Did you follow:
https://bitcointalk.org/index.php?topic=497545.0If Cyrus didn't respond you can PM Theymos with the signed message as explained here
Send one PM to Cyrus. If Cyrus doesn't respond after two weeks, you can try sending a PM to me instead. When sending a PM, use a template like this:
In addition to that please move your thread to here ->
https://bitcointalk.org/index.php?board=24.0Which account are we talking about and did you sign a message with your bitcoin adress?
Thanks,
Unfortunately I don't have have any Key,
but I can prove I have opened the account based on the email used to open it
and the messages I got from the forum,
including the "your account got hacked"