SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014

[MoneroWorld]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

[1713242220]

1713242220

[1713242220]

1713242220

[1713242220]

1713242220

[HeRetiK]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

Apart from some short spurts of activity SafeDice's support is one of the worst, but so far has always come through. I know it sucks but give it some time.

You just need to contact admin and get your account unlocked

Oh, you mean like what I've been doing for a month and received no response so far?

Then again admin might of course have left the building, always hard to tell with SafeDice unfortunately. Last post was about 10 days ago which is still within SafeDice's regular activity intervals though, so I wouldn't worry too much. Despite the lack of support SafeDice has a good track record so far.

[Juggy777]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

Apart from some short spurts of activity SafeDice's support is one of the worst, but so far has always come through. I know it sucks but give it some time.

You just need to contact admin and get your account unlocked

Oh, you mean like what I've been doing for a month and received no response so far?

Then again admin might of course have left the building, always hard to tell with SafeDice unfortunately. Last post was about 10 days ago which is still within SafeDice's regular activity intervals though, so I wouldn't worry too much. Despite the lack of support SafeDice has a good track record so far.

The last post of the admin was where he states he's working on bringing the site back on track, then he acknowledges that site is up but many queries are left. I think it's fair to wait for him to respond. Their support is slow but I'm sure it'll come back soon, I haven't seen anyone complain about them being cheated, so I feel you could give them the benefit of the doubt. Do update here once your issue is solved, which I feel it should be done very soon.

[MoneroWorld]

It's over 2 days and my Monero deposit is still not credited.

Now I know why it's called "safe" - you can't gamble with your money.

[adaseb]

It's over 2 days and my Monero deposit is still not credited.

Now I know why it's called "safe" - you can't gamble with your money.

lol that made my chuckle.

In all honestly I would avoid using Monero, I had nothing but issues with that currency and Safedice always has some form of issues with XMR.

The site is not a scam. My guess is that the admin works full time and probably has a family and doesn't have enough time to devote to this site.

In the past many people had these issues many times prior.

[adrianc1]

Hello,
I have made some Deposits already and they all went smooth and when i made these 2 last deposits shown on the picture after 1 confirmation from both. It somehow automatically withdraw my money and sent it off somewhere else.  
My Deposit Address is  1Azt1z22mJ75Bvw4vJq5i5p5CnfuBPjqjc
The 2 transactions made
https://btc.com/323c3bff12265f5d2b19411ced70184278e133fb7ad997ac46ec7ee1cf3654c1
https://btc.com/49f5c9da4a4dac716819e89b6602d4724954f9d05611ebaad269819af2513da0

and it just took the money here? https://btc.com/72b1057fbb6276d243819bf167cbf482941344b9d1a Maybe you guys can figure out what happened :9 really like the service and now i lost my money

Regards,
Adrian

https://image.ibb.co/e3uRQc/safe_dice.jpg

***BTW Already sent them an email, maybe someone will know the answer

[lite]

Hello,
I have made some Deposits already and they all went smooth and when i made these 2 last deposits shown on the picture after 1 confirmation from both. It somehow automatically withdraw my money and sent it off somewhere else.  
My Deposit Address is  1Azt1z22mJ75Bvw4vJq5i5p5CnfuBPjqjc
The 2 transactions made
https://btc.com/323c3bff12265f5d2b19411ced70184278e133fb7ad997ac46ec7ee1cf3654c1
https://btc.com/49f5c9da4a4dac716819e89b6602d4724954f9d05611ebaad269819af2513da0

and it just took the money here? https://btc.com/72b1057fbb6276d243819bf167cbf482941344b9d1a Maybe you guys can figure out what happened :9 really like the service and now i lost my money

Regards,
Adrian



***BTW Already sent them an email, maybe someone will know the answer

It looks like a sophisticated virus/malware maybe withdrew BTC from your account, your PC is compromised/infected. fire up an updated antivirus and do a full scan on your PC (to know for sure) or install a fresh OS. also don't use/open any of your wallets, until virus is removed or you've installed a fresh OS. there's nothing you can do to get your BTC back, sorry for your loss.  

[BTCevo]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

You just need to wait him back, he does not scam people money, just got some slow respond support. I do not know why he does it like that way but it seems people still give him some trust to invest big amount of coin. If he really run away your money I think many investors will complain but until this day? There is no single complain for investors. Give him some time to proceed your issue

[alphastar]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

You just need to wait him back, he does not scam people money, just got some slow respond support. I do not know why he does it like that way but it seems people still give him some trust to invest big amount of coin. If he really run away your money I think many investors will complain but until this day? There is no single complain for investors. Give him some time to proceed your issue

I've been waiting over a month for a simple password change. Meanwhile I have btc in my safedice account that I can't access.
Not to mention that since I've been locked out, I couldn't manage that BTC, and it has now dropped drastically in value.
A week delay for response is bad, but acceptable. Over a month? Absolutely ridiculous.

