ANTMINER S4 Discussion and Support Thread

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dmwardjr:
I had to get replacement fans for an S4.  Two of them failed on me.  The propellor with axel came out of it's socket on both of them [exposing the copper coils].

I decided to order some fans to have ready to replace failed fans in the future to avoid too much down time.  I also bought extension cables, as the cables that come with the fans are not up to 27 inches long [Needed for the furtherest fan in the back left of the unit].  I purchased three (3) Delta Electronics PFC1212DE 120x120x38mm Cooling Fan, 252.85 CFM, 5500 RPM, 66.5 dBA, 4.8 Amp, PWM Connector.  This fan comes fabricated from the manufacturer with a 4 pin connector.  Here is a picture of the fan:




The following is a video review of the fan to also show watts consumed at full speed:  approximately 51.2 watts at full speed (5500 RPM & 252.85 CFM).


https://www.youtube.com/watch?v=mXdAUuD-kC4

MyRig:
we are sorry to hear that, it may be a time for the Control PCB unit to be replaced.  Could be the control PCB itself or it could be the beagle bone or combination of both.

However, once in a very while...  the MicroSD card physically goes bad.  We have seen a few cases where simple MicroSD card replacement from a local store (kingstone or Sony 4GH) took care of the problem.

if another MicroSD card doesn't work, please proceed with the parts replacement via warranty.  support @ bitmain . zendesk . com

Thank you


Quote from: starsoccer9 on February 16, 2015, 04:19:03 PM

Quote from: BitmainWarranty on February 16, 2015, 02:02:46 AM

Please go to http://bitmain.zendesk.com  and go to S4 Download Section.  There are several version on bootable images you can use to restore S4 MicroSD card.

you can use the free software called HDD Guru Raw Disk Copy

http://hddguru.com/software/HDD-Raw-Copy-Tool/

http://hddguru.com/software/HDD-Raw-Copy-Tool/HDDRawCopy1.10Setup.exe



Quote from: starsoccer9 on February 16, 2015, 01:59:39 AM

Using windows, is there software to flash the S4 image? I cant seem to find any software. I looked at windows disk imager but it only takes .img files



I tried this, it still did not work. I cant connect to it at all, but both LED are Green and the LCD screen is lit up just blank

klondike_bar:
Quote from: BitmainWarranty on February 17, 2015, 03:32:33 AM

we are sorry to hear that, it may be a time for the Control PCB unit to be replaced.  Could be the control PCB itself or it could be the beagle bone or combination of both.

However, once in a very while...  the MicroSD card physically goes bad.  We have seen a few cases where simple MicroSD card replacement from a local store (kingstone or Sony 4GH) took care of the problem.

if another MicroSD card doesn't work, please proceed with the parts replacement via warranty.  support @ bitmain . zendesk . com

Thank you



I would say this is prone to happening, and with the S2 Ive replaced the SD card twice. Other RPI/BBB-controlled ASICs (BTCgarden, rockminer, bitfury) all have the same problem - SD cards dont always handle reboots or power 'blips' well.

starsoccer9:
Quote from: BitmainWarranty on February 17, 2015, 03:32:33 AM

we are sorry to hear that, it may be a time for the Control PCB unit to be replaced.  Could be the control PCB itself or it could be the beagle bone or combination of both.

However, once in a very while...  the MicroSD card physically goes bad.  We have seen a few cases where simple MicroSD card replacement from a local store (kingstone or Sony 4GH) took care of the problem.

if another MicroSD card doesn't work, please proceed with the parts replacement via warranty.  support @ bitmain . zendesk . com

Thank you


Quote from: starsoccer9 on February 16, 2015, 04:19:03 PM

Quote from: BitmainWarranty on February 16, 2015, 02:02:46 AM

Please go to http://bitmain.zendesk.com  and go to S4 Download Section.  There are several version on bootable images you can use to restore S4 MicroSD card.

you can use the free software called HDD Guru Raw Disk Copy

http://hddguru.com/software/HDD-Raw-Copy-Tool/

http://hddguru.com/software/HDD-Raw-Copy-Tool/HDDRawCopy1.10Setup.exe



Quote from: starsoccer9 on February 16, 2015, 01:59:39 AM

Using windows, is there software to flash the S4 image? I cant seem to find any software. I looked at windows disk imager but it only takes .img files



I tried this, it still did not work. I cant connect to it at all, but both LED are Green and the LCD screen is lit up just blank



Hello,

I have tried switching out the sd card as well as the beagle bone black. Neither has worked.

bittalc1:
Now this i call good support,i got my replacement fan today, it was sent on 13 feb. Thanks BITMAIN for the fast response and fast shipping!!! My miner is happy again :D

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