[ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill

[cdogan]

Sehr geehrte Mitglieder,

Heute möchte ich auch meinen Senf dazu abgeben.
Es lief mit Bitpanda alles bestens!

Ich habe bisher nur gute Erfahrungen machen können, alles lief schnell und sauber ab.

Nun zum Problem:

Seit gestern Abend, bis zu diesem Zeitpunkt, wurde KEINE Zahlung auf mein Neteller Konto aufgegeben, obwohl schon mehr als 15 Stunden vergangen sind. Als Zeitangabe wurde 30 Minuten benutzt.

Nachrichten vom Support erhalte ich leider nicht mehr.
Ich hoffe, dass sich alles zum positiven wendet.

Es handelt sich hierbei um die Bestell-ID: 6320118030184547623

Ich hoffe, dass sich die Sache klärt.
Ich weis nicht, ob das ein allgemeines Problem ist. Derzeit würde ich die Auszahlung auf Neteller nicht empfehlen.

Sollte sich alles wieder in's positive wenden, werde ich selbstverständlich meinen beitrag hierzu editieren.

Mit freundlichen Grüßen,
C. Dogan

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[nunogil]

yes try now
same stupid thing
no one in my contry will buy or waste 100€ passport for verify account here

I also want to use Bitpanda but since I'm also from Portugal I must support @helmax.

It's the first time I see any BTC website not accepting a Government ID. Every single site accepts our national ID as identity proof as it is also valid for traveling inside Europe/Shengen space.

You really should look into this subject. A passport is only required to travel abroad/outside shengen space and it costs 100€.

[laionel]

Hello Bitcoin Community,

https://i.imgur.com/Wqop8GF.png?1

My Name is Paul Klanschek and I am the Co-Founder and CEO of Coinimal GmbH, a young start-up Company located in Vienna, Austria.

Website: https://www.bitpanda.com

Social Media:
Facebook: https://www.facebook.com/BitPanda
Twitter: https://twitter.com/bitpandacom

Our philosophy: We want to offer the Bitcoin Community a service that is more convenient than everything that currently exists, while still conducting our business within the legal framework to protect our customers and ourselves.This service allows you to buy BTC, NXT, DOGE, LTC and PPC and receive them within minutes on your cryptowallet. The nature of this service allows us to never hold customer funds and because of that, we can exclude any risk for our customers.

Offered Security Features:

• SSL Certificate
• 2 Factor Authentification
• Userdata is always encrypted
• TREZOR Coldstorage
• Different Servers for Web and Wallets
• SMS Verification

Our Payment Providers:

• Visa
• Mastercard
• Skrill
• OKPay
• PayPal
• SOFORT Überweisung (Sofort AG)
• NETELLER
• SEPA (European Bank Transfer)
• EPS (Austrian Instant Bank Transfer)
• Skrill OBT (Online Bank Transfer)

https://i.imgur.com/6t6O201.png

Coins you can BUY/SELL:

• BTC - Bitcoin
• NXT- Nextcoin
• ETH - Ethereum

- Your BitPanda Team!


This company has bad service also not refund

[Klaasbit]

Smooth talk but I'm still waiting since 31/10 to receive funds or an explanation. All they say is wait till Monday and see what happens then
Help desk is very very slow





uote author=TwinWinNerD link=topic=878727.msg9700551#msg9700551 date=1417373056]

Hello Bitcoin Community,

https://i.imgur.com/Wqop8GF.png?1

My Name is Paul Klanschek and I am the Co-Founder and CEO of Coinimal GmbH, a young start-up Company located in Vienna, Austria.

Website: https://www.bitpanda.com

Social Media:
Facebook: https://www.facebook.com/BitPanda
Twitter: https://twitter.com/bitpandacom

Our philosophy: We want to offer the Bitcoin Community a service that is more convenient than everything that currently exists, while still conducting our business within the legal framework to protect our customers and ourselves.This service allows you to buy BTC, NXT, DOGE, LTC and PPC and receive them within minutes on your cryptowallet. The nature of this service allows us to never hold customer funds and because of that, we can exclude any risk for our customers.

Offered Security Features:

• SSL Certificate
• 2 Factor Authentification
• Userdata is always encrypted
• TREZOR Coldstorage
• Different Servers for Web and Wallets
• SMS Verification

Our Payment Providers:

• Visa
• Mastercard
• Skrill
• OKPay
• PayPal
• SOFORT Überweisung (Sofort AG)
• NETELLER
• SEPA (European Bank Transfer)
• EPS (Austrian Instant Bank Transfer)
• Skrill OBT (Online Bank Transfer)

https://i.imgur.com/6t6O201.png

Coins you can BUY/SELL:

• BTC - Bitcoin
• NXT- Nextcoin
• ETH - Ethereum

- Your BitPanda Team!
[/quote]

[Blue777]

is not availble in china

[TwinWinNerD]

.

