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Author Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting  (Read 459149 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. (5 posts by 4+ users deleted.)
Zeke2345
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March 29, 2016, 11:06:04 PM
 #2621

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.

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March 29, 2016, 11:48:15 PM
 #2622

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.


They said that they will come up with answer but nothing for a month.
It is easy question I do not know why it is taking so long.

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March 29, 2016, 11:58:15 PM
 #2623

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.


They said that they will come up with answer but nothing for a month.
It is easy question I do not know why it is taking so long.

Agree.

Not sure why Zeke is kissing so much FJ ass.

At least he's not making shit up like he did after the death of the hourly freerolls.

Edit: referring to this kinda of post

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

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March 30, 2016, 12:03:37 AM
 #2624

2ND UPDATE

Support just emailed me and asked me for the most basic information, which I already provided.

"
Please provide following information to us if possible in order to check what exactly happened.
Game name
Time played
Stake amount
Balance before and after the issue occurred
Provide screenshot "

Absolutely incredibly incompetent support.

Is FortuneJack regulated by any governing gambling body I'd like get proper discourse here considering we're talking about over $1200?!


UPDATE -

Still not resolved 8 hours after sending an email and logging a ticket, Live Support just told me to wait another day.

I am a VIP player here, playing at least 1000 mBTC per spin, most times more.

This is how they treat me??


Absolutely terrible gaming experience here..

My balance simply vanished while I was in the middle of playing live Roulette.

I was in the middle of playing live Roulette, and I hit #32 for 80 mBTC, the hand number is 216914073 - instead of updating my balance - it went to 0?


I can not get in touch with Live Support, and they weren't helpful anyway with other questions - like why it takes 20+ minutes to get my account credited after a deposit is confirmed on the blockchain?

I expect you to resolve this accordingly and provide me with proper compensation for missing out on numbers while your system was apparently down for DDOS.


Dear user,

We always inquire from the player detailed information on the similar cases when there is a problem with any game. This is purely done to better tackle your request as far as submitted the information is concerned. In your mail that you sent before we inquired this information you lacked information on these issue:

  • Time played (pending)
  • Balance before and after the issue occurred  (pending)
  • Provide screenshot (pending)

Our support team did assist you in providing the first help that was in the range of their competence. Generally, technical issues are forwarded to the technical department for detailed analysis and it takes time to have the quality response.

We are working on your issue and will get back to you as soon as we have the answer. Thank you.



LAST UPDATE

After reaching out to Support directly on this forum via PM, I was able to get some attention. Keep in mind, I've deposited over 150 BTC on this site since September 2015. It took 24 hours, 2 emails to Support, 3 contacts with Live Support, 3 Posts on BitcoinTalk, and 1 PM but they finally looked into my account and credited me correctly for my win,

Earlier I responded to support thanking him/her, and asking them if they wanted to compensate a VIP further, especially considering I would have hit the next number (#27) for nearly the max bet with a simply click of "reset" - which I absolutely would have done since I was still chasing, but the Admin / Support never responded, so I took that as a sign they didn't want to compensate me whatsoever, and that's fine - it's their decision.

So with the 2800 mBTC, I played a few more spins and lost, cause you know - Math.

I loved the live roulette here, but based on the difficulty getting any real support outside of wasting my time on this forum, timing issues with deposits and withdrawals, and how they mishandled this issue - I will not make another deposit on this site.

Paging Bitzino.com, Bitcoinrush.io, or CoinRoyale.com to get some Live Roulette so I can once again enjoy this game online.


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March 30, 2016, 12:14:06 AM
 #2625

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.


They said that they will come up with answer but nothing for a month.
It is easy question I do not know why it is taking so long.

Agree.

Not sure why Zeke is kissing so much FJ ass.

At least he's not making shit up like he did after the death of the hourly freerolls.

Edit: referring to this kinda of post

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

If you take time to think about your issues with me you would see it does not add up.
The memory I have about freerolls was I wanted them to continue running on the hour and you felt otherwise,you got your way and it was a difference in thinking. Not sure where I made shit up,maybe a opinion looks like that to you,I can not speak for you.

The quote you reference is in the same vein I ask you,I wanted clarity on the issue. He claimed to be a baller and thats usually what trolls do to make their views stronger,he posted a graph and it proves he was not. Now approaching me in pm land was not on side but,all I wanted was him to clarify his issue. It can be taken more seriously now,right? Or am I wrong on that as well.

So I did not get a answer from you about support? Tongue
Think you have a perception of me that will alter any responses,so just ignore my question and we can move on.

