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Author Topic: BITCOINCASINO.NET ☞ 1000mBTC Bonus, Live Dealers, Live Poker and Table Games  (Read 13462 times)
adjiadjo
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November 18, 2014, 12:53:01 PM
 #101

where's the live chat page? i cant find any on the website.

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Minnlo
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November 18, 2014, 01:43:11 PM
 #102

where's the live chat page? i cant find any on the website.

There is no live chat, but there is a live chat support on the site. You can find it at the bottom right corner.

peterxxx
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February 06, 2015, 11:26:44 AM
 #103

DO NOT PLAY HERE!!
I have deposited 300mBTC 48 hours ago but decided not to play here, then tried to cashout and it was 24 hours "pending" then cancelled and "account undersecurity review". And today on the chat they say I need to wait until check is complete, I didn't iven bet single cent and they are "checking" something more than 48 hours - PROPABLY THEY DON'T PAY ANYMORE - BE AWARE.
tjh11
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February 07, 2015, 04:47:27 AM
 #104

DO NOT PLAY HERE!!
I have deposited 300mBTC 48 hours ago but decided not to play here, then tried to cashout and it was 24 hours "pending" then cancelled and "account undersecurity review". And today on the chat they say I need to wait until check is complete, I didn't iven bet single cent and they are "checking" something more than 48 hours - PROPABLY THEY DON'T PAY ANYMORE - BE AWARE.

I'm waiting to hear bitcoincasino.net's reply.  I will certainly not even consider playing here until they give some type of reply.

Thanks for the heads up.
BitcoinCasino.net
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February 07, 2015, 05:43:00 PM
 #105

Thanks for dropping a message here peterxxx, if you could PM us your BitcoinCasino.net username we'll ensure any issues are resolved.

We handle hundreds of bitcoin each and every day, processing deposits and withdrawals as best we can. If you are experiencing delays please speak to live chat or email support@bitcoincasino.net and rest assured that any complaints (particularly regarding transaction processing) will be escalated to senior management.

I would like to directly address your point:

Quote
PROPABLY THEY DON'T PAY ANYMORE - BE AWARE.

This is absolutely not the case; we've just recently invested in adding 24 new HD casino games and updated the casino interface for a better experience and continue to provide market leading live chat support. All of our players are dealt with personally and withdrawals are processed within hours.

If you have any further questions please let us know, and as I say, please send us your username so that any issues can be rectified.

Best regards,

BitcoinCasino.net Team

roberts@opoczta.pl
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February 07, 2015, 08:49:52 PM
 #106

Hi,
"Simillar" story here, but deeper..... I have deposited 1000 to play, after loosings redeposited another 1000.... this time some luck and won. Made 2150 withdraw (my balance) and they deny, account "under security view". After 100+ HOURS!! (more than 4days) they reply :
"Hey gogus
 
Before we can process any of your withdrawals you need to complete the bonus rollover requirements from your first deposit.

Our security department has requested this as there were irregularities between your gaming sessions and your 2nd deposit.
 
If you have any other questions just hit 'Reply' or feel free to contact our live support
 
Bitcoincasino.net Support Team "

I have contacted them and they want me to play ~35000 more in bets or so, they dont care I lost my first deposit and bonus, they want me to play play play... i deny, they say impossible to cashout without I said OK i deny winnings put my money back they deny but ater 3 or 4 my requests they said "we will investigate this request and let You know by email". Remember its 4 days now lets see if they eventually payout my DEPOSITS because they wont pay any winnings thats for sure.

I WILL LET YOU KNOW IF THEY PAY ME BACK.
BitcoinCasino.net
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February 07, 2015, 09:42:55 PM
 #107

Hi Gogus,

You can find all of our bonus terms on this page:

https://bitcoincasino.net/bonus-terms

If you are struggling to withdraw your initial deposit excluding any bonus then please let us know and I will speak to our support team to ensure that's made.

Any 'security' issues are always relating to withdrawal of bonuses whereby the terms hadn't yet been met.

Hope this helps, please let us know how we can support further.

Thank you,

BitcoinCasino.net
peterxxx
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February 08, 2015, 04:39:01 PM
 #108

ok finally "account review" is done and I made sucessfully cashout
roberts@opoczta.pl
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February 09, 2015, 12:22:49 PM
 #109

I still have a problem with cashing out, I agreed to remove my bonus (which they say I have but in my opinion I didn't have it) so I can cashout my deposits and they are refusing this  Shocked
I will send You PM now maybe You can help.
Thanks
To the others: I will update this when I have this sorted.
BitcoinCasino.net
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February 10, 2015, 07:48:59 AM
 #110

UPDATE 10/02/15:

We would like to apologies to the handful of innocent players that have not been able to withdraw from their account recently as a result of a (now concluded) fraud investigation on the site.

At this point, we will allow all players to withdraw their deposited amount.

Once this is done, those accounts directly associated with the fraud ring (and all the other associated accounts), will be permanently closed. If connected users make new accounts, they will be immediately closed and no further discussions will be entered into.

We strive to provide a fair and transparent licensed gaming environment, with instant deposits and withdrawals and would appreciate if you take your fraudulent activity elsewhere.

