FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[mrmario13]

I hope that my withdrawal will appear after 2 weeks of waiting.

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[lite]

Also will be back with some fabulous updates about our Christmas promotions in a couple of hours, so keep your eyes on the thread and may luck be with you.

This is a good news, I hope it is not something like the usual deposit bonus + free spins with wagering requirement. I'm sure your players want something new type of promotion so please give us a unique promo
Anyway Merry Christmas to Fortunejack and all players. Wish the best luck on this Holly Day.

There will be more and more unique promos soon soon, I am on it and working to make BTCtalk people happy, cos you are the community we love and feel attached to.

Obviously, I will listen to your ideas, so you are welcome to post and engage in discussions all the time.

Cheers : )

I'm waiting for some unique promos.

I have an idea about promo/competition/giveaway, how about a raffle? we can have the raffle on dice game perhaps, on every 1 mBTC wager one gets a ticket and has a chance to win some awesome prize.

[milewilda]

I hope that my withdrawal will appear after 2 weeks of waiting.

Have you send support ticket or directly chat the support on the site regarding on your issue?  When it comes to these circumstances you should really follow up for sometime because there are really instances that theres a reason why on such delays. Hope you would get your withdrawal soon. Dont worry FJ will surely credit that.

Its good to see that Fortunejack do have an another promo for this holiday season which is a usual thing that they do 

[FortuneJack]

A life-changing payout is just a few consecutive rolls away! Starting December 23, 2017, the minimum Dice Progressive Jackpot is set at 6 BTC.



   The Progressive Jackpot in dice will be raised at 08:00 BST (server time)
   BTC is the only betting currency for which progressive jackpot in Dice will be raised.
   The odds of a successful role and odds of triggering the progressive jackpot are the same, except for Wednesday, when triggering the progressive jackpot requires 7 consecutive rolls of the same number instead of 8.
   The standard betting minimums for qualifying for the progressive jackpot apply.
   General bonus Terms and Conditions apply.

[panjul07]

A life-changing payout is just a few consecutive rolls away! Starting December 23, 2017, the minimum Dice Progressive Jackpot is set at 6 BTC.



   The Progressive Jackpot in dice will be raised at 08:00 BST (server time)
   BTC is the only betting currency for which progressive jackpot in Dice will be raised.
   The odds of a successful role and odds of triggering the progressive jackpot are the same, except for Wednesday, when triggering the progressive jackpot requires 7 consecutive rolls of the same number instead of 8.
   The standard betting minimums for qualifying for the progressive jackpot apply.
   General bonus Terms and Conditions apply.

Looks like a late announcement here, the 6btc started at 23rd but you announce it today (25th). I don't see an end date of this 6btc boosted jackpot, does it mean it will stay forever till someone hit the jackpot? Or you missed to announce the end date which means that the jackpot will back to the previous one (3btc+) as I remember if no one hit it during the promo period?

[marlboroza]

~
Looks like a late announcement here, the 6btc started at 23rd but you announce it today (25th). I don't see an end date of this 6btc boosted jackpot, does it mean it will stay forever till someone hit the jackpot? Or you missed to announce the end date which means that the jackpot will back to the previous one (3btc+) as I remember if no one hit it during the promo period?

Live support told me that jackpot will be 6btc until someone wins it (hopefully me). There is no end date.

[Hhampuz]

~
Looks like a late announcement here, the 6btc started at 23rd but you announce it today (25th). I don't see an end date of this 6btc boosted jackpot, does it mean it will stay forever till someone hit the jackpot? Or you missed to announce the end date which means that the jackpot will back to the previous one (3btc+) as I remember if no one hit it during the promo period?

Live support told me that jackpot will be 6btc until someone wins it (hopefully me). There is no end date.

That's great as I was just about to contact the live support myself . I'm hoping you win it too, I usually only play a few rolls of the dice game without trying to chase the jackpot.. Maybe I should do, give the slot machines a rest, we'll see. Let us know how it goes for you though .

[Dice0001]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

[FortuneJack]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

[broeken247]

like

[Dice0001]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

That was 8 hours ago David, Are you having a hard time getting a response from your own team?

I emailed Max, Contacted live support, Posted here... Yet none of you guys can reply!

I'm starting to think fortunejack have money problems, absolutely shocking I am treated this way!

[Hhampuz]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

That was 8 hours ago David, Are you having a hard time getting a response from your own team?

I emailed Max, Contacted live support, Posted here... Yet none of you guys can reply!

I'm starting to think fortunejack have money problems, absolutely shocking I am treated this way!

So did you try to talk to the live support? What was your issue, as you have not mentioned it yet..? I'm pretty sure FortuneJack are operating under specific working hours when it comes to certain things with the exception of live support always being there for you. You also have to know that David is not the boss of FortuneJack as he is the guy taking care of public relations and campaigns..

[Dice0001]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

That was 8 hours ago David, Are you having a hard time getting a response from your own team?

I emailed Max, Contacted live support, Posted here... Yet none of you guys can reply!

I'm starting to think fortunejack have money problems, absolutely shocking I am treated this way!

So did you try to talk to the live support? What was your issue, as you have not mentioned it yet..? I'm pretty sure FortuneJack are operating under specific working hours when it comes to certain things with the exception of live support always being there for you. You also have to know that David is not the boss of FortuneJack as he is the guy taking care of public relations and campaigns..

They owe me BTC5.777 I have contacted everyone I could possibly contact, I thought this was just a overlooked mistake, Until all contact went silent.

David, What is the excuse for this?

[Hhampuz]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

That was 8 hours ago David, Are you having a hard time getting a response from your own team?

I emailed Max, Contacted live support, Posted here... Yet none of you guys can reply!

I'm starting to think fortunejack have money problems, absolutely shocking I am treated this way!

So did you try to talk to the live support? What was your issue, as you have not mentioned it yet..? I'm pretty sure FortuneJack are operating under specific working hours when it comes to certain things with the exception of live support always being there for you. You also have to know that David is not the boss of FortuneJack as he is the guy taking care of public relations and campaigns..

They owe me BTC5.777 I have contacted everyone I could possibly contact, I thought this was just a overlooked mistake, Until all contact went silent.

David, What is the excuse for this?

So what kind of response did you get from Live Support when you've raised this issue?

Have you made sure that you have met all requirements if you had bonuses etc? I know it sucks when money gets stuck but give it a bit of time and it should get resolved!

[Dice0001]

This site!

I should have been emailed back within minutes of raising my issue yesterday. These guys can't even email me. The treatment of me as their customer is shocking.

Get management to email me back with a solution, Dice0001 is my username.

Get your act together guys! I will be waiting! 

Hey Dice0001,

David here What is your issue, let me check with supports team.

Cheers.

That was 8 hours ago David, Are you having a hard time getting a response from your own team?

I emailed Max, Contacted live support, Posted here... Yet none of you guys can reply!

I'm starting to think fortunejack have money problems, absolutely shocking I am treated this way!

So did you try to talk to the live support? What was your issue, as you have not mentioned it yet..? I'm pretty sure FortuneJack are operating under specific working hours when it comes to certain things with the exception of live support always being there for you. You also have to know that David is not the boss of FortuneJack as he is the guy taking care of public relations and campaigns..

They owe me BTC5.777 I have contacted everyone I could possibly contact, I thought this was just a overlooked mistake, Until all contact went silent.

David, What is the excuse for this?

So what kind of response did you get from Live Support when you've raised this issue?

Have you made sure that you have met all requirements if you had bonuses etc? I know it sucks when money gets stuck but give it a bit of time and it should get resolved!

This isn't the full chat, he went on to say in less than 12 hours someone who can actually do something about this major mistake will contact me, That was two days ago!
<sup>ALEXANDER
4:35 pm
Hello Dice0001. Thank you for contacting FortuneJack's support team. How may I help you?

DICE0001
I think you guys forgot to pay me?

ALEXANDER
Could you restate your concern?

DICE0001
I can't find payment of my last withdrawal

ALEXANDER
Hold on, please, I will check it for you.

DICE0001
it was never sent from fortunejack

ALEXANDER
I do not have full information regarding your withdrawal. I will check it and we will contact you as soon as there is any news.

DICE0001
what do you mean?

find out what's going on now

I'm not waiting for a email that won't come

ALEXANDER
As I mentioned I do not have information regarding your withdrawal. I must check it. As soon as there are any news we will contact you.

DICE0001
Do you work for fortunejack?

I don't understand how you don't have this information

ALEXANDER
I am support, I do not have information why some withdrawals are not approved. I will check it and as soon as I have any news I will contact you.

DICE0001
You can see my withdrawal is still pending?

But don't know why?

ALEXANDER
Correct.

DICE0001
Any idea how long I will have to wait for a reply?

ALEXANDER
I do not know. As soon as I have updates I will contact you, or any other support representative.

DICE0001
If you don't know who does?

this isn't some small issue

my withdrawal hasn't been paid for a really long time

I am worried that there is a problem with this casino

ALEXANDER
I know and when I find out why it is so, I will inform you.</sup>

[Hhampuz]

So when did you request the withdraw? Also you have to understand that any live support/support agents in general have no real power or can look in to anything specific with accounts as they are there to help you/us out with simple questions and issues. David has been talking about the new Fraud Department getting installed and up to speed so perhaps it's that? Erkans was in a similar situation as you with 9 BTC but he received his payment a few days ago. Also, would you mind taking a small screenshot of the amount you previously stated here and where it says "Pending"?

I've been playing with FJ for over 4 years and I've never had any major issues, I've been having to wait for my money when winning over 3 BTC but that's not been a huge concern of mine as with FIAT casinos I've had to wait weeks due to them needing me to send in documents that I am who I say I am etc. Be a bit patient and I'm sure this will be resolved soon!

[Bitinity]

Congrats to user di3el for hitting the jackpot (again). He seems to be the luckiest player ever for this dice jackpot, he hits it several times already which makes me so jealous with his luck. I tried to chase it in the last few days but no luck at all. Will keep on chasing it as it does not require me a big amount of money. Wish my luck will come soon

[FortuneJack]

DICE0001

We have experienced similar problems with user Erkans recently. The case is mostly identical and actually was from the same period of time. Due to new fraud control system, we are applying, withdrawals from that concrete period of time have been held for further examinations. You have nothing to worry if you think, your win was fair, Erkans already received 9BTC from us after successful completion of the investigating process. I would ask you for patience and understanding, the cases are one of the top priorities for our fraud control team and they have already solved one.

Please, understand that process might be a bit long, but I can assure you our fraud control team does everything to solve this tickets as soon as possible.

Cheers,
David.

[earthlingsf]

yay!  won luckyjack, (earthlingsf). finally after endless tries over the past couple years.. although its not the 100mbits  , 10bits is generous ..  ...  And if youre wondering, unfortunately my luck ran out when i  played the winnings ...  nonetheless thanks FJ..

[FortuneJack]

yay!  won luckyjack, (earthlingsf). finally after endless tries over the past couple years.. although its not the 100mbits  , 10bits is generous ..  ...  And if youre wondering, unfortunately my luck ran out when i  played the winnings ...  nonetheless thanks FJ..

yayyyy, sorry for your loss though (((

give me your username so I can deposit some free spins as an act of appreciation from us < 3