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██████████    <<  ● Play DICE! Win 1-5 btc just for 5 mins!  >>
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March 30, 2016, 12:19:40 AM
 #2626

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.


They said that they will come up with answer but nothing for a month.
It is easy question I do not know why it is taking so long.

Agree.

Not sure why Zeke is kissing so much FJ ass.

At least he's not making shit up like he did after the death of the hourly freerolls.

Edit: referring to this kinda of post

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

If you take time to think about your issues with me you would see it does not add up.
The memory I have about freerolls was I wanted them to continue running on the hour and you felt otherwise,you got your way and it was a difference in thinking. Not sure where I made shit up,maybe a opinion looks like that to you,I can not speak for you.

The quote you reference is in the same vein I ask you,I wanted clarity on the issue. He claimed to be a baller and thats usually what trolls do to make their views stronger,he posted a graph and it proves he was not. Now approaching me in pm land was not on side but,all I wanted was him to clarify his issue. It can be taken more seriously now,right? Or am I wrong on that as well.

So I did not get a answer from you about support? Tongue
Think you have a perception of me that will alter any responses,so just ignore my question and we can move on.

You said something along the lines of "Ever heard of Pokerstars?  If you did you would know how important freerolls are"

Which is ridiculous considering they are known for being in general anti-freerolls.  Especially for non depositing players.

And no, I did not contact support privately.  I dont even play on this site.

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.
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Zeke2345
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March 30, 2016, 01:03:30 AM
 #2627

Have you tried actual support Twitchyseal? Just curious if you would get farther there than who ever is running the thread.
Seems like they are not allowed to say to much or need to confirm before stating anything.


They said that they will come up with answer but nothing for a month.
It is easy question I do not know why it is taking so long.

Agree.

Not sure why Zeke is kissing so much FJ ass.

At least he's not making shit up like he did after the death of the hourly freerolls.

Edit: referring to this kinda of post

Every one complaining about withdrawls must be ballers,I have yet to have a transfer take more than 20 minutes.
Seems like there is some pretty good fud going on in this thread.

If you take time to think about your issues with me you would see it does not add up.
The memory I have about freerolls was I wanted them to continue running on the hour and you felt otherwise,you got your way and it was a difference in thinking. Not sure where I made shit up,maybe a opinion looks like that to you,I can not speak for you.

The quote you reference is in the same vein I ask you,I wanted clarity on the issue. He claimed to be a baller and thats usually what trolls do to make their views stronger,he posted a graph and it proves he was not. Now approaching me in pm land was not on side but,all I wanted was him to clarify his issue. It can be taken more seriously now,right? Or am I wrong on that as well.

So I did not get a answer from you about support? Tongue
Think you have a perception of me that will alter any responses,so just ignore my question and we can move on.

You said something along the lines of "Ever heard of Pokerstars?  If you did you would know how important freerolls are"

Which is ridiculous considering they are known for being in general anti-freerolls.  Especially for non depositing players.

And no, I did not contact support privately.  I dont even play on this site.

Was quite active in a league for pokerstars called PSO and they ran freerolls on the hour with monthly prizes. They set this up as a school with videos, coaches and a forum. The pokerstars would come interact and play. When I left they had this setup in different countries and was to encourage play.
I know this because I was a mod on the site and would bicker over ideas and promotions.
My tone may be a bit off in my comments but this is what I was trying to express.

Poker tables are still empty on this site, so hope they change it up. Freerolls with rake requirements would help.

End of the day I want all these sites to do well.
They are all going to have issues and hopefully grow and learn from their players.

██████████    YoBit.net - Cryptocurrency Exchange - Over 350 coins
█████████    <<  ● $$$ - $$$ - $$$ - $$$ - $$$ - $$$ - $$$   >>
██████████    <<  ● Play DICE! Win 1-5 btc just for 5 mins!  >>
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March 30, 2016, 06:09:47 AM
 #2628

Poker tables are still empty on this site, so hope they change it up. Freerolls with rake requirements would help.

There can always be an option for rake points which could be used for some special GTD tournament.  The other poker site has implemented this feature therefore this will encourage people to play at the table to get rake points. There is nothing better than getting points for buy in and try to win chips at the same time if you ask me
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April 01, 2016, 12:22:28 PM
 #2629

Just curious when is the winner of fortunejack video contest announced?
As stated in the contest page 1 April should be the day where the winner announced right?

I'm in 400,000 euros debt , dont help me , i rather die
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April 01, 2016, 12:38:50 PM
 #2630

Today I noticed that my recent history of dice bets will disappear after I refresh the page. Last week only I played and it is showing that old one and today one not showing. Is any one facing same issue?