[MoneroWorld]

My account is finally credited, but now I can't withdraw, because:

Something went wrong, hot wallet may be empty please be patient or contact us via email in the FAQ section.




EDIT:

Days later, I was finally able to withdraw my money.

[adaseb]

Admin is gone. This site is dead.

How do you know? I think OP is just slow at respond people on thread but in the end he always fix everything, although it is not as fast as other site. But overall I really like how they manage people issues around. And if you have any issues, you should try to contact their admin, not just spam this thread

I know because it's 30 hours and my Monero deposit is not credited. I have emailed him yesterday, no reply...

You just need to wait him back, he does not scam people money, just got some slow respond support. I do not know why he does it like that way but it seems people still give him some trust to invest big amount of coin. If he really run away your money I think many investors will complain but until this day? There is no single complain for investors. Give him some time to proceed your issue

I've been waiting over a month for a simple password change. Meanwhile I have btc in my safedice account that I can't access.
Not to mention that since I've been locked out, I couldn't manage that BTC, and it has now dropped drastically in value.
A week delay for response is bad, but acceptable. Over a month? Absolutely ridiculous.

I don't know whether you are new to cryptos or not. But if you were around in 2015 or so you wouldn't have these issues because back then there wasn't a huge inrush of new accounts and huge support tickets.

It's not only this site. There are many other Bitcoin gambling sites that have these issues. Look how many exchanges have issues for months and months. Some exchanges had to basically block new accounts because they couldn't handle the extra load.

My advice is just to keep on waiting a little longer

[tiendientuvn.net]

Please reply to the email I sent you email to solve the problem thanks to my safedice.
But you have not responded to me for nearly a day, no two emails I only send a single email because I know you do not like spam. Reply email me

[qwertyy]

Hello there. I had an account ending like this: -84987 and now I have it -84990. Is this a scam? I can't access my money that I won. I can give you proofs of being me. You are not responding at e-mails. What the hell is this?
L.E.: From what I can see, the OP hasn't been online for several weeks. Is there any way we can get back our won money? Or something?
L.E.2: Received an e-mail reply from the OP. Hope everything will go well in the end.

[alphastar]

45 days waiting for a reply to my emails...

[qwertyy]

Everything solved, I even withdrew my BCH from the website. It was my fault that I did not registered. Btw, you should update the BCH withdraw system, it's using the Legacy type.

[SafeDice]

45 days waiting for a reply to my emails...

Hi Alpha, please resend me the email if I haven't reply to your email. I promise I'll response in 24 hours.

Hello there. I had an account ending like this: -84987 and now I have it -84990. Is this a scam? I can't access my money that I won. I can give you proofs of being me. You are not responding at e-mails. What the hell is this?
L.E.: From what I can see, the OP hasn't been online for several weeks. Is there any way we can get back our won money? Or something?
L.E.2: Received an e-mail reply from the OP. Hope everything will go well in the end.

We assign a temporary username for you so you can sign in without setting unique username and password. You'll need to save your secret link to reaccess your account, or set up username and password to be more secure.

Please reply to the email I sent you email to solve the problem thanks to my safedice.
But you have not responded to me for nearly a day, no two emails I only send a single email because I know you do not like spam. Reply email me

I believe I have solved your issue.

My account is finally credited, but now I can't withdraw, because:

Something went wrong, hot wallet may be empty please be patient or contact us via email in the FAQ section.




EDIT:

Days later, I was finally able to withdraw my money.

I guess you were talking about monero.

To all monero users, I apologize for the repeated issue, as you may have realized monero node is somewhat unstable in comparison to BTC, BCH, and BTG currency. We are trying to keep the node up but sometime we encounter new issue. I guarantee that at the end you'll receive your coin but if you encounter issue, please be patient.

All monero deposit and withdrawal should have worked normally in the last 2 - 3 days, I checked this myself, please let me know if you still have any XMR related issue.

[alphastar]

45 days waiting for a reply to my emails...

Hi Alpha, please resend me the email if I haven't reply to your email. I promise I'll response in 24 hours.

Hi, I've resent the email a few minutes ago, and added a screenshot of the transaction.

[Kiritsugu]

Has anyone played here recently (within the past few days or less than a week) with BTC?  What was your experience like?

Also, does SD have a built-in autobetter?  How are bet speeds?

[Kiritsugu]

Has anyone played here recently (within the past few days or less than a week) with BTC?  What was your experience like?

Also, does SD have a built-in autobetter?  How are bet speeds?

I totally forgot I had an account at SD, I haven't played there since 2015 LOL.  If someone could still answer my questions though, I'd appreciate it.

[Kiritsugu]

I guess I'm already having a small issue: I made a deposit of 0.005 BTC, and after 1 confirmation, it still doesn't reflect in my balance - could the Admin/Support look into this please?  Account name is: Randall

Thanks!

Edit: It showed up, thanks!