Thank you,

BitcoinCasino.net Team
roberts@opoczta.pl
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February 10, 2015, 09:42:08 AM
 #111

Hello
They allowed me to cashout 1 of my deposits, not whole deposited amount as they said here.
I have depoisted 1000 then lost it, redeposited 1000 and won up to 2150... they have sent me history of 3 bets that eventually has been added to my bankroll after my second deposit (for total 500mbtc) and said this is bonus and bonus with winning are removed so You can cashout 1000.... where is another 650 propably my real money from deposit? ... today on chat they say i won 1500 after second depo and before they said 500 was bonus = I won 1000 but eventually they have removed all of this 1500 because in their opinion all of this is bonus LOL...... im not agree with it, they have closed my account for "fraud ring" which is also unknown. Not satisfied.
BitcoinCasino.net
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February 11, 2015, 11:12:44 AM
 #112

Hello
They allowed me to cashout 1 of my deposits, not whole deposited amount as they said here.
I have depoisted 1000 then lost it, redeposited 1000 and won up to 2150... they have sent me history of 3 bets that eventually has been added to my bankroll after my second deposit (for total 500mbtc) and said this is bonus and bonus with winning are removed so You can cashout 1000.... where is another 650 propably my real money from deposit? ... today on chat they say i won 1500 after second depo and before they said 500 was bonus = I won 1000 but eventually they have removed all of this 1500 because in their opinion all of this is bonus LOL...... im not agree with it, they have closed my account for "fraud ring" which is also unknown. Not satisfied.

Hi Roberts,

I have forwarded your specific case onto management and will respond here publicly when I have an answer for you in the next 48 hours.

Best regards,

Nick
roberts@opoczta.pl
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February 12, 2015, 09:58:57 AM
 #113

I am waiting for some news.... thanks
BitcoinCasino.net
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February 12, 2015, 01:56:56 PM
 #114

Hi Roberts,

We've been in touch with the live chat support team who have said:

Quote
Aftering using his play account, he then deposited 1000 to get the bonus (linked to the bonus fraud) and was allowed to withdraw before his account was closed permanently.

Your withdrawal was successfully made and you received your full deposit back. Your account is now closed.
roberts@opoczta.pl
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February 12, 2015, 02:26:36 PM
 #115

Hello,
Your livechat support never helped me, they are lying and making new stories everyday... Please contact some manager or anyone, not the livechat support!! I am speaking to them everyday.
I have deposited 2000 total and got cashout for 1000 only. THAT'S 100% FACT!  Embarrassed
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February 14, 2015, 05:01:41 PM
 #116

Roberts, I've sent you a PM, please can you pick this up with me on private message so we can get this resolved properly.

Many thanks,

Nick
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March 01, 2016, 04:55:00 PM
 #117

Since thymos said only one topic per site, I'm bumping this old thread

Out of all of the casinos related to Bitcoin on the internet, yours is the best. I am only a recreational gambler; I do no gamble expecting to make money. I won a few dollars last night and I'm happy. Best experience I had was winning 160 mBTC.

Signatures? How about learning a skill... I don't care either way. Everybody has to make a living somehow.
kamitoller28
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April 20, 2016, 01:51:51 PM
 #118

Hello everyone,
I give it a try with this casino and it's absolutely scam!
Today I have opened account, made deposit 960mBTC, luckily won up to 2011 then made withdrawall of 1000 which has been declined in a few minutes with message "Declined due to security review" then I have tried again and again same situation. I have contacted chat and lasy says I will get email soon. After 10 mins I have got it "Dear kamitoller28,

We are contacting you regarding your account.

"As per our gaming platform security department, your account was found guilty in abusing the deposit feature with false transactions within the network."

As per their investigation your account will be closed due to violating gaming platform rules.

Regards,
BitcoinCasino Security Department "

I have never done anything wrong, have no idea what are they talking about its just scam casino Sad(( now 2BTC is gone, I have screens for proof etc, where can I write with this issue? anyone help? thank you
EdenHazard
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April 20, 2016, 02:17:03 PM
 #119

Hello everyone,
I give it a try with this casino and it's absolutely scam!
Today I have opened account, made deposit 960mBTC, luckily won up to 2011 then made withdrawall of 1000 which has been declined in a few minutes with message "Declined due to security review" then I have tried again and again same situation. I have contacted chat and lasy says I will get email soon. After 10 mins I have got it "Dear kamitoller28,

We are contacting you regarding your account.

"As per our gaming platform security department, your account was found guilty in abusing the deposit feature with false transactions within the network."

As per their investigation your account will be closed due to violating gaming platform rules.

Regards,
BitcoinCasino Security Department "

I have never done anything wrong, have no idea what are they talking about its just scam casino Sad(( now 2BTC is gone, I have screens for proof etc, where can I write with this issue? anyone help? thank you
Ouch so sorry for your loss, btw may I ask where you know about this casino? I have no clue about this casino, they have no reputation here Sad.

Also looks like op the owner of the casino last login to this forum are in 2015 ago Huh ? Why you so dare deposit 1 btc to strange random casino?  Did you make research before you deposit that huge amount? $5 are reasonable amount to test a random and strange casino but $400??? ?

FORTUNEJACK.COM[
                             
9 BTC WELCOME PACK FOR 1ST 5 DEPOSITS
FREE 1,000 mBTC daily for LuckyJack winners
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kamitoller28
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April 20, 2016, 02:28:24 PM
 #120

Hi, I just don't play low maybe 5$ is simillar for You as 400 for me? dont want to play cents...don't know if I can send links but you can google it and seems like they have ok reviews on bitcoin sites Sad(
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