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Author Topic: HASHNEST Discussion and Support Thread  (Read 659731 times)
Bamsed
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August 18, 2017, 02:35:57 PM
 #4781

Any news on when there will be new batches of miners?

I think it is better not to deposit btc into hashnest now. They are not responding to tickets.
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Every time a block is mined, a certain amount of BTC (called the subsidy) is created out of thin air and given to the miner. The subsidy halves every four years and will reach 0 in about 130 years.
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August 18, 2017, 07:40:42 PM
 #4782

A story about Bitmain's Hashnest facilities:

https://qz.com/1055126/photos-china-has-one-of-worlds-largest-bitcoin-mines/

They don't mention Hashnest, but I believe Bitmain doesn't have its own mining facilities besides Hashnest.
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August 19, 2017, 07:18:55 PM
 #4783

Hmm, my withdrawals have been going smoothly these last few days, but now, trying to log in I'm getting "502 Bad Gateway".

Anyone else see this? Maintenance maybe?

 Huh
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August 19, 2017, 07:22:37 PM
 #4784

Hmm, my withdrawals have been going smoothly these last few days, but now, trying to log in I'm getting "502 Bad Gateway".

Anyone else see this? Maintenance maybe?

 Huh

Same for me. Hopefully this is a maintenance issue.
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August 19, 2017, 08:57:02 PM
 #4785



Same for me. Hopefully this is a maintenance issue.
[/quote]

Sometimes maintenance means new features -- maybe they're restocking L3+ or better yet, adding D3!

:-O
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August 19, 2017, 11:09:04 PM
 #4786

As the site seems down for some reason, there is still access to the server via the app (In case anyone needs urgent access to their funds).

If you have 2FA enabled, you won't be able to withdraw anything but you can do everything else from the app. (they're probably adding the D series or they're sorting out the deposit issues as they recently sorted out the withdrawal ones though maintenance.
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August 20, 2017, 03:01:26 AM
 #4787

As the site seems down for some reason, there is still access to the server via the app (In case anyone needs urgent access to their funds).

If you have 2FA enabled, you won't be able to withdraw anything but you can do everything else from the app. (they're probably adding the D series or they're sorting out the deposit issues as they recently sorted out the withdrawal ones though maintenance.

FYI, just got back in. Looks like one of their servers was compromised and they are recommending changing your password and 2FA. I just did that and everything seems fine. Even did an LTC withdrawal and got an immediate "Pending".
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August 20, 2017, 04:48:40 AM
Last edit: August 20, 2017, 04:59:20 AM by ps_jb
 #4788

Can you login to your account through website (Hashnest)?

I've changed password - but still cannot do it

upd. it looks like many people cannot do it. very interesting situation
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August 20, 2017, 06:57:32 AM
 #4789

It's ok now, just try to clean cache. I think it was just ddos on their oauth server. Nothing to afraid, it's not a security issue, but they asked to change credentials just to be sure that everyone are protected.

I'm new here, have an offtopic question: I want to buy 200 TH/s and switch my life to this income. Can anyone share their income from there (I mean who there more the 1year)

tnx
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August 20, 2017, 08:19:03 AM
 #4790


I'm new here, have an offtopic question: I want to buy 200 TH/s and switch my life to this income. Can anyone share their income from there (I mean who there more the 1year)

tnx

1) I cleaned cash - it still redirects me on Security Notice page


2) I can share it Smiley

Actually income is VERY close to https://whattomine.com calculator

If you will buy 200TH most probably you will get ~0.045BTC per day. Which can (and will) change every day in dependence on BTC price and difficulty.

Good luck!
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August 20, 2017, 12:15:33 PM
 #4791

As the site seems down for some reason, there is still access to the server via the app (In case anyone needs urgent access to their funds).

If you have 2FA enabled, you won't be able to withdraw anything but you can do everything else from the app. (they're probably adding the D series or they're sorting out the deposit issues as they recently sorted out the withdrawal ones though maintenance.

FYI, just got back in. Looks like one of their servers was compromised and they are recommending changing your password and 2FA. I just did that and everything seems fine. Even did an LTC withdrawal and got an immediate "Pending".

Do they store passwords in a hash format does anyone know? If they do, then I shouldn't need to change it - it's 16+ characters.


I'm new here, have an offtopic question: I want to buy 200 TH/s and switch my life to this income. Can anyone share their income from there (I mean who there more the 1year)

tnx

1) I cleaned cash - it still redirects me on Security Notice page


2) I can share it Smiley

Actually income is VERY close to https://whattomine.com calculator

If you will buy 200TH most probably you will get ~0.045BTC per day. Which can (and will) change every day in dependence on BTC price and difficulty.

