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Author Topic: #1 RATINGS of BITCOIN SPORTSBOOKS : poster book discussion  (Read 226919 times)
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August 10, 2015, 06:48:45 AM
 #1381

You should probably re-evaluate cloudbet. They really don't seem to be replying to problems people are facing on the site( see their thread)  and also saw this post yesterday on reddit

https://www.reddit.com/r/Bitcoin/comments/3g997w/cloudbet_wont_give_me_my_prize_1btc_for_winning/

I think you're right. They take large bets but their customer service is poor. It doesn't make a lot of sense.

I can see that from a small shop without a lot of employees but a bigger shop should be replying in a timely manner. That said, they have always been quick to reply to PMs that I have sent to them.

Our customer service team is available 24/7. That said, we are growing in customers quickly, and are also expanding our customer support teams. We are in the process of onboarding 2x new customer support teams so our email response time will drop markedly, along with the addition of live chat in coming months.

Cheers,
Cloudbet

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August 10, 2015, 07:04:34 AM
 #1382

This is the sort of thing that's scary about Cloudbet.

They have no problem offering the highest limits for btc books in many cases, and indeed, for any book anywhere, yet they can't afford to keep all shifts covered with a cs person?
And can't respond to posts in their thread on bitcointalk and/or emails sent to their cs, within a reasonable amount of time?

The other scary thing is that it can take up to 24 hours to get paid.
The excuse for this is that they sometimes need to refill their hotwallet from their coldwallet.
That's fine, but I've asked a few times if they can explain to me how that can take 24 hours, and I never get a response.
An hour perhaps is acceptable for this. How difficult is it to take care of this?
So the question to me is, are they scrambling to come up with bitcoins to refill the wallet? Because I can't think of a legitimate reason to take more than an hour or so. (Technically, it can be accomplished in minutes).



Hi Gogo ppp,

Thanks for your post.

Firstly, we have previously posted a link to a wallet with 1000 BTC as proof of funds. Please see here:

Wallet address: 1A1oVtMjoyeUL5jAm3LzjTK61na8nRbDQs

Bitcoin signed message:
Quote
cloudbet.com
cbet.ly/1uJ1mhj
Signature:
Quote
G9KBtjpoOpFNHvVCR+Gimbf3a62rX50+K3fHeZK2BHNGNAJLm4jL1ShrYo5iyjKG0gFn846f0rxo

Our customer support staff do not have access to funds in cold storage - only our senior management do.

We always, always, always process withdrawals within 24 hours. Most - very close to all - withdrawals happen much more quickly. At present we are processing >97% of withdrawals within 15 minutes. For large withdrawals, we always have an element of manual oversight and even then they are always processed within 24 hours.

Please let us know if there is anything else we can help with.

Cheers,
Cloudbet



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August 10, 2015, 06:42:25 PM
 #1383

Cloudbet - Thanks for the reply. It eases the mind of us players.

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August 11, 2015, 05:17:31 AM
 #1384

bitcasino.io/sportsbook - Casino that just opened up a sportsbook.

Quote
Bitcasino.io Debuts Sportsbook, 20,000 mBTC Competition Massimo Leung  August 4, 2015
Montenegro-based BitCasino.io, a licensed and regulated online Bitcoin-only casino gaming operator, has announced the launch of its sportsbook for the new English Premiership football season commencing 8th August 2015.

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August 11, 2015, 05:25:52 AM
 #1385

How about cloudbet, I have seen so many complaints about that, the nearest case is that a guy said CB cancelled his bet and claimed CB is a scam, but actually the match result of his bet was retirement, it is very normal to cancel tennis retirement bets, so I re-consider CB again, I wanna do more research on CB cause their odds are highest, tennis betting only has very low 5% margin there, much lower than other casinos' 7%-10% margin.
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August 11, 2015, 05:44:13 AM
 #1386

How about cloudbet, I have seen so many complaints about that, the nearest case is that a guy said CB cancelled his bet and claimed CB is a scam, but actually the match result of his bet was retirement, it is very normal to cancel tennis retirement bets, so I re-consider CB again, I wanna do more research on CB cause their odds are highest, tennis betting only has very low 5% margin there, much lower than other casinos' 7%-10% margin.

I did read that in the Cloudbet thread but it looks like their rules cover retirement.

Quote
Hi there

As we mentioned in our email - as per our sportsbook rules, all in-play tennis bets are voided in the event of a retirement. In the bet in question, you made a live in-play tennis bet and there was a retirement, so your bets were void as per our rules.

https://www.cloudbet.com/en/sportsbook_rules
Quote
Live Tennis

For live Tennis events the following rules apply, and will supersede those of pre-live tennis:

In case of a retirement and walk over of any player all undecided bets are considered void.
If a player retires all undecided bets are considered void.
Every tie-break or Match tie-break counts as 1 game.

