:43

Hi,
Unfortunately, refunds are no longer given on any Neptune orders I am afraid. Your Neptune order is due to be created and shipped very soon.
No changes can be made at this late stage.
Med vänlig hälsning |  Best regards
Kurt Radcliffe
--------------------------

Me:
Jul 22
Hi Kurt Radcliffe,
Sorry, I'm not interested in KNC promisses.
Please, refund my money within 14 days.
Kind regards,
---------------------------

Kurt (kncminer)
Jul 23 08:43

Hi,
Unfortunately, as I stated in my previous email, this is not a possibility that we are offering I am afraid.
Kind regards,
Med vänlig hälsning |  Best regards
Kurt Radcliffe
----------------------------

Jul 23
Beneficiary (KnC) refused to deal with my bank (in europe) and send a message: KnC wants to deal with the buyer personally.
------------------------------

Me:
Jul 23
Hi Kurt,
I'm not interested in KnC offerings, whether KnC afraid or not.
As far as I know, big money corrupt people; according to KnCMiner's CMO, Nanok Bie.., KnCMiner makes less than $3.6 million USD a month from mining.
Lots of KnC customers are complaining: Items are not recieved; Items are used/second hand; Items are faulty/burning and so on.
I'm not interested to pay thousands of $$$s for KnC DIY product.
I will accept refund only, in money and/or in BTC.
Please, make a full Refund.
Kind regards,
...

[Sydboy]

what will you do if they do not pay ?

[minerpumpkin]

what will you do if they do not pay ?

Ha, that's the old question. Should you rather hope for the best or try to pursue all possible legal actions in order to receive some money, but may force the company into bankruptcy by doing that!

[bitgeek]

what will you do if they do not pay ?

Ha, that's the old question. Should you rather hope for the best or try to pursue all possible legal actions in order to receive some money, but may force the company into bankruptcy by doing that!

You can always try this option but I can bet they'd ignore you.


It's sad how they failed to send you a miner and are offering another one for your trouble. Imagine going to a store, paying for a tv and being informed that you you can have neither the product nor the money, but as a compensation somewhere in the future they'll send you a new model that hasn't been made yet

[domih]

Do any of you has recovered the money? I have the same problem since May.
Kncminer sends all the time the same message that they are busy.
What actions you undertake?

[notbatman]

Shame, is this company turning into a Black Arrow, BFL, HashFast, CoinTerra, AMC, etc...?

It looks like Bitmain is the only company left that's not defrauding its customers.