Although they had shut down their site once but now active again. Their merchants list has not been updated to reflect this suspension and it seems meaningless though. Are they still trying to do something to solve this issue?
I guess not really as they are not communicating with their customers. They are not even able to publish at least some status updates. Myself I would consider Egopay a scam and if they are trying to investigate this issue then this is a very poor, slowly and unprofessional support.