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Author Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/)  (Read 64100 times)
Gifted
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June 13, 2016, 11:23:40 PM
 #621

Xapo... im trying to use your API to get non xapo btc addresses balance but after i coded it it says {"error_description": "You are not allowed", "error_code": 1}


Here is the url i am testing it on   http://www.bitcoinfaucetexchange.com/Balance-non-Xapo-Faucet-Users.php

 Here is the code im using


  
Code:
<?php
if(isset($_POST['checkBalance'])){
$addyBalance trim($_POST['addyBalance']);
  if(empty(
$addyBalance)){
   
$output "Please enter an address";
  } else {
   
$ch curl_init();
   
curl_setopt($chCURLOPT_URL"https://v2.api.xapo.com/addresses/".$addyBalance);
   
curl_setopt($chCURLOPT_RETURNTRANSFERTRUE);
   
curl_setopt($chCURLOPT_HEADERFALSE);
   
curl_setopt($chCURLOPT_HTTPHEADER, array(
     
"Authorization: Bearer 5a546edd-ad72-49e0-****-****64c59c80"
   
));
   
$response curl_exec($ch);
   
//$output = "Balance: ".$response["accrued_balance"];
  
}
  
print_r($response);
}

?>

<html>
<form method="post">
Address: <input type="text" name="addyBalance"><br>
<input type="submit" value="Check Balance" name="checkBalance">
</form>
</html>
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June 14, 2016, 10:27:22 AM
 #622

I sent few email to support about my issues with site etc...they never answered!
Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."

Fuck xapo, I'm out!
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June 14, 2016, 10:56:44 AM
 #623

I sent few email to support about my issues with site etc...they never answered!
Ystday I wrote them I want my account deleted, they answer in 5 min: "We're sorry you go, bla bla bla..."

Fuck xapo, I'm out!
The reason is most likely this: they have no idea how to resolve your earlier problem hence they didn't respond at all.
But from what I know Xapo (and any other service, tbh) has standardized and automatic answer ready for customers who want to quit.


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June 15, 2016, 01:07:26 AM
 #624

12 times trying to contact but no response i just want to change my phone number .i  cant open my xapo account  my old phone number is expired :3

Y U MAD AT ME
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June 15, 2016, 01:20:35 AM
 #625

12 times trying to contact but no response i just want to change my phone number .i  cant open my xapo account  my old phone number is expired :3

open the App...click on LOCK symbol to see your 2 factor code  Roll Eyes

Take your Bitcoin and Altcoin trading strategy to another level with Trade Santa! - https://tradesanta.com/en/site/set-referral-cookie?referral_id=111843
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June 15, 2016, 02:34:40 AM
 #626

I left Xapo a while ago, their security is ridiculous to the point of having a product that it's completely unusable. I get they care about it but they ask for two factor authentication all the time, sms, calls, pins, password...dear god it's annoying.
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June 15, 2016, 02:49:50 AM
 #627

I left Xapo a while ago, their security is ridiculous to the point of having a product that it's completely unusable. I get they care about it but they ask for two factor authentication all the time, sms, calls, pins, password...dear god it's annoying.


it's very safe for me, the sms/call ferivication make me enjoy and still comfortable
why you not instal xapo wallet at your mobile platform? you can use 2fa from xapo app it's very simple.
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June 15, 2016, 03:12:16 AM
 #628

Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange


Take your Bitcoin and Altcoin trading strategy to another level with Trade Santa! - https://tradesanta.com/en/site/set-referral-cookie?referral_id=111843
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June 15, 2016, 10:23:24 AM
 #629

Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange



Thank you for that info!!
I'm already on it Smiley

BTW - do I have to verify my account before ordering plastic card or can I get it without verification?
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June 15, 2016, 10:39:46 AM
 #630

^^ plastic card will have spend limitations if you do not verify ID

Take your Bitcoin and Altcoin trading strategy to another level with Trade Santa! - https://tradesanta.com/en/site/set-referral-cookie?referral_id=111843
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June 16, 2016, 10:54:59 PM
 #631

Just came across this Beauty of a Bitcoin Debit Card from Advance Cash

Quote
$0 monthly fee
0% for any USD transactions
$1.99 USD withdrawals, $2.99 other currencies
$90 000 monthly ATM withdrawal limit
$3 000 daily ATM withdrawal limit
$10 000 daily card funding limit
2.95% currency exchange



Thank you for that info!!
I'm already on it Smiley

BTW - do I have to verify my account before ordering plastic card or can I get it without verification?
Im sure USA cant have it !
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June 22, 2016, 09:59:09 PM
 #632

I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(
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June 22, 2016, 11:54:28 PM
 #633

I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

For this kind of problem you need to provide proof so that people believe in you
Sorry not say you lied but the way it always used here to prove that it is not nonsense if you manage to convince people here they will help you
I know there are some people here who will help you or you can create a report here https://bitcointalk.org/index.php?board=83.0
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June 23, 2016, 09:13:58 AM
 #634

I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(

where have you sent the money? to what bank and country ?
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June 23, 2016, 02:31:52 PM
 #635

Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?

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June 23, 2016, 10:23:23 PM
 #636

Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?

We no longer keep up with this thread, but anyone that is having a problem and has already contacted support@xapo.com can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!
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June 24, 2016, 06:00:20 PM
 #637


We no longer keep up with this thread, but anyone that is having a problem and has already contacted support@xapo.com can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!

Hi, if Xapo is no longer keep up the thread, do you mind locking it to avoid confusion? And, is there any thread or method to reach Xapo help desk other than contacting support and/or DM-ing you?
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June 24, 2016, 06:26:15 PM
 #638

Hello everyone,

I have xapo account and debit card. I linked my xapo account to bitwage.com and everything worked well, until i tried to pay with the xapo card. My card is being rejected everywhere, ATMs, shops, even e-buying. I activated the card upon its arrival and my balance is not 0. Can you please help me out ? When I tried to activate the card on the MyChoice corporate website (thought this will help), it responded that this card can not be activated. Have some of you had similiar issue ? I wrote to mychoice support (no response) and I am writing here as I can see that this is official Xapo forum. Please help me, I cannot use my money.
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June 24, 2016, 06:54:05 PM
 #639

Hello everyone,

my Xapo BTC Balance is from one day to another unavailable. It says "unable to Spend"
Left Balanve is 0.1 BTC - Can the Op please tell why this is happening? I really need my Xapo Card and really liked the Service so far. So why my Account got locked. Please let me now asap.

Anybody of you guys got the same Problem with the Xapo Service?

We no longer keep up with this thread, but anyone that is having a problem and has already contacted support@xapo.com can send me a DM here with their issue and their registered email address so I can make sure that you get properly taken care of - thanks!

Ive already wrote an Support Ticket because of the Problems. It says iam getting answered in 24hours. Iam waiting now longer than 3 days for that kind of Email.

Ive used my Xapo Wallet every Day also with the Debit Card. It worked great, but from one Day to another my balance is frozen and it says Unable to send! Please fix this ASAP! or i will declare your Service as definatly Scam.

Also send u a PM

regards

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June 24, 2016, 06:58:28 PM
 #640

!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

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