Please submit a ticket, we can't help you here otherwise. All refunds are done already, so I don't know what could be the issue.

Regards

[ynef]

I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

[BitPanda.com]

I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

[ynef]

I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

Okay I sent you the message. Also FIY I was unable to send a support ticket from my account due to some weird error. I had to log out for that, but I used the same email address.

*edit*
Wow! The order was almost immediately completed and they even gave me a 5 eur voucher for my next order for the delay!

Thank you.

[BitPanda.com]

I sent Coins with miner's fee like always, but this time it is stuck in Unconfirmed status for more than 10 minutes. The order was canceled automatically Please advise what to do next. I have already contacted support.

*edit*
The transaction is confirmed now. No idea why it took so long because I paid the recommended fee. Please can you continue my order? It shows up as canceled.

It's sometimes the case that the bitcoin network is overloaded with transactions and this means delays. Let me know your BitPanda E-Mail-Adress by pm so I can search for your ticket if the problem still exists.

Okay I sent you the message. Also FIY I was unable to send a support ticket from my account due to some weird error. I had to log out for that, but I used the same email address.

*edit*
Wow! The order was almost immediately completed and they even gave me a 5 eur voucher for my next order for the delay!

Thank you.

Glad that it worked out. We hope for a good user experience in the future also.

Best regards,
Sebastian
Team BITPANDA

[dimp]

Hi all,
i'd like to buy bitcoins with neteller wallet cause since yesterday 11/25 net+ cards service is no longer available in non CEPA countries.

In bitpanda  i'm requested to verify : "We can't process your order because your Limits are too low. Please increase your verification level!"

when trying bronze verification i get this : "Sorry, our service is not available in your country, yet."
Do you plan to add Tunisia in list of supported countries?
thank you

[BitPanda.com]

Hi all,
i'd like to buy bitcoins with neteller wallet cause since yesterday 11/25 net+ cards service is no longer available in non CEPA countries.

In bitpanda  i'm requested to verify : "We can't process your order because your Limits are too low. Please increase your verification level!"

when trying bronze verification i get this : "Sorry, our service is not available in your country, yet."
Do you plan to add Tunisia in list of supported countries?
thank you

We are sorry but at the moment there are no plans to support Tunisia. So you will not be able to verify yourself further as you are.

Best regards,
Sebastian
Team BITPANDA

[dimp]

Thank you for the reply, just inform us if there is any change.
Most Neteller users had a virtual card for purchases on commercial sites and gambling, some of them were using plastic cards for withdraw their earnings.Not supporting Tunisia is missing an opportunity of thousands of potential customers.

[BitPanda.com]

Thank you for the reply, just inform us if there is any change.
Most Neteller users had a virtual card for purchases on commercial sites and gambling, some of them were using plastic cards for withdraw their earnings.Not supporting Tunisia is missing an opportunity of thousands of potential customers.

Of course we will inform the bitcoin community for changes like accepting new countries.

best regards,
Sebastian
Team BITPANDA

[AvL42]

I'm a bit unhappy about "Amazon" being the default choice for payouts.

I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.

Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?

[TwinWinNerD]

I'm a bit unhappy about "Amazon" being the default choice for payouts.

I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.

Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?

Thanks for the feedback. Will be likely changed soon.

As for choosing the wrong option, there is still the two steps that follow, so don't worry

Regards

[AvL42]

Thanks a lot for this fast reply. I'll be more relaxed now... :-)

I'm a bit unhappy about "Amazon" being the default choice for payouts.

I have that fear that once I decide to sell my btc balance with that "alles verkaufen" button, I'll probably forget to select "sepa", and essentially throw away all my money.

Is there a way to pre-configure my personal preferred payout option (didn't find such a setting), or does Amazon require them being the default?

Thanks for the feedback. Will be likely changed soon.

As for choosing the wrong option, there is still the two steps that follow, so don't worry

Regards

[frediiii]

Are you planning on adding XMR to the platform?

No, not right now.

Regards

Any change in that policy?

[TwinWinNerD]

Are you planning on adding XMR to the platform?

No, not right now.

Regards

Any change in that policy?

No, and it's unlikely that we will add it in the near future.

Regards

[shannen87]

Hello, I was wondering if you were planning to add PayPal as a payment method to buy BTC from your site. Thank you.