Good luck!

If you buy 200THs, don't buy it in the main miner (at this time that is the S9).
Buy the 200THs in S7 mining.

Once you do this, wait until the payout/maintenance gets to around/above 80% and sell those shares on. Then buy the next miner (the S9) and use that one instead. The S7 generally has greater profits for a lower price but is the most likely one to end up being unprofitable faster - keep an eye on the market if it drops dramatically, there's a great problem with your capital depleting.

I got around 0.003-0.004 from 22THs around a week ago (but sold them due to a pump in the market).
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August 20, 2017, 06:22:37 PM
 #4792

Updates on login into your account

Due to unbelievably broken English on Security Notice some of you may understand that they recommend you to change pwd and 2FA.

No!

It is a MANDATORY to get your access to account back. So you need to change pwd, unbound 2FA, bind again. And then it will automatically redirect you into the account.

If you did not have 2FA - you are in troubles.
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https://bit.ly/387FXHi lightning theory


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August 20, 2017, 06:37:36 PM
 #4793

Updates on login into your account

Due to unbelievably broken English on Security Notice some of you may understand that they recommend you to change pwd and 2FA.

No!

It is a MANDATORY to get your access to account back. So you need to change pwd, unbound 2FA, bind again. And then it will automatically redirect you into the account.

If you did not have 2FA - you are in troubles.

If anyone has any trouble understanding that broken english, can someone send me a copy and I'll translate it inot what I think it's supposed to say - in the parts where it fails.

I assume it'll just have the Bind option if thre's no 2FA enabled (though I'm not sure).
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August 20, 2017, 10:42:51 PM
 #4794

Hey guys is there any kind of support here?

I've just deposited like 11 LTC but they do not appear even in pending, with more than 10 confirmations already? Huh Huh Huh
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August 21, 2017, 12:11:40 AM
 #4795

Hey guys is there any kind of support here?


No
jackg
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August 21, 2017, 12:42:58 AM
 #4796

Hey guys is there any kind of support here?


No

There's zendesk support.
From what I've found:
• If they reply within 24 hours then the result they come up with will not go through
• If they reply after 48 hours there's a slim chance something will eventually go through.

Anything about deposits probably gets ignored as they know there's a problem and are probably trying to hide something about the deposits - or maybe they don't know it's a problem and think it's just users being clumsy.
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August 21, 2017, 12:52:48 AM
 #4797

Hey guys is there any kind of support here?


No

There's zendesk support.
From what I've found:
• If they reply within 24 hours then the result they come up with will not go through
• If they reply after 48 hours there's a slim chance something will eventually go through.

Anything about deposits probably gets ignored as they know there's a problem and are probably trying to hide something about the deposits - or maybe they don't know it's a problem and think it's just users being clumsy.
May I know what is the URL for this zendesk support for HashNest?
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August 21, 2017, 12:58:34 AM
 #4798

Hey guys is there any kind of support here?


No

There's zendesk support.
From what I've found:
• If they reply within 24 hours then the result they come up with will not go through
• If they reply after 48 hours there's a slim chance something will eventually go through.

Anything about deposits probably gets ignored as they know there's a problem and are probably trying to hide something about the deposits - or maybe they don't know it's a problem and think it's just users being clumsy.
May I know what is the URL for this zendesk support for HashNest?

Sure: https://bitmainhelp.zendesk.com/hc/en-us/requests/new

That's it.
You can also find the link under "service" at the bottom of any webpage relating to bitmaintech and it's partners.
From the dropdown menu, you'll have to select "Hashnest".
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August 21, 2017, 02:10:41 AM
 #4799


Sure: https://bitmainhelp.zendesk.com/hc/en-us/requests/new

That's it.
You can also find the link under "service" at the bottom of any webpage relating to bitmaintech and it's partners.
From the dropdown menu, you'll have to select "Hashnest".
Thanks!
I have submitted a support ticket for a HashNest issue.
Let's see how long they take to respond.
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August 21, 2017, 02:35:10 AM
 #4800


I'm new here, have an offtopic question: I want to buy 200 TH/s and switch my life to this income. Can anyone share their income from there (I mean who there more the 1year)

tnx

Actually income is VERY close to https://whattomine.com calculator

If you will buy 200TH most probably you will get ~0.045BTC per day. Which can (and will) change every day in dependence on BTC price and difficulty.

Good luck!

Still a bad idea IMO. Not against the idea completely but being a previous HashNest customer, I'd advise you do not push through.

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