In Melbourne there are 6 Bitcoin ATMs in total.
5 Lamassu and 1 Robocoin.
Find locations here
http://coinatmradar.com, so you may try at least in two more lamassu machines if you like how they work. Finally, you can also try the Robocoin ATM in Emporium Shopping center. Maybe the first registration is not fast, but then should be much easier to use.
Thanks, i have looked on your site but the other 2 Lamassu atm's are 2 far away and probably have the same firmware problem anyway.
I know the atm at the hub is also not working and hasn't been since march due to no intrest they say.
Looks like my only option is the Emporium, if that one's working that is.