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Author Topic: GAWMiners - WARNING customer service and damaged/used products  (Read 2214 times)
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August 06, 2014, 04:44:12 PM
 #21

I remember someone saying that the reason that all the pre-orders are shipped so late is because they test all their miners when it us still profitable to use them. Then when the profits decrease,they sell the product off to the consumers. It is quite possible that some of them may have got damaged in their testing stage. As recommended,file a complaint with their consumer service. With so much competition,I doubt they will want a PR nightmare.

they have a little bit problem with their market , i think next launch will be oke .
let see what will they do .
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August 21, 2014, 08:43:39 PM
 #22

I purchased a War Machine, 54Mhash, on 8/1.  When I was researching and ordering, I saw on the product page where you click "add to cart" the following statement:

 "Are you ready to take delivery?  Just tell us where to ship it, and we will ship it to you!"

I opened a ticket this morning and asked if they could provide shipping information, ie what they need to get the process started and this was the response:

Good Afternoon,

I have for order number xxxxx its a HOSTED War Machine, You will not receive the actual hardware

-Samantha

I replied, pasting the statement above in the ticket about delivery.  I hope my experience is better than yours.

Hi!

If you would like me to keep an eye on your ticket, you can email me the number at amber@gawminers.com .

I will be happy to help!

Sincerely,
Amber
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