Anyway I sent details to support team and waiting for the answer.  May it is small bug in the system.
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April 01, 2016, 03:56:12 PM
 #2631

The really Nice thing I found about this site is that they are really Punctual and user friendly. I encountered 2-3 times with this site and find very organised and user friendly. The last time i have encountered is there youtube video contest. They emailed and PMed me very in time. And this is great for a good site.


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April 01, 2016, 03:58:11 PM
 #2632

Today I noticed that my recent history of dice bets will disappear after I refresh the page. Last week only I played and it is showing that old one and today one not showing. Is any one facing same issue?

Anyway I sent details to support team and waiting for the answer.  May it is small bug in the system.

I dont have any issues with it but I'm curious if others do. The system has a few bugs here and there but otherwise works pretty flawlessly. Cant wait to see what else they do with it for sure haha

How to win against PayPal Chargeback/disputes guide :
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April 01, 2016, 04:19:39 PM
 #2633

wow.. i like FORTUNEJACK.COM
nice gambling....

user name: aw26

address: 1BfRKUQXqQeD1z4dTJfv3tc4tVLEbCNdCJ

good game.. Smiley
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April 01, 2016, 04:41:11 PM
 #2634

My andriod no longer works with this site,must have been a upgrade somewhere recently. Will check my computer later today and see if there are any issues there as well.

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April 01, 2016, 04:54:26 PM
 #2635

My andriod no longer works with this site,must have been a upgrade somewhere recently. Will check my computer later today and see if there are any issues there as well.
It works for me but it loads the desktop version not the mobile version, i hope it's fixed soon.
Patrice7
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April 01, 2016, 05:08:13 PM
 #2636

Today I noticed that my recent history of dice bets will disappear after I refresh the page. Last week only I played and it is showing that old one and today one not showing. Is any one facing same issue?

Anyway I sent details to support team and waiting for the answer.  May it is small bug in the system.

I dont have any issues with it but I'm curious if others do. The system has a few bugs here and there but otherwise works pretty flawlessly. Cant wait to see what else they do with it for sure haha

I have had the same problem.  Every time I log in I see very old bet history even after clearing the cache.
panjul07
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April 01, 2016, 05:39:30 PM
 #2637

wow.. i like FORTUNEJACK.COM
nice gambling....

user name: aw26

address: 1BfRKUQXqQeD1z4dTJfv3tc4tVLEbCNdCJ

good game.. Smiley

I think there is no one asking you to post your username and btc address in this thread, so what is your purpose of it?
Do you think that by saying that you love fortunejack so you will get some free btc?  Grin

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April 01, 2016, 09:13:05 PM
 #2638

wow.. i like FORTUNEJACK.COM
nice gambling....

user name: aw26

address: 1BfRKUQXqQeD1z4dTJfv3tc4tVLEbCNdCJ

good game.. Smiley

I think there is no one asking you to post your username and btc address in this thread, so what is your purpose of it?
Do you think that by saying that you love fortunejack so you will get some free btc?  Grin

Sounds like an April fools day joke victim  Grin

Nice try anyway.

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irfan_pak10
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April 01, 2016, 09:39:48 PM
 #2639

The really Nice thing I found about this site is that they are really Punctual and user friendly. I encountered 2-3 times with this site and find very organised and user friendly. The last time i have encountered is there youtube video contest. They emailed and PMed me very in time. And this is great for a good site.



But the things I dont like, I wasnt expecting that much low reward for this video i think, i was looking something big for sure, because the that large contest and 10 btc reward for the first winner and much for the other 30 participant. Unfortunately only 8 participated and i thought we can win big, that why i advertised my video much and bring some organic crypto related Viewers but the reward was only .03BTC seriously lol  Grin It doesnt matter much about money but Much about My Time that I gave. lol seriously




Its fine that you didnt choose me a winner in 33 members, but please dont give this type of explanation i hate this  Cool

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fullypak
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April 02, 2016, 12:17:14 AM
 #2640

Today I noticed that my recent history of dice bets will disappear after I refresh the page. Last week only I played and it is showing that old one and today one not showing. Is any one facing same issue?

Anyway I sent details to support team and waiting for the answer.  May it is small bug in the system.

I dont have any issues with it but I'm curious if others do. The system has a few bugs here and there but otherwise works pretty flawlessly. Cant wait to see what else they do with it for sure haha

I have had the same problem.  Every time I log in I see very old bet history even after clearing the cache.

That means I'm not the first person to face this issue. Did you ask support help that time?

If they know already means, they may be already looking into this issue and fixing soon. For me support team said that referred to technical team and will fix it soon. Hope they will fix it soon this bug for every one.
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