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x8008 (OP)
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June 12, 2014, 03:46:05 PM
Last edit: June 25, 2014, 08:46:35 PM by x8008
 #1

resolved Smiley
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x8008 (OP)
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June 12, 2014, 06:17:45 PM
 #2

Nobody else with this issue?
PartTimeLegend
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June 12, 2014, 10:02:29 PM
 #3

The service has been awful, as has been the support. I'm in the UK so I went hosted, as I would have lost the advantage by the time they got here.

I lost the time advantage anyway, as they have been up and down from day 1. The live support is always busy, they don't respond to email and the contact form says it's been used too much.

They sent an email saying I was getting a free controller for my troubles. Not sure what use that will do me in their data centre. Until they offer a reasonable recompense and apology, I will be holding them in slim regard.
x8008 (OP)
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June 13, 2014, 12:44:17 AM
 #4

The service has been awful, as has been the support. I'm in the UK so I went hosted, as I would have lost the advantage by the time they got here.

I lost the time advantage anyway, as they have been up and down from day 1. The live support is always busy, they don't respond to email and the contact form says it's been used too much.

They sent an email saying I was getting a free controller for my troubles. Not sure what use that will do me in their data centre. Until they offer a reasonable recompense and apology, I will be holding them in slim regard.

thanks for coming out, more people need to come out and not be scared to say anything.. my miners got put back up today and they were hashing away for 1 hour and now hash rate is at .22 kh/s per blade! this is unbelievable!
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June 13, 2014, 02:20:50 AM
 #5

Write tchem a ticket when mine got dow nthey fixed it within hour or so.

x8008 (OP)
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June 17, 2014, 11:31:12 PM
 #6

I am currently in the process of getting a refund
x8008 (OP)
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June 18, 2014, 12:24:21 PM
 #7

Looks like I'll be getting the refund today
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June 18, 2014, 07:56:22 PM
 #8

if you guys want i have some discoutn codes from 5$ up to even 4% discounts

x8008 (OP)
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June 19, 2014, 03:22:42 PM
 #9

I am still waiting on my refund..
WheresWaldo
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June 20, 2014, 05:38:17 AM
 #10

I am still waiting on my refund..
Refunds normally take more than 24hours to process.

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June 20, 2014, 05:41:06 AM
 #11

I am thinking about ordering but don't know if I want it hosted or not. I originally wanted it hosted due to no electric cost, but now with people having down time hosted, I don't know. I think they just can't keep up with demand.

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alienesb
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June 20, 2014, 03:11:45 PM
 #12

I am thinking about ordering but don't know if I want it hosted or not. I originally wanted it hosted due to no electric cost, but now with people having down time hosted, I don't know. I think they just can't keep up with demand.

If you can host it yourself you should.
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