Hi everybody! I finally decided to try BitInstant last night after hearing many good things about them.
I went to CVS and did the zipzap/moneygram to BTC address, everything went fine.
Go home, check my email. ZipZap sent me an email saying the transaction was successful.
However when I check my status on BitInstant it tells me "Order Execution failed!" and of course no bitcoins in my wallet.
What do I do now? I sent support an email, no reply yet. Call their phone number/google voice account. Nobody there. Checked their livechat "help". No help to be found, just a bunch of other people with the same problem waiting all day for someone from BitInstant to log on.
Did I just throw $330 down the toilet? Do I have any recourse? Does anybody know how to get support from BitInstant?