Please let us know if there is anything else we can help with.

Cloudbet

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August 11, 2015, 06:00:19 AM
 #1387

So i notice for mlb, nitrogen has a 4btc limit for ml and totals.  However as it gets close to gametime, its 10 btc limits.  Then when its very close to gametime, its 20btc limits.   First off, if you bet the max btc allowed with 4btc, can you rebet again similar to pinnacle?  Or do you have to wait for the line to move, then you can bet another 4btc.  The same with when it gets to 10 btc limits and then 20btc limits.  Also is there a way to bet more on the overnight limits? 


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August 11, 2015, 06:16:18 AM
 #1388

So i notice for mlb, nitrogen has a 4btc limit for ml and totals.  However as it gets close to gametime, its 10 btc limits.  Then when its very close to gametime, its 20btc limits.   First off, if you bet the max btc allowed with 4btc, can you rebet again similar to pinnacle?  Or do you have to wait for the line to move, then you can bet another 4btc.  The same with when it gets to 10 btc limits and then 20btc limits.  Also is there a way to bet more on the overnight limits?  
They don't allow you to bet more than the limit so you can't rebet until a limit increase. I haven't tried to double pop myself, but that's what I was told by Nitrogen some time ago when I asked.

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August 11, 2015, 09:48:37 AM
 #1389

Seems Cloudbet cleared themselves out of it.
JUst saying, but it seems like the guy who had his bet cancelled , did email cloudbet and had waited for more than 72 hours for a reply. He also seems to have bumped the cloudbet thread multiple times , and even though cloudbet had been online multiple times they didn't seem to reply. So I definitely still think Cloudbet is rated higher , even when it doesn't deserve so. On the other hand, I believe you should consider bumping up Directbet as it has probably been the most promising casino in the past few days.

I am in no way affiliated with them  , but I have found directbet to be definitely much better than Cloudbet, even though I see here that cloudbet is rated higher.
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August 11, 2015, 10:23:12 AM
 #1390

Seems Cloudbet cleared themselves out of it.
JUst saying, but it seems like the guy who had his bet cancelled , did email cloudbet and had waited for more than 72 hours for a reply. He also seems to have bumped the cloudbet thread multiple times , and even though cloudbet had been online multiple times they didn't seem to reply. So I definitely still think Cloudbet is rated higher , even when it doesn't deserve so. On the other hand, I believe you should consider bumping up Directbet as it has probably been the most promising casino in the past few days.

I am in no way affiliated with them  , but I have found directbet to be definitely much better than Cloudbet, even though I see here that cloudbet is rated higher.

Hi nikona,

Our customer service can be reached at support@cloudbet.com. Our team that monitors the forums at Bitcointalk is not our 24/7 customer service team. If you write to support@cloudbet.com, you will always receive a response promptly.

Cheers,
Cloudbet

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August 11, 2015, 10:25:48 AM
 #1391

Cloudbet offer 20 BTC overnights and 40 BTC on gameday for MLB sides. You are also allowed to repop.


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Peeps Place
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August 11, 2015, 05:41:21 PM
 #1392

So i notice for mlb, nitrogen has a 4btc limit for ml and totals.  However as it gets close to gametime, its 10 btc limits.  Then when its very close to gametime, its 20btc limits.   First off, if you bet the max btc allowed with 4btc, can you rebet again similar to pinnacle?  Or do you have to wait for the line to move, then you can bet another 4btc.  The same with when it gets to 10 btc limits and then 20btc limits.  Also is there a way to bet more on the overnight limits? 


Quote
Hey Viking,

That's a great question! At the moment, you can only hit the same limit, multiple times on our entertainment lines. If you'd like to bet more on other sports, you will have to wait for the limit to increase as we get closer to game time. If you have any feedback or suggestions regarding betting limits, we'd be happy to hear it! Feel free to DM us or email support@nitrogensports.eu.

All the best,
Calvin

nikona
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August 11, 2015, 05:50:01 PM
 #1393

Seems Cloudbet cleared themselves out of it.
JUst saying, but it seems like the guy who had his bet cancelled , did email cloudbet and had waited for more than 72 hours for a reply. He also seems to have bumped the cloudbet thread multiple times , and even though cloudbet had been online multiple times they didn't seem to reply. So I definitely still think Cloudbet is rated higher , even when it doesn't deserve so. On the other hand, I believe you should consider bumping up Directbet as it has probably been the most promising casino in the past few days.

I am in no way affiliated with them  , but I have found directbet to be definitely much better than Cloudbet, even though I see here that cloudbet is rated higher.

Hi nikona,

Our customer service can be reached at support@cloudbet.com. Our team that monitors the forums at Bitcointalk is not our 24/7 customer service team. If you write to support@cloudbet.com, you will always receive a response promptly.

