Bitcoin Forum
June 24, 2017, 02:10:25 AM *
News: Latest stable version of Bitcoin Core: 0.14.2  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: BitInstant not responding to support emails  (Read 976 times)
hamlin
Newbie
*
Offline Offline

Activity: 5


View Profile
June 22, 2012, 11:08:24 PM
 #1

I have used them before and it was indeed 'instant', but I did $1200 in deposits with them yesterday and I still haven't received anything from them! Nor have they responded to my support email, which is really troubling, especially since I see the USD buy value constantly going up Sad

Can someone from BI please get back with me?

Haley
You can see the statistics of your reports to moderators on the "Report to moderator" pages.
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1498270225
Hero Member
*
Offline Offline

Posts: 1498270225

View Profile Personal Message (Offline)

Ignore
1498270225
Reply with quote  #2

1498270225
Report to moderator
1498270225
Hero Member
*
Offline Offline

Posts: 1498270225

View Profile Personal Message (Offline)

Ignore
1498270225
Reply with quote  #2

1498270225
Report to moderator
Hexadecibel
Human Intranet Liason
VIP
Hero Member
*
Offline Offline

Activity: 561


I still <3 u Satoshi


View Profile
June 22, 2012, 11:42:09 PM
 #2

Quote
If you have made a deposit and it has not been processed please contact our office.
Trustcash Holdings, Inc.
3399 Peachtree Road, Suite 400 Atlanta, Georgia 30326
Telephone: 800-489-8160
Email: info@trustcash.com
http://www.trustcash.com

Avoid the Censored /r/Bitcoin on Reddit.
/r/BTC allows open discussion, and public moderation logs.
Read Satoshi's White paper: http://nakamotoinstitute.org/bitcoin/
thoredy
Jr. Member
*
Offline Offline

Activity: 33



View Profile
June 23, 2012, 01:07:37 AM
 #3

I've used their service several times so I can really say that they make an instant payment. Now you have to see if the place where you made the transfer had sufficient reserves. For example, I had to transfer my money from MT.Gox to BTC-e and the last (BTC-e) had no bitisntant-reserve of money, so I had to wait the Support of BTC-e to put more money for everyone made the same transaction(MT.Gox to BTC-e). But this one was my fault for not having seen BTC-e total reserve of bitinstant system. Send an email to them if it's no the case.
https://www.bitinstant.com/contact
For support, please contact
support@bitinstant.com

"That's it! See, at first I thought it was hate, too. Hate was all I knew, it built my world, it imprisoned me, taught me how to eat, how to drink, how to breathe. I thought I'd die with all my hate in my veins. But then something happened. It happened to me... just as it happened to you."  V

18CVCYLYMGDWBjBHqX6yWhxYHhzMYFz8MB - Feel free
Stephen Gornick
Legendary
*
Offline Offline

Activity: 2198



View Profile
June 23, 2012, 01:21:36 AM
 #4

I have used them before and it was indeed 'instant', but I did $1200 in deposits with them yesterday and I still haven't received anything from them!

You could try their IRC support.  Click on the "Need help" graphic:
 - https://www.bitinstant.com/contact

hamlin
Newbie
*
Offline Offline

Activity: 5


View Profile
June 23, 2012, 03:03:16 AM
 #5

Problem seems to have been solved! For the record, it was my error. I deposited exactly one cent more than I was supposed to Smiley
soulstice123
Newbie
*
Offline Offline

Activity: 1


View Profile
August 08, 2012, 03:02:30 AM
 #6

hey Hamlin, i'm having this exact same problem right now, i gave 3 more cents than I should have. I"m wondering how you got it fixed, i've tried emailing them and everything as well.
thank you for your help!!
bbit
Legendary
*
Offline Offline

Activity: 1288

Bitcoin


View Profile
August 08, 2012, 03:09:48 AM
 #7

Don't worry Charlie will get to you!  (eventually....) lol
Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!