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Author Topic: missing deposit and no answer from c-cex for 36+ hours  (Read 2006 times)
erwin45 (OP)
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November 23, 2014, 06:16:04 AM
 #1

as the title says

im missing deposit of my GIMPcoin

from address

GbqqARS12WNKdTLn59G8J3GGbLJfWyWXQ9

to address (c-cex)

GMD7iRRzPvhyZah6rowV3RZ2vvVhkGS99K

with transaction id

2b132faf26406709e3d70d029d7e865a44b19bc5cbde45e4427fd4ee2f907cb2

I hope pride notice this, im growing tired posting support ticket there
3 support ticket and none got answer yet

PS : not trying to FUD just trying to get my coins back Smiley thanks





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erwin45 (OP)
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November 23, 2014, 06:26:18 AM
 #2

hope anyone of c-cex notice this and solve this ASAP Cheesy thx

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November 23, 2014, 06:42:18 AM
 #3

as the title says

im missing deposit of my GIMPcoin

from address

GbqqARS12WNKdTLn59G8J3GGbLJfWyWXQ9

to address (c-cex)

GMD7iRRzPvhyZah6rowV3RZ2vvVhkGS99K

with transaction id

2b132faf26406709e3d70d029d7e865a44b19bc5cbde45e4427fd4ee2f907cb2

I hope pride notice this, im growing tired posting support ticket there
3 support ticket and none got answer yet

PS : not trying to FUD just trying to get my coins back Smiley thanks






Might take ccex a few days and a couple annoying conversations, but they have always come through for me.

twitter @antiiclimax
erwin45 (OP)
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November 23, 2014, 06:45:50 AM
 #4

as the title says

im missing deposit of my GIMPcoin

from address

GbqqARS12WNKdTLn59G8J3GGbLJfWyWXQ9

to address (c-cex)

GMD7iRRzPvhyZah6rowV3RZ2vvVhkGS99K

with transaction id

2b132faf26406709e3d70d029d7e865a44b19bc5cbde45e4427fd4ee2f907cb2

I hope pride notice this, im growing tired posting support ticket there
3 support ticket and none got answer yet

PS : not trying to FUD just trying to get my coins back Smiley thanks






Might take ccex a few days and a couple annoying conversations, but they have always come through for me.

ahh i see, but none is being answered yet, its pretty annoying, and mod isnt there even if there is mod in the chat they just gone AFK, i dont even know why pride hire them anyway, i hope pride see this

hero18688
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November 23, 2014, 08:15:31 AM
 #5

I have not logined c-cex for a week.Yesterday when I login,it said my 2FA code is wrong.I swear I've never regenerated my 2FA code there.They have not reply to my ticket yet!

erwin45 (OP)
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November 23, 2014, 08:35:21 AM
 #6

I have not logined c-cex for a week.Yesterday when I login,it said my 2FA code is wrong.I swear I've never regenerated my 2FA code there.They have not reply to my ticket yet!

hope they reply your ticket soon mate

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November 23, 2014, 09:01:36 AM
 #7

Just out of curiosity, why did you redact the amount, and then list the Txid? The block explorer will reveal the amount anyway.  Huh
erwin45 (OP)
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November 23, 2014, 01:10:05 PM
 #8

Just out of curiosity, why did you redact the amount, and then list the Txid? The block explorer will reveal the amount anyway.  Huh

ahh i just noticed it since you pointed it out Cheesy lol

still no answer from support or from pride
wonder whats the moderator in their chat for

they just online, saying goodmorning and some random stuff and go AFK,

still waiting for support / pride here

catlinhappy
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November 25, 2014, 05:16:26 PM
 #9

Discuss with them over the chat on their website, just ask for c-cex staff while chatting someone will surely respond to you.

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November 26, 2014, 03:02:45 AM
Last edit: November 26, 2014, 03:16:06 AM by HourlyMonitor
 #10

Me too:

I can not log in to the my c-CEX account from 22/11/2014.

Problem in login: "User not found"

http://s11.imgserve.net/images/small/2014/11/25/54753e30146c3.JPG

Problem in Withdraw

Successful withdrawal notice
http://s11.imgserve.net/images/big/2014/11/25/54753e319410a.JPG

And My Payeer Acount:
http://s11.imgserve.net/images/big/2014/11/25/54753e31d8818.JPG

Im sent Ticket in c-cex, message on bitcointalk, twitter page, facebook page, skype and do not receive answers  Huh

http://s11.imgserve.net/images/small/2014/11/25/54753e307ce55.JPG

http://s11.imgserve.net/images/small/2014/11/25/54753e30c1843.JPG

http://s11.imgserve.net/images/small/2014/11/25/54753e310fd47.JPG

http://s11.imgserve.net/images/small/2014/11/25/54753e31530f2.JPG

Many tickets were sent over 50+ hours I still have not received the answer to my problem  Angry

Support to bad!
hero18688
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November 26, 2014, 10:50:39 AM
Last edit: November 26, 2014, 11:42:14 AM by hero18688
 #11

I have not logined c-cex for a week.Yesterday when I login,it said my 2FA code is wrong.I swear I've never regenerated my 2FA code there.They have not reply to my ticket yet!

hope they reply your ticket soon mate
I have not got their reply for my issue over 3 days!!!
Only the Pride's copy&paste reply:


In bitrex or cryptsy case,they at least will send a letter to confirm they have receive the ticket.But cex won't.

patronis
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November 28, 2014, 02:51:20 PM
 #12

I made yesterday evening a deposit on C-CEX and it didnt go thru, i left 2 messages and i havent got a reply

SNi4HFwERUG4wM2oPs3Q7yFp9YpKHNFYim id ticket

http://balls.blockexplorer.cc/address/SNi4HFwERUG4wM2oPs3Q7yFp9YpKHNFYim proof

I think they r doing a BALLS staking scam because in the chatroonm i just found out that sevral people cant get there deposit of BALLS thru.

Im a first time user and last for sure , but i have to say there costumer service is dogshit. I advice AVOID C-CEX
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