Cheers,
Cloudbet

I am not sure what promptly means to you, but tht user was compalaining upto 72 hours, 48 hours from what I remember . https://bitcointalk.org/index.php?topic=333552.msg12094167#msg12094167
As for the same thing, I do remember from my personal experience that response time is really slow.
fox19891989
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August 11, 2015, 05:52:42 PM
 #1394

Seems Cloudbet cleared themselves out of it.
JUst saying, but it seems like the guy who had his bet cancelled , did email cloudbet and had waited for more than 72 hours for a reply. He also seems to have bumped the cloudbet thread multiple times , and even though cloudbet had been online multiple times they didn't seem to reply. So I definitely still think Cloudbet is rated higher , even when it doesn't deserve so. On the other hand, I believe you should consider bumping up Directbet as it has probably been the most promising casino in the past few days.

I am in no way affiliated with them  , but I have found directbet to be definitely much better than Cloudbet, even though I see here that cloudbet is rated higher.

Hi nikona,

Our customer service can be reached at support@cloudbet.com. Our team that monitors the forums at Bitcointalk is not our 24/7 customer service team. If you write to support@cloudbet.com, you will always receive a response promptly.

Cheers,
Cloudbet

Really? There are many complaint your support is toooo slow, sometimes reply them in 3 days, I prepare to bet here cause you have highest tennis prematch odds, and your bet limit it very high(50BTC in Grand slam tournaments right?)

US Open is coming soon, I wanna make bet in your site, but why I can't see tennis now?
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August 14, 2015, 07:25:03 PM
 #1395

Update


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August 15, 2015, 12:40:00 PM
 #1396

For me i mostly use directbet.eu for sports betting it is very easy to use and support live betting option so that is plus point of this wonderful betting, it should be at A ratings.
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August 19, 2015, 07:24:56 PM
 #1397

Update.

Books- If you see anything else that needs an update, let me know. Thanks


pureelite
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August 19, 2015, 07:26:08 PM
 #1398

when will you add directbet to the list ?
they are currently the #1 bitcoin sportsbook
Gogo ppp
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August 19, 2015, 07:56:23 PM
 #1399

I posted this in the betcoinsports thread:

"This gives a good idea of how few customers this sportsbook has.

They update the site 6 days ago. The old passwords no longer work. But only 1 player posts about this problem trying to login, and he doesn't post until 6 days later.


This also demonstrates how utterly and hopelessly incompetent this sportsbook is.

They do an update and it's necessary to contact live chat to setup new passwords.
But they do not send out email notifications, they do not post such in this thread, they do not have a message stating this on their site.

I tried to login and got the standard popup "Incorrect username/password".
No message about what the problem is and how to solve it."


https://bitcointalk.org/index.php?topic=281850.msg12187538#msg12187538

post #1110



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August 19, 2015, 08:05:06 PM
Last edit: August 20, 2015, 04:47:00 AM by Peeps Place
 #1400

when will you add directbet to the list ?
they are currently the #1 bitcoin sportsbook
the chart only contains "A" and "B" rated books. DirectBet is "C"

"A" rated books
Anonibet A (2011)
NitrogenSports A (2012)

"B"rated books
Betcoinsports B+ (2013)
Jetwin B+ (2013)
Casinobitcoin B (2013)
Cloudbet B- (2013)

"C" rated books
Fairlay C (2014)
DirectBet C (2014)
Betmoose C- (2014)
OLEBitcoin C- (2013)*
Predictious C- (2013)

"D" rated books
Premiumtradings D+ (2014))
Betbtc D (2014)


"F" rated books
Asianconnect F ....................accepting deposits but they have confiscated funds from multiple players.
Ball2Win F ..........................accepting deposits. They are under the same license as "F" book gobetgo
BetCas F ............................accepting deposits but they have confiscated funds from multiple players.
BTCBonusBook (2015).......... accepting deposits with no payout history.
BTCBook F (2014) ................no payouts are being made due to a DDoS attack. One player has been waiting since 4/17/05.
Casinoco (2015)...................accepting deposits but not paying out all players.
Coindrafts F (2014)
Webetcoins F (2014).............accepting deposits but not paying out all players.
Bitbm F .............................accepting deposits but not paying out all players.
Bitcoinsport F
Bitcoinlivebets F
Coinbet F
Gobetgo F (2013)
Sportbet.im F
StakeBTC F
Blockbet F
Bitbook F

NR
altbetfair.com
betbanks.com
betinbtc.com
BetVIP - closed 6/12/15
bitcasino.io/sportsbook
bitsportsbook.org
Coin178.com
Flutterclub.com
Planetofbets.com
tdsports.com
xbet.io


* longer accepting cash deposits

Maximum grade based upon time in business:

A - 2 years
B - 1 year
C - 3 months
D - 1 month
F - reserved for books that are scams, slow paying or stiffing players


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