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Author Topic: [ANN] Mt.Gox provides clarity for your withdrawals.  (Read 892 times)
Mt.Gox Support
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April 27, 2012, 08:26:26 AM
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In an effort to further improve our customer experience, Mt.Gox today released an improvement to our Account History page that will give customers the ability to see the current status of their withdrawals, updated in real time.

Available for every withdrawal type excluding redeemable codes and Bitcoin to wallet withdrawals, this new feature adds a status field clearly displaying the current state of your transaction.

The most commonly reported concern that our customers have is that they are unsure where their withdrawn funds are as they are sent from Mt.Gox into the worldwide banking system. We hope that our small improvement to the site will be of assistance to those users who would like more information on how their money moves out of Mt.Gox.

As always, if you have any questions, comments or suggestions, please feel free to contact us at support@mtgox.com.

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions : https://mtgox.com/merchant
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April 27, 2012, 06:36:56 PM
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In an effort to further improve our customer experience, Mt.Gox today released an improvement to our Account History page that will give customers the ability to see the current status of their withdrawals, updated in real time.

Available for every withdrawal type excluding redeemable codes and Bitcoin to wallet withdrawals, this new feature adds a status field clearly displaying the current state of your transaction.

The most commonly reported concern that our customers have is that they are unsure where their withdrawn funds are as they are sent from Mt.Gox into the worldwide banking system. We hope that our small improvement to the site will be of assistance to those users who would like more information on how their money moves out of Mt.Gox.


I'm assuming part of what prompted the above is the current delays in Dwolla withdrawls.  To that end, can you comment on what kind of Dwolla backlog still exists?  If I were to request a Dwolla withdrawl today, when would it be processed?

thanks,
Sigg

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April 27, 2012, 06:44:09 PM
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If you wish to be really transparent, you need to provide the Swift transaction receipt for all wire withdrawals.

If you don't own the private keys, you don't